Showing questions tagged: Show all questions
  • Solved
  • Archived

firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (read more)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

clicking on a page while scrolling animation plays

there was a feature which allowed to stop smooth scrolling animation before it reaches the end and it allowed to stop it more precisely where you want it. With the last u… (read more)

there was a feature which allowed to stop smooth scrolling animation before it reaches the end and it allowed to stop it more precisely where you want it. With the last update-this feature was gone, why?

Asked by sorockin.danya2014 2 years ago

Answered by sorockin.danya2014 1 year ago

  • Solved
  • Archived

Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 2 years ago

Answered by agouranga 2 years ago

  • Solved
  • Archived

Pdf forms firefox 81

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This docume… (read more)

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This document contains forms. The filling of form fields is not supported". Is there something I need to enable?

Asked by alan120 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 2 years ago

Answered by Mr.K 2 years ago

  • Solved
  • Archived

Firefox error in options -- developers please read !!

Unchecking a certain option in firefox breaks downloading for certain homepages: ======================================================= Did a little research. This prob… (read more)

Unchecking a certain option in firefox breaks downloading for certain homepages:

=======================================================

Did a little research. This problem has appeared with rel/ver 79. The problem shows up as soon as the check mark is removed in the options. Which check mark? Well:

TOOLS

   OPTIONS
      GENERAL
          TABS
               uncheck the box "open links in tabs instead of new windows" 

Use the instructions below. Took me quite a while to find what/where the problem is.

The following is just an example - you can try downloading any firmware for any other ASUS product! If you are interested - just try the following sequence of "commands":

Go to the homepage of "ASUS.COM" Position on the "service" option. Click on the "service and support" option in the drop-down menu. Select the pic showing i.e. a router (wlan and networks). Select "wireless router" as the product range (first box). Then select i.e. "RT-AC66U" as product model (second box). Then select "Drivers & Tools". Then select "BIOS and FIRMWARE". AND then try downloading.

This is where MY browser starting with rel 79 just blinks and inserts a little notice which reads i.e. "2020/09/29 downloaded" and a little circle with an arrow in it pointing downwards.

But nothing is downloaded.

Putting a check in the above mentioned box makes the download work.

===============================================================

HOPE A DEVELOPER READS THIS.

Either ASUS is doing something strange or firefox as of rel 79 has changed its behavior.

To repeat myself: I can download on other sites (like drivers for NVIDIA GPUs) just fine. So far, it just seems to be a problem on the ASUS homepage.

ASUS is telling me that this is a Firefox problem.

Have a nice day.

================================================================

Asked by give-me-a-chance 2 years ago

Answered by give-me-a-chance 1 year ago

  • Solved
  • Archived

Facebook videos "Sorry, we're having trouble with playing this video."

Hi For two days I've been searching on the web and in here with no luck. Initially as Facebook is loading ... I can see the video for a brief second, then its turns gre… (read more)

Hi

For two days I've been searching on the web and in here with no luck.

Initially as Facebook is loading ... I can see the video for a brief second, then its turns grey with the message "Sorry, we're having trouble with playing this video."

Appears to only be a problem on Facebook and only in FF (chrome facebook videos work fine)

Using

FF 81.0 (64-Bit) Windows 10 Version 2004

Tried with all addon's disabled. Tried with anti virus disabled

Tried adding "Flash Video Player for Facebook" addon

Videos all work and play in chrome.

Asked by Greg 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (read more)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

FireFox stops responding inside a website

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, lo… (read more)

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, log on to my account on the same website and it searches, prints or otherwise functions normally.

Here is an example where after hitting the search button on the website, FireFox sits and leave me a blank screen. Screen shot attached.

https://www.americastestkitchen.com/search?q=ham%20and%20scalloped%20potatoes

I have updated to the latest version of FireFox hoping that the problem would go away, but it persists. This is getting very frustrating, and since other browsers don't do this, it is drawing me away from Firefox, which I have used as my default browser for years.

Asked by Tom George 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Specific webpage not displaying in Firefox 81.0, and auto update without permission

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page … (read more)

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page would not display properly. In checking the situation I found that I had Firefox 81.0 installed. However, I keep a record of all updates, and the last one I made manually was to 78.0.2 on 7/9/2020. Somehow the setting to do updates automatically was changed. Apparently, I was updated to 81.0 and perhaps other versions without my knowledge. So I don't know when this last update was made.

The problem occurs when I go to chase.com to enter my account. The basic Chase page shows fine. However, when I enter my login credentials, it takes me to a page where I see only a white screen with a blue bar. (see image attached) The rest of the information on that page is missing. I tried disabling all my plugins, and it makes no difference. I called Chase support, and they said they have no known issues on their site. I tried uninstalling 81.0 and reinstalling 78.0.2. However, when I started it, it reported that the profile format had changed, so I could not use that old version without starting over. My profile must have been updated with one of the background updates. I upgraded again to 81.0. All the other financial sites I have tried, and every other website so far, works fine. There seems to be something about the Chase account pages and Firefox 81.0. I know that I accessed these pages over the weekend with no problem, so the update must have occurred after that. The site works fine in Chrome, but I prefer Firefox.

I am concerned both about the automatic updating without my permission, and the seeming display problem with the chase pages and Firefox 81.0. Any help will be appreciated. Thanks.

Asked by Mark Lang 2 years ago

Answered by Mark Lang 2 years ago

  • Solved
  • Archived

Can't load twitter : https://twitter.com/ has experienced a network protocol violation that cannot be repaired.

Twitter works fin on other browsers, just not firefox. Worked yesterday. Today I get: Oops. The site at https://twitter.com/ has experienced a network protocol violatio… (read more)

Twitter works fin on other browsers, just not firefox. Worked yesterday. Today I get: Oops.

The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem.

Mac Catalina, Firefox 81.0 thanks

Asked by johndillworth 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Can't save video

I get an error when I try to download a video by right clicking and selecting "save video as". The error reads "the download cannot be saved because an unknown error oc… (read more)

I get an error when I try to download a video by right clicking and selecting "save video as". The error reads "the download cannot be saved because an unknown error occurred please try again"

This has started after the firefox 81 update and it effects both a personal and work computer. I have already tried disabling add-ons and extensions as well as resetting the download folder settings via about:config page.

Asked by bheberling001 2 years ago

Answered by bheberling001 1 year ago

  • Solved
  • Archived

download not possible when checkmark removed in options

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain … (read more)

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain sites (i.e. ASUS). The browser just blinks and that is it.. This started with rel 79.

For those that want to reproduce the problem: 1. Go to Asus.com 2. Select "English" as language 3. On the drop-down menu click on "Consumer" 4. Under the line "Select a Product" chose "Networking" 5. Under "Select your Product" click on "Product Series" 6. On the drop-down menu select "Wireless Routers" 7. Then click on "Product Model" 8. On the drop-down menu select i.e. "RT-AC66U" 9. Then next to the router picture click on "Driver & Tools" 10. Under "Driver & Tools" select "BIOS & FIRMWARE" 11. Then click on "DOWNLOAD" button in the "Firmware" box 12. The browser will then do a short and quick "blink" and not download anything 13. You will also see a little line above the "DOWNLOAD" button saying "2020/10/08 Downloaded" with a little downward arrow in a circle right next to it 14. Check everything and you will that nothing was downloaded. 15. Try it with and without a check mark in the Firefox options as described above.

This started with firefox rel/ver 79.

I wonder how long it is going to take, till a developer reacts and confirms this "serious" problem. ASUS says it is a Firefox problem. I would really appreciate a reaction, since I am not using firefox anymore because of this.

Asked by give-me-a-chance 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Loading Google always asks me to agree to terms

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just a… (read more)

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just annoying having to click on it each time. I found an article online but it must have been applicable to an earlier version as when I go to Options > Privacy > History section there is no longer a button on the right "Exceptions..". I am using version 81.0.1 (64 bit). Any help appreciated. Thanks

Asked by ken.smith1 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Firefox and Twitter - "a network protocol violation that cannot be repaired"

When I try to go to Twitter I get this message: Oops. The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired. The page you … (read more)

When I try to go to Twitter I get this message:

Oops. The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem.

This doesn't happen when I use a Private window or new containers. I have already cleared cookies and the cache. I have already tried safe mode.

Asked by jhn860 2 years ago

Answered by Kiki 1 year ago

  • Solved
  • Archived

Firefox logs me out of YouTube and gets an error when loggin in.

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out… (read more)

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out and when i try to login I get this “'405. That’s an error.” message. I tried doing the same thing with the other browsers (Google Chrome & Microsoft Edge) & they work perfectly. I also tried reinstalling Firefox but still the issue is the same & Firefox on my old laptop doesn’t have this issue. Can anyone help me with this one?

Asked by j.bi2k01 2 years ago

Answered by j.bi2k01 1 year ago