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  • Solved

Error "under remote control" due to DevTools

I upgraded to Windows 11 home and since I did when I open Firefox I keep getting the pink and gray bar with the skull telling me my computer is under remote control. If … (read more)

I upgraded to Windows 11 home and since I did when I open Firefox I keep getting the pink and gray bar with the skull telling me my computer is under remote control. If I close Firefox then reopen it the error goes away, BUT, (isn't there always a but) some websites don't totally load. Please tell me there is a fix?

Asked by Patty Ann 2 days ago

Answered by cor-el 2 days ago

  • Solved

One link on site is not responding. All of the other links are responding. The one link does respond on other browsers.

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers… (read more)

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers.

Asked by haydenrtke 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Incorrect Timestamps in Gmail When Using Firefox

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamp… (read more)

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamps do not occur when checking Gmail, using Chrome and other browsers; so it appears to be something occurring only with Firefox.

I communicated with Gmail support staff; and they think it may be due to Firefox's anti-fingerprinting configuration settings that sandboxes the session to the point where the browser has no idea which timezone you are in. The timezone then gets sets to UTC time for everyone, rather than the timezone set on the individual computer.

The only option to get back the correct timestamp in Gmail, using Firefox, is to disable the the anti-fingerprinting value in about:config. However, this then disables other anti-fingerprinting privacy protections.

Is it possible for Mozilla to add an option to leave the timezone out of your anti-fingerprinting configuration settings, as that information is not really giving much privacy info away about anyone?

Please advise, and also let me know if there is a work-around to get my correct timestamp back in Gmail, without disabling anti-fingerprinting in about:config

Thank you for your attention to this matter and any assistance you can provide.

Asked by lmruffolo 2 days ago

Answered by cor-el 1 day ago

  • Solved

Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 2 days ago

Answered by jscher2000 23 hours ago

  • Solved

Volume - muted

My volume suddenly stopped working several days ago. I can hear the volume in my headset, but not through my speakers. 1. I have checked my settings in my computer 2.… (read more)

My volume suddenly stopped working several days ago. I can hear the volume in my headset, but not through my speakers.

1. I have checked my settings in my computer 2. Its not a tab muted 3. Chrome and all over platforms work fine. 4. I have gone into settings and allowed all websites to play audio and video.

Nothing....can someone help me?

I just switched to FF and this is troubling.

Thank you SO much for you time.

Asked by karenmikschpr 3 days ago

Answered by Shashank Shekhar 3 days ago

  • Locked

WHY DOES MOZILLA DESTROY THE WORLD'S BEST BROWSER with FORCED DARK THEMES

MOZILLA NEEDS TO ***THINK*** BEFORE MAKING ARBITRARY CHANGES LIKE FORCED-BLACK THEMES. LAUNCHING A CLASS-ACTION LAWSUIT FROM BEING FORCED TO ANOTHER BROWSER BECAUSE OF … (read more)

MOZILLA NEEDS TO ***THINK*** BEFORE MAKING ARBITRARY CHANGES LIKE FORCED-BLACK THEMES.

LAUNCHING A CLASS-ACTION LAWSUIT FROM BEING FORCED TO ANOTHER BROWSER BECAUSE OF MOZILLA'S OBVIOUS UNWILLINGNESS TO LISTEN TO LONG-TERM CUSTOMERS.

Asked by Bill Mayhew 3 days ago

Last reply by Seburo 3 days ago

  • Solved

Create desktop shortcuts with Firefox

I used to create desktop shortcuts to websites by dragging the padlock thumbnail to the left of the URL to the desktop. (see first image) Now it does not create a shortcu… (read more)

I used to create desktop shortcuts to websites by dragging the padlock thumbnail to the left of the URL to the desktop. (see first image)

Now it does not create a shortcut but instead creates a file on the desktop with a .URL extension.(see 2nd image) Double clicking on the file will take me to the website, but as a file and not a shortcut, I cannot modify the name displayed or change the icon displayed.

Am I looking at something new in version 96 or have I inadvertantly changed something in the settings?

Asked by George Sinkinson 3 days ago

Answered by George Sinkinson 1 day ago

  • Solved

Transferring Saved Logins from Firefox on another PC

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I cop… (read more)

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I copied manually knowing that when I import from the old laptop with many logins, the few on the new laptop will be overwritten. My problem is that Firefox can export logins into a logins.csv file but it seems can only import from a Microsoft browser. Is copying the key4.db and logins.json from the old to the new the only correct way to do this? The old laptops logins.json file has a recent date but the key4.db has a 2018 date even though some new logins were saved last month. Do I only need to copy the logins.json file?

Asked by MikeZZ 3 days ago

Answered by Shashank Shekhar 3 days ago

  • Solved

Cannot login to credit union, security code mismatch

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Secu… (read more)

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Security Code Mismatch." No other browser has this problem. Is anything being done to fix this well-known problem?

Asked by wayne-man 4 days ago

Answered by wayne-man 2 days ago

  • Solved

browser is blocking 3rd party cookies

it worked perfectly fine until Windows update this week. I now can't watch lecture videos through my school's website. it tells me that the 3rd party cookies are blocked.… (read more)

it worked perfectly fine until Windows update this week. I now can't watch lecture videos through my school's website. it tells me that the 3rd party cookies are blocked. I have followed the suggestions of clearing history and cache, I've changed the settings to allow cookies completely. I've closed and opened website and browser. nothing helps. I don't want to use Microsoft Edge, but its the only browser currently where I can watch my lessons. please help

Asked by anna.f.alexander 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Impossible to install Firefox, error: VCRUNTIME140_1.dll

Hi, I can't install Firefox and I don't know what's going on here. Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop a… (read more)

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

Asked by mrmister23 5 days ago

Answered by jonzn4SUSE 5 days ago

  • Solved

Firefox is managed by organization

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization… (read more)

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization" . On clicking on it, it says "The Enterprise Policies service is active but there are no policies enabled". I have attached screenshots for the same. Does any one know how to resolve this bug?


edit: fixed formatting cause by space before I am

Asked by Gourav 5 days ago

Answered by cor-el 4 days ago

  • Solved

Extremely urgent

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for… (read more)

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Asked by alubbers 5 days ago

Answered by TNorth 5 days ago

  • Solved

Bing SafeSearch resets to Moderate

Firefox keeps resetting Bing SafeSearch back to Moderate. This change occurs with every single search and the problem has only begun since in the last week to 10 days (it… (read more)

Firefox keeps resetting Bing SafeSearch back to Moderate. This change occurs with every single search and the problem has only begun since in the last week to 10 days (it is now 1/21/2022.) I have cleared all histories and cookies and even gone as far as to completely reset my computer. It happens on all my PC computers, Win 10 and Win 11. It happens with all combinations of my Firefox profiles and all of my MS accounts. It happens when I'm not signed into any Firefox profile or Bing account. It happens in normal mode as well as private mode. It happens only with Firefox. It does not happen with Edge or Chrome. This is very clearly a conflict between Firefox and Bing SafeSearch.

Asked by Pickled Caribou 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Firefox CSS question: putting navbar at top of browser, in line with Menu bar

Hello. Before the "proton" update to the Firefox UI, I had nicely saved space in my browser by putting the navbar up on the same level with the menu bar which is able to … (read more)

Hello. Before the "proton" update to the Firefox UI, I had nicely saved space in my browser by putting the navbar up on the same level with the menu bar which is able to make the UI area of Firefox take up less vertical space on my screen. Proton broke this however, so I reverted.

What sort of userchrome.css code do I now need to use in order to put the menu bar and navbar on the same level, like the attached image?

Asked by zach.heise 5 days ago

Answered by cor-el 5 days ago

  • Solved

An observation

I have noticed that some business websites do not work correctly with Firefox. Here are a few ; Lowes Home Improvement, NJ Covid vaccine, Labcorp, Picattiny Federal Credi… (read more)

I have noticed that some business websites do not work correctly with Firefox. Here are a few ; Lowes Home Improvement, NJ Covid vaccine, Labcorp, Picattiny Federal Credit Union, Clover Health, Walmart.

Could this be due the fact the fact that according java FF does not support the technology behind java?

In the case of Walmart, I was having a problem placing an order and asked for help, the email response did not mention FF.

https://www.walmart.com/ https://www.picacreditunion.com https://newjersey.github.io/vaccine-locations/NJ-COVID-19-Vaccine-Locations.pdf https://www.lowes.com https://patient.labcorp.com/landing https://my.cloverhealth.com/login/?next=/

Most of these website deal with confidential information.

Asked by mike-a 5 days ago

Answered by mike-a 1 day ago