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Updates to Firefox on MacOS

Just a suggestion on getting update content information. I do not enable automatic updates in order to maintain personal update control and to generally wait a few days… (read more)

Just a suggestion on getting update content information.

I do not enable automatic updates in order to maintain personal update control and to generally wait a few days to allow any bugs in the update to shake out [e.g 81.0.2 to fix the Twitter bug in 81.0.1 -- No biggie, small bugs can crop-up in any update in spite of Mozilla's commendable quality control]. When manually checking Firefox "About" to look at update status, the pop-up shows the current installed version, with a link to "What's new?" [Great idea, thanks]. Unfortunately, there is not a "What's new?" link beside the box to download a new update, thus one must do an on-line search for the related Release Note to determine the urgency/relevancy of doing the update.

Adding an additional "What's new?" would be an appreciated change -- Thanks and be well.

Asked by JohnfromMA 1 year ago

Answered by cor-el 1 year ago

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Firefox disappeared completely after a Windows 10 update

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from … (read more)

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from the start menu. A completely blank version of Firefox appeared on the screen, as if I had just installed it. No more favorites, no more extensions, no more customization. All Firefox installation files in the AppData directory are dated today. How can a Windows update remove a Firefox installation? Is it possible to recover favorites and bookmarks? Thank you for your answers. Regards,

Asked by Eric 1 year ago

Answered by FredMcD 1 year ago

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Unable to install Firefox

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not co… (read more)

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not connect to the Internet, either by clicking one of the links in the toolbar or typing the address directly. I have tried all the solutions I can find on the support pages, ranging from attempting to copy the file from another location to re-installing Visual C++ from the Microsoft website, both the 64 bit and the x86 versions. Having found and installed the latest version of Visual C++ I now get the error message "The procedure entry point _CxxFramehandler4 could not be located in the dynamic link library C\WINDOWS\SYSTEM32\MSVCP140.dll" at the edn of the installation process, and of course Firefox has not installed. Any suggestions for a way forward?

Asked by tkrd13 1 year ago

Answered by FredMcD 1 year ago

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A few days ago my electronic certificates have disappeared from the firefox container

A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it… (read more)

A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it is the second time Firefox has lost a certificate in 2020. The certificates I need for any management before the administration of Spain and more now with the COVID After it is granted, you have to verify your identity with the Tax Agency, and they have already called my attention for renewing the same year a certificate that firefox loses when it is updated. I'm very, very pissed off I will have to switch to Chrome

Asked by Javier Olivares Sebastiá 1 year ago

Answered by cor-el 1 year ago

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Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 1 year ago

Answered by Václav Trpišovský 1 year ago

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Unable to import saved firefox profile (from windows 7 32-bit, to windows 10 64-bit) - new profile has none of my data

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help. I saved my firefox profile (on a 32-bi… (read more)

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help.

I saved my firefox profile (on a 32-bit windows 7 machine; firefox was fully up to date) without firefox running, in a ZIP file (the letter number combination followed by dot followed by default), then copied the ZIP file to the new machine (windows 10 64-bit), unzipped it (so I had the same file name as from the old machine), then copied this folder into position at

C:\users\user\appdata\roaming\mozilla\firefox\profiles

I then started firefox on the new machine, went to about:profiles, created new profile, selected the folder (which was present at this step), then completed the procedure and started a new firefox with the new profile (the option given in about:profiles).

The new instance of firefox has none of my data (several thousand bookmarks, passwords, etc.); instead looks like the other (default new) profile.

The existing profile file set was (after this procedure) visible in

C:\users\user\appdata\local\mozilla\firefox\profiles

The restored profile is running now as "Default User" and reflects the folder I transferred from the old machine (except that I changed the word "default" in that folder to "main", leaving the number-letter part and the dot unchanged.)

No errors were indicated from firefox (which is running version 83 now) during any steps of the old back-up/archive save step or the new restore/recover step.

What am I doing wrong? How can I recover my existing profile data? The procedure, while not very friendly, seems straightforward enough. I don't want to go into the details of recovering specific database files/folders; I'd just like the profile I had before functioning in the new machine.

Please help

Asked by wb0gaz 1 year ago

Answered by wb0gaz 1 year ago

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How do I stop using beta?

I Googled about stopping using Firefox beta and transition to release version but none of the pages I found in this forum talks about an error message about user profile … (read more)

I Googled about stopping using Firefox beta and transition to release version but none of the pages I found in this forum talks about an error message about user profile that only gives me the option to Create a New Profile (therefore losing all my add-ons, cookies, settings and everything) or Exit.

I tried manually googling "download Firefox" and downloaded the release version and after installing it, I get the warning message above. This thread here https://support.mozilla.org/en-US/questions/1224888 has a link to the rapid release version but I end up in the same warning message.

Since the beta will necessarily always be a newer version than a release version, how do I transition from beta to a release version but preserve all my settings, add-ons and everything if Firefox will tell me that it won't let me use my existing profile in an older version, the release version?

My motivation to leave the beta version is that Firefox started having a bug since 27-Oct-2020 in Google meetings where either a shared screen or the camera image of the person in a meeting appears very zoomed in in the top left corner so it doesn't show the rest of the image.

Asked by riluma 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can I trust an update?

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involve… (read more)

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involved a file which did not exist on my system and the whole was not comprehensible.

I did ask for help but got nothing

Somehow, the next day my system had gone back to the earlier setup. Now Firefox wants me to update AGAIN!

Given my experience how can I trust Firefox not to destroy my data?

Asked by db 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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What am I supposed to do now? (firefox 67 profiles)

I have a customers dead laptop, she wants her firefox profile copied to her new laptop. Since the laptop is dead, I can't use sync. I have her profile data, which is usel… (read more)

I have a customers dead laptop, she wants her firefox profile copied to her new laptop.

Since the laptop is dead, I can't use sync. I have her profile data, which is useless in her new laptop.

For future reference, how am I supposed to do this? I've always kept as many customers as I can on firefox.

Is there a conversion tool? A way around this? Or am I just going to have to say shes out of luck?

Asked by uranium23567 1 year ago

Answered by cor-el 1 year ago

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I changed from Chrome > Firefox on my Macbook, and transferred all data earlier today - but Firefox hasn't saved that?

So earlier I downloaded Firefox for my Macbook Air and made the change from Chrome to Firefox. I followed all the instructions online of transferring data from Chrome to … (read more)

So earlier I downloaded Firefox for my Macbook Air and made the change from Chrome to Firefox. I followed all the instructions online of transferring data from Chrome to Firefox and all seemed great. I just restarted my computer because I was having issues with my internet, and went to reopen everything again. Firefox isn't saved like a normal application like it should, it's still acting like I'm installing it from the .dmg each time. Also, it hasn't saved any of the transferred data/settings I did earlier today. I have no idea what's going on?

Asked by shaniahlamourjohnson 1 year ago

Answered by shaniahlamourjohnson 1 year ago

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Upgrade

Good morning. I`ve got one question: I have 81.0.2 version, and - everytime i launch firefox - i receive message that i should install the newest version. Problem is that… (read more)

Good morning. I`ve got one question: I have 81.0.2 version, and - everytime i launch firefox - i receive message that i should install the newest version. Problem is that i did this around 5 times... and still nothing.

Asked by phoenixlk 1 year ago

Answered by FredMcD 1 year ago

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Firefox can't download from google drive if the file size is exceed for scanning virus

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download … (read more)

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download them, I tried another browsers and there are no problem, Please fix this issue as soon as possible, thankyou.

Video: https://cutt.ly/Firefox-Google-Drive-Issue

Asked by kennethcho2020 1 year ago

Answered by cor-el 1 year ago

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language choice and dictionnary (PROBLEM FIXED)

Hi, i can't install any other dictionnary beyond the default (french) one, it is installed but the correction doesnt work when browsing, do i need to uninstall and re-in… (read more)

Hi,

i can't install any other dictionnary beyond the default (french) one, it is installed but the correction doesnt work when browsing, do i need to uninstall and re-install firefox?

PROLEM FIXED

Asked by Hank 1 year ago

Answered by Hank 1 year ago

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Lost files

I've been using Firefox for years. The other day I tried to open and got a message that it could not be opened and to download again. Did that and all my files are gone. … (read more)

I've been using Firefox for years. The other day I tried to open and got a message that it could not be opened and to download again. Did that and all my files are gone. All my documents, scans etc. Saw a message during download that all that info is in a previous installation but there were no instructions on how to access them or reclaim. I am desperate. Please help.

Asked by d.bowie 1 year ago

Answered by cor-el 1 year ago

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Setting up Firefox

I've downloaded Firefox, signed on, set it as my default browser. Microsoft Edge seems to override that setting and for a search engine, I have "google" showing up. … (read more)

I've downloaded Firefox, signed on, set it as my default browser. Microsoft Edge seems to override that setting and for a search engine, I have "google" showing up. I do not want to use "Google". How can Can I change this or is this just how Firefox works? It does the same thing on my phone, too.

Asked by wnw12804 1 year ago

Answered by FredMcD 1 year ago

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Firefox 82.0 (Restart Doesn't Update Client) 82.0.3 Update

To you awesome people, I've experienced this issue in several Windows 10 installations now, different builds, running 19042 currently, Home 64-bit. My issue: I can instal… (read more)

To you awesome people,

I've experienced this issue in several Windows 10 installations now, different builds, running 19042 currently, Home 64-bit.

My issue:

I can install Firefox without issues, configure it to my taste, no issues on that end.

I choose C:\Mozilla as my install directory.

However, whenever there's an update and I choose to download and install it, it downloads and installs fine, but when I need to restart the browser to apply the update, nothing has been updated.

As in this very instance, it was downloading and installing 82.0.3, but once restarted, Firefox is still stuck in 82.0.

I've not tampered with about:config just configured Firefox in the regular options.


What could be the cause?

Anyone else having these issues?

Thanks.

Asked by mzlla 1 year ago

Answered by mzlla 1 year ago

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Firefox and problem with Missing Profile - nothing helps

Hi, Huge problem here. My Firefox won't start. There is a message that Profile is Missing, but no solution from support helps. Itried to reinstall app, romove profiles, c… (read more)

Hi, Huge problem here. My Firefox won't start. There is a message that Profile is Missing, but no solution from support helps. Itried to reinstall app, romove profiles, copy profiles from time machine when the app was running, even profile manager doesn't start from terminal - it throw same error.

I dont have any idea what's wrong. Someone something? Please help me.

OSX 10.13.6

Asked by maniex1 1 year ago

Answered by maniex1 1 year ago

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Copying open tabs to new computer without sync

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from vario… (read more)

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from various sources, automatic repair, etc. it just won’t boot up). I hope that I’ll be able to extract my important files from my hard drive. I’m setting up a new windows 10 computer. My question is, can I copy over a file from my old computer to my new computer that Firefox will recognize and open up the tabs that I was last working on from my old computer? I have not synced, but the last time that I was able to use my old computer I did close Firefox cleanly, and I was able to log off from windows with no serious issues. Hopefully there is a file that I can copy over which will simply allow me to continue working on my open tabs. Thanks in advance.

Asked by zippy8416 1 year ago

Answered by cor-el 1 year ago