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Firefox will not open ... no matter what I do

In the last few weeks Firefox will not open even when using admin rights. NOTE: I have followed all available posts including multiple uninstalls (complete), deleting Fi… (read more)

In the last few weeks Firefox will not open even when using admin rights. NOTE: I have followed all available posts including multiple uninstalls (complete), deleting Firefox folders, reinstalling, etc. There have been no major (or known) changes to my Windows 10 Pro system. I run Heimdal Thor and Kaspersky antivirus protection and there have been no conflicts running both at any time. I also use Acronis Protection (I know it may seem like overkill but it works). I have turned off each of the above and Firefox still does not open. Firefox runs with no problems on my personal and work laptops. I am CompTia A+ Certified so somewhat knowledgeable (a little knowledge is a dangerous thing!) and have run sfc /scannow with no issues noted. Plus, two Heimdal support reps have logged onto my system, attempted to find a solution, found no issues with my system (Omen 880 even though I don't game). My wife is a dedicated Firefox user and wants it back.

Asked by ejnottingham 1 week ago

Answered by ejnottingham 1 week ago

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Fire fox 101.0.1 does not open window but is running in background

I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fre… (read more)

I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fresh install. Firefox starts again but as soon as I log in my account, crashes again. Delete firefox and again fresh install. I don't login, I save 3 bookmarks and it crashes again. Delete firefox again and fresh install. But now firefox starts in the background (seen in task manager) but does not open a window. Download latest installer and try to install but now install says, "something went wrong" during the download. (could be the enterprise network here) this I tried a few times but no success.

So I download Firefox 101.0.1 ISO and install. But again running in background and no window.

HP Elitebook AMD Ryzen 7 PRO 2700 Vega Mobile Gfx

64bit Win 10 Pro 21H2 - 19044.1766

Asked by bassoe87 1 week ago

Answered by bassoe87 1 week ago

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website will not open

I'M trying to open Realtor.com and I get this message: Application error: a client-side exception has occurred (see the browser console for more information). Can't seem … (read more)

I'M trying to open Realtor.com and I get this message: Application error: a client-side exception has occurred (see the browser console for more information). Can't seem to fix it. Can you help?

Asked by wduerig 1 week ago

Answered by cor-el 1 week ago

  • Solved

How to transfer tabs from desktop to phone

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the… (read more)

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the desktop tabs will not be transferred to the phone again. please guide me

Asked by iraj 1 week ago

Answered by cor-el 1 week ago

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Firefox Browser

When I use Microsoft Edge Browser in the top row it shows my Bookmarks and to the left it also shows an icon that allows you to jump back to the Edge Browser. In Mozilla … (read more)

When I use Microsoft Edge Browser in the top row it shows my Bookmarks and to the left it also shows an icon that allows you to jump back to the Edge Browser.

In Mozilla Firefox there is no icon to take you back to the Firefox browser. Occasionally a site will Hi-Jack you and trying to use the back arrow to get back to the Browser does not work. The only solution is to shut down the Firefox browser and then restart it again.

I would rather use Firefox as it support HTML 5 audio which is not supported in Microsoft Edge.

Can you please advise.

Many thanks

Les Finch

Asked by Les Finch 1 week ago

Answered by Terry 1 week ago

  • Solved

Another program can't open Firefox

When I look up the error message I get, everyone I see who got it can't open Firefox, but I can open it fine. For me, I have Firefox as my default browser and when anothe… (read more)

When I look up the error message I get, everyone I see who got it can't open Firefox, but I can open it fine. For me, I have Firefox as my default browser and when another program (tModLoader on Steam) tries to open it, it gives me "Profile Missing," "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I don't know if it gives the same error for other programs because I can't think of any programs that open my default browser. When I switch my default browser to Edge, the program can open Edge fine.

Asked by Good_Days13 1 week ago

Answered by Good_Days13 1 week ago

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When pressing the Page Up or Page Down button while having text selected, it displays a text cursor indicator.

Title says it all pretty much. I have text cursor indicator turned completely off on windows, so that's why I'm wondering why Firefox does it when I never enabled somethi… (read more)

Title says it all pretty much. I have text cursor indicator turned completely off on windows, so that's why I'm wondering why Firefox does it when I never enabled something like it. I have the ctrl+pgup and ctrl+pgdown button combos binded to my extra mouse buttons, and I use them very frequently, so this starts to become really annoying really quickly. Especially if I've somehow accidentally 'selected' something on youtube or such, and then it displays a big blue blob out of nowhere. I don't know if this is a purposeful feature or what, but I would appreciate it if somebody could tell me how to disable it, it's extremely irritating.

Asked by Andras 1 week ago

Answered by cor-el 1 week ago

  • Solved

Bookmarks toolbar is present, but empty, despite numerous bookmarks being assigned to such

My bookmarks toolbar is empty. When looking through the bookmarks menu, it shows that none of my bookmarks have been removed, and they are all still listed as being pres… (read more)

My bookmarks toolbar is empty. When looking through the bookmarks menu, it shows that none of my bookmarks have been removed, and they are all still listed as being present in the Bookmarks toolbar, but they are not displayed in such. To be clear, bookmarks toolbar is enabled, and I have already verified its positioning in the customize toolbar pane. There is a strip of empty space where they used to be, but they are simply missing now. How do I fix whatever issue caused the toolbar to cease displaying my bookmarks?

Asked by nick.cambria 1 week ago

Answered by nick.cambria 1 week ago

  • Solved

Must enter Captcha characters every time I try to access the Amazon website

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefo… (read more)

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

Asked by gerrybroman 1 week ago

Answered by gerrybroman 1 week ago

  • Solved

Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox 101.0.1 no cursor and blinking cursor Caret is off

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or th… (read more)

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or the hand will flash when moving. My system is a windows pro 10 system with all updates, last updates for W10 were made a couple of weeks ago, on Firefox whenever it asks to upgrade I do it.

Specifically: 1. If the mouse is stationary there is no cursor, if I move it the cursor flashes. 2. When the system comes up and I launch Firefox all is OK for about 2 – 3 minutes then the flashing begins. 3. If I stop Firefox ie “X” it and restart it the flashing occurs within 0 – 30 seconds. 4. If I restart the PC steps 2 & 3 repeat.

I have two other PC’s Windows Home, and Windows 7, as well as a laptop with Windows Home all with Firefox 101.0.1 all up to date all do not have the above issue. This does not occur with any other programs. I have two monitors, tried Firefox on each makes no difference same problem.

I have tried searching the internet and all I find is about Caret which is off. I uninstalled Firefox and installed it. That made no difference.

Any assistance will be appreciated.

Thank You

Bob

Asked by bobsmodels1 1 week ago

Answered by Terry 1 week ago

  • Solved

Manage Exceptions does not work (always allowed websites are never saved between sessions) Bug/Ignorance?

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)). This problem I could not find anywhere in t… (read more)

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)).

This problem I could not find anywhere in this Firefox self support community. I think I discovered a bug in the firefox settings, but it might just be me missing something, but I doubt it, being familiar with the settings and them being clearly worded.

I can not seem to get my firefox to save the website always allowed to keep cookies stored between sessions (and their cookies / other data obviously also don't get saved between sessions). - maybe there arises a problem with the setting of never saving history between sessions?

Please, have a look at my current settings below (two screenshots): <image 1 (longer one)> <image 2 (shorter one, custom history settings)>

The settings being written as they are should mean that the always allowed websites should never have their cookies deleted between sessions, regardless of their history (their being visited) being deleted. To me this is frustrating and appears like a bug and not a feature.

Maybe is history is deleted all site permissions and data get deleted, too? - (If yes, that is clearly not what the settings suggest, and if it is supposed to work like this, I strongly suggest the Firefox Dev.s team to fix the confusion or add some feature work-around to suit my use-case. The internet is not a safe place anymore, generally, but some parts are, let me trust your settings do what the say they do, at the very least. Thanks in advance.)

Asked by no_u_afaik 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

ExtensionsI

By mistake, I deleted my ESET Password Manager extension. When I went back to Firefox extensions to put it back in, I cannot find ESET Password Manager listed. How do I… (read more)

By mistake, I deleted my ESET Password Manager extension. When I went back to Firefox extensions to put it back in, I cannot find ESET Password Manager listed. How do I reinstall it?

Asked by rosnfld1 1 week ago

Answered by rosnfld1 1 week ago

  • Solved

Security regarding saved password

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can acce… (read more)

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can access my password without requiring bio-metric / or any other means of verification to see password. when u go to --- lines on upper right side and click on password, there is simply copy username and copy password option without requiring to verify that the user accessing such private information is the real owner... i have attached the image can anybody help me to solve this issue

Asked by saurabh.sbasba 1 week ago

Answered by Paul 1 week ago

  • Solved

Warning: Potential Security Risk Ahead - Problem?

Have just been given the security warning for a site www.solar-thailand. On using the advanced button I am told that " Firefox does not trust this site because it uses a … (read more)

Have just been given the security warning for a site www.solar-thailand. On using the advanced button I am told that " Firefox does not trust this site because it uses a certificate that is not valid for www.solar-thailand.com." and that the certificate is only valid for (list of sites): "The certificate is only valid for the following names: sim456.com, www.sim456.com, dodeetoday.com, home-dd.com, solar-thailand.com, service-thailand.com, dcspump.com, cable-thailand.com, led-thailand.com, tp-scg.com, 3d-thailand.com". Am I going mad or does the site actually exist in the list??? If someone could please explain this I would be very grateful. Thanks in advance, Peter.

Asked by peter.camus1 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Recover bookmarks after XUL Runner error

Hello, I experience a XUL Runner error message after attempting to update Firefox and in following the guidance to rectify the error deleted the Firefox folder including … (read more)

Hello, I experience a XUL Runner error message after attempting to update Firefox and in following the guidance to rectify the error deleted the Firefox folder including the bookmarks. Is there anyway of recovering the bookmarks (maybe with a third party program) or are they lost forever? Thank you.

Asked by George 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Cannot do fresh install - Get "Can not open temp folder archive" message

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downl… (read more)

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downloading a fresh copy of the software.

But then I get a message from "7-ZIP" that reads "Can not create temp folder archive"

I'm stuck. Advice?

Asked by K in NC 2 weeks ago

Answered by K in NC 2 weeks ago