Firefox Support Forum

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

My bookmarks toolbar is empty. When looking through the bookmarks menu, it shows that none of my bookmarks have been removed, and they are all still listed as being present in the Bookmarks toolbar, but they are not displayed in such. To be clear, bookmarks toolbar is enabled, and I have already verified its positioning in the customize toolbar pane. There is a strip of empty space where they used to be, but they are simply missing now. How do I fix whatever issue caused the toolbar to cease displaying my bookmarks?

Comments below youtube videos won't load. This happens across all browsers on this computer regardless of add-ons or being logged into youtube.

I've attached a screenshot that shows that 176 comments are below that video but none load. I'm using the latest Firefox version on Windows 7.

If you need any extra information I will gladly provide it.

My old 2009 MacBook Pro broke, got fixed, and now the backup won't transfer. So I need a new Firefox.

OS X El Capitan V10.11.6 is the latest this old computer will handle. On the mozilla.org download page, the app on the .dmg that gets downloaded says it wants OS X 10.12 or later.

I'd appreciate your suggestions.

--Gil

Title says it all pretty much. I have text cursor indicator turned completely off on windows, so that's why I'm wondering why Firefox does it when I never enabled something like it. I have the ctrl+pgup and ctrl+pgdown button combos binded to my extra mouse buttons, and I use them very frequently, so this starts to become really annoying really quickly. Especially if I've somehow accidentally 'selected' something on youtube or such, and then it displays a big blue blob out of nowhere. I don't know if this is a purposeful feature or what, but I would appreciate it if somebody could tell me how to disable it, it's extremely irritating.

When I look up the error message I get, everyone I see who got it can't open Firefox, but I can open it fine. For me, I have Firefox as my default browser and when another program (tModLoader on Steam) tries to open it, it gives me "Profile Missing," "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I don't know if it gives the same error for other programs because I can't think of any programs that open my default browser. When I switch my default browser to Edge, the program can open Edge fine.

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the desktop tabs will not be transferred to the phone again. please guide me

Is there a way to always show the tab close button on the tabs? Or perhaps to show the button on hover of the tab? Chrome does this and I find that very helpful, in cases where I want to close a tab and do not want to re-open that page.

Some context: When you have many tabs open (I know, who does that?) and you want to close some of them, but do not want to select those tabs, currently you can right-click and scroll through the menu to the `Close Tab` option. This is slow and a bit clunky. The `Close Tab` menu option is buried in the bottom-middle of the list.

This issue is somewhat complicated by the fact that I use the excellent Auto-Tab Discard extension to discard/sleep tabs. (https://addons.mozilla.org/en-US/firefox/addon/auto-tab-discard/) So when a tab is discarded, and you click on it, the tab reloads. Which is silly when you just want to close it.

Anyone aware of a way to always show the close-tab button, or show on hover?

Thanks!

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not occur on other devices also using Firefox. It is difficult to explain given that I don't have any idea what is actually happening, but hopefully I can make it clear enough.

For some websites that require a username and password, I will correctly login and pass authentication but then I will be booted back to the initial login screen, almost like the login failed. I only know that it is technically a log out, not a failure, because I have briefly seen the URL change like I'm logging out. I have tried uninstalling and reinstalling Firefox fresh multiple times on my Windows 11 laptop, but the same issue occurs consistently.

This happened when I was trying to login to the student portal for my university and when I was trying to login to my apartment's resident portal. Changing cookie settings or going into a private browser has not helped at all. I cannot tell if this is a bug with Firefox (maybe just on Windows 11?) or if there is some background setting that needs to be adjusted, but it is very frustrating. If this keeps happening, I would have to switch to a different browser, which would not be ideal.

Does anyone have any idea of steps that I could take for troubleshooting or any experience with similar issues? Any help would be greatly appreciated.

I am trying to download a spreadsheet file which has a .xlsx extension. Firefox insists on downloading the file (my default action) but I want to be given the option to open in my spreadsheet program (Libreoffice).

Looking in Settings and scrolling down to Files and Applications -> Applications, there are other spreadsheet formats present but not one for .xlsx. How do I add the "Always Ask" option for .xlsx files?

Libreoffice is the default system application for opening these files.

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated

Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Windows taskbar but which is hidden.

Some online searching and I found that setting privacy.resistFingerprinting to false resolves the issue, but it is not a change I feel comfortable with and wonder if there is another solution. I have uBlock Origin installed so maybe I shouldn't be concerned.

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.

My bookmarks have been broken up in the categories for years... ie: Research, Health, Shop, Weather, News, YouTube, etc. Suddenly today the News tab is missing from the Toolbar??? I can't find it when I search in Manage Bookmarks. Where did it go and how can I get it back???? Help!!

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Using Mac OS 12.4 and Firefox 101.0.1. After launching Firefox, a second icon appears in the "recently used" apps section of the Mac OS dock (see attached screen shot). The icon stays there and goes away, and then comes back, and then goes away, etc. This continues on and on until Firefox is closed.

Why is this happening? Never acted this way before the latest updates.