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  • Solved

Firefox problem with Paypal. It shows multiple question marks instead of words at the login and transactions.

Hello, My problem is that every time I go to log in to my PayPal account or work with some settings I get multiple question marks instead of words/letters. (see Screen Sh… (read more)

Hello, My problem is that every time I go to log in to my PayPal account or work with some settings I get multiple question marks instead of words/letters. (see Screen Shot: https://jmp.sh/EYpj4pJ ) It only happens with the Firefox browser.

I have done what Firefox support recommends for troubleshooting, such as: Turn off extensions, reset preferences, restart, Start Firefox in Safe Mode, delete PayPal cookies, and clear cache. I also tried to disable hardware acceleration but, this doesn't apply to this version because it's not there (see Screen Shot: https://jmp.sh/wEZqkcP) but, the problem continues.

I already talk to PayPal Support because It only happens when using PayPal. They say that this is a Firefox problem since it works fine in other browsers.

I ask: Is there a problem between PayPal and Firefox that I should know about?

Asked by info6187 1 month ago

Answered by info6187 1 month ago

  • Locked

reply to email

jscher2000 Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me. > Task: invalidateCaches… (read more)

jscher2000

Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me.

> Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I still have no bookmarks. I have restarted the computer a number of times. I also renamed the places.sqlite adding a 1 after places as it said in other directions. I have also refreshed.

Yesterday, I uninstalled Firefox and reinstalled after receipt of your response. It said all cookies, history, bookmarks etc transferred successfully. However, I keep getting the message “ and Bookmarks and history systems will not be functional because one of Firefox’s file is in use by another application. Some security software can cause the problem. I use McAfee, I’ve always used it. I have not changed it.

I did not do anything with favicon file as I don’t know what to do, I understand you can delete that. If there is a list of more than one, then what do I do.

As I indicated, I an NOT a technical person.

Please advise.

Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by izzybizz 1 month ago

Last reply by jscher2000 1 month ago

  • Solved

Synchronization Settings

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it ch… (read more)

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks.

Asked by m.cooley475 1 month ago

Answered by m.cooley475 1 month ago

  • Solved

Firefox seems to have taken over my computer

Hi I'm trying to save Word documents as PDFs which has always worked and opened in Adobe. Today they are being changed to Firefox HTML files. I have tried downloading the… (read more)

Hi

I'm trying to save Word documents as PDFs which has always worked and opened in Adobe. Today they are being changed to Firefox HTML files. I have tried downloading them from this, opening Adobe saving them as a PDF from there, but the file types stay as Firefox HTML. I have Windows 10.

Thanks Ann

Asked by ann.rayner 1 month ago

Answered by ann.rayner 1 month ago

  • Solved

scrolls to the right/end of my open tabs uncontrolably.

Hi, Opened firefox today on my desktop pc and the open tabs at the top of FF just stroll to the right/end of my tabs as soon as i put the mouse over them to select one. t… (read more)

Hi, Opened firefox today on my desktop pc and the open tabs at the top of FF just stroll to the right/end of my tabs as soon as i put the mouse over them to select one.

try use left arrow or scroll wheel to go to the left and just immediately mouse over to click a particular tab and before can immediately scrolls back to the right/end.

also have noticed when at the right of my open tabs mouse over any tab and whereas before would get the pop up showing the title of the page now just flashs the title up for a fraction of a second not even enought time to read it.

plus now have tried to select from the drop down box in this ask your question dialog box but when click on down arrow to select the appropiate section just flases up the options for a fraction of a section giving no time to select one. Have found only way to select is to use the arrow keys on my keyboard

thanks ian

Asked by iansletterbox 1 month ago

Answered by iansletterbox 1 month ago

  • Solved

LOWER MEMORY USAGE WHEN MINIMIZED

I was checking out these tweaks Firefox Quantum About:Config Tricks You Need to Learn I'm curious about "Lower Memory Usage When Minimized". Is there a downside to this… (read more)

I was checking out these tweaks

Firefox Quantum About:Config Tricks You Need to Learn

I'm curious about "Lower Memory Usage When Minimized". Is there a downside to this? Why wouldn't this be a default setting?

Details: This tweak is mainly for Windows users. When you minimize Firefox, it will send Firefox to your virtual memory and free up your physical memory for other programs to use. Firefox will reduce its physical memory usage, when minimized, to approximately 10MB (give or take some), and when you maximize Firefox, it will take back the memory that it needs.

The preference name does not exist and needs to be created.

Right-click on the background and select “New -> Boolean.”

Enter the name when prompted: config.trim_on_minimize.

Enter the value: True.

Asked by noel_envode 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Firefox slowed down dramaticaly after enabling antitracking feature in my VPN provider

hi, Maybe someone had the same problem, I use two security option outside of Firefox: 1. /etc/hosts file, all the site that I do not want to allow my machine to interact … (read more)

hi,

Maybe someone had the same problem, I use two security option outside of Firefox: 1. /etc/hosts file, all the site that I do not want to allow my machine to interact with; source: https://github.com/StevenBlack/ 2. VPNs anti tracking scripts

I use a mac, Mac OS 11.6 Firefox 93.0


With all the two security option enabled, Safari works fine, TOR works fine, Firefox has massive issues with loading pages speed. Some of the Firefox settings: Network Settings: the DNS over HTTPS is OFF, as I am using a VPN Privacy and Security: set to standard, but there is no difference is loading speed when switching to strict Extensions: I use 1password, multi account containers and user agent switcher; no difference is loading speed if I disable or remove all extensions

Any idea why is Firefox loading page speed effected?

Many Thanks Michael

Asked by michael426 1 month ago

Answered by michael426 1 month ago

  • Solved

Server not found

Whenever I boot Firefox (93.0 64-bit on Windows 10) it brings up a Gmail tab (my home page of preference) and an active tab labelled "Server not found" at https://www.m.… (read more)

Whenever I boot Firefox (93.0 64-bit on Windows 10) it brings up a Gmail tab (my home page of preference) and an active tab labelled "Server not found" at https://www.m.home/?version=22.001.29.02.302

Where does the second tab come in and how do I avoid this extra tab?

Asked by Vagulus 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Printing Trouble - Please Help

Hi, I am new to Firefox. I just attempted top print a shipping label and this image showed in the popup window. I have searched but cannot find a way to adjust the set… (read more)

Hi, I am new to Firefox. I just attempted top print a shipping label and this image showed in the popup window. I have searched but cannot find a way to adjust the settings. I am unable to access the options in the menu on the right. I did find adjustable options from the menu bar print options but they didn't change in this window. I appreciate any help. Thank you.

Asked by Stacey 1 month ago

Answered by Stacey 1 month ago

  • Solved

Firefox is asking me for a primary password to see saved accounts and passwords

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the sav… (read more)

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the saved logins. The problem is that i don't use a primary password, and is there any way i can get around this?

Asked by henriquenprestes 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox blocking webpage, even with exemption

Firefox blocking a webpage, even with exemption. When I go to the website I get a quick flash of the page and then it turns white, with a little broken page icon in the t… (read more)

Firefox blocking a webpage, even with exemption. When I go to the website I get a quick flash of the page and then it turns white, with a little broken page icon in the top left hand corner. I have exhausted my resources, can anyone help? It seems to work on IE and the website managers say it's not on their end. The webpage specifically: https://shop.peacenaturals.com/#/login

Asked by andrews_heath 1 month ago

Answered by jscher2000 1 month ago

  • Solved

white bars on sides of window when title bar is disabled

Since three updates ago there are white bars on three sides of my Firefox window whenever I disable the title bar. (The bars should be visible if you open the first pictu… (read more)

Since three updates ago there are white bars on three sides of my Firefox window whenever I disable the title bar. (The bars should be visible if you open the first picture I've attached over a coloured background. The second picture shows the bars disappearing when the title bar is switched on.)

This problem persists in Safe Mode and even after a fresh installation of Firefox, so I am confident that my add-ons and themes are not the issue. The bars also show up when using the Firefox default theme, so a custom theme is not the problem either.

I have also tried, to no avail: Updating my graphics driver, changing my screen scaling, cleaning the registry. And of course simply restarting my computer.

I am at a loss as to what the issue is or how I can fix it.

Asked by white_bars 1 month ago

Answered by white_bars 1 month ago

  • Solved

Firefox 64 in Windows 8.1 ALWAYS crashes on shutdown

I'm running Windows 8.1 64bit, and a 64bit install of Firefox Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and… (read more)

I'm running Windows 8.1 64bit, and a 64bit install of Firefox

Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and then crashes.

Every. Single. Time.

I have submitted several crash reports over the years. What is happening and how do I stop it?

Also, why does it clear my clipboard? I Ctrl-C'd a url before closing it just now, and after it crashed and a restarted it, Ctrl-V was empty.

Asked by DiMono 1 month ago

Answered by FredMcD 1 month ago

  • Solved

some tabs are not loading when i open a new tab.

hi there, some tabs are not loading when i open a new tab. i always use the middle mouse button to open new tabs. this started about 2 days ago. on any page not just a si… (read more)

hi there,

some tabs are not loading when i open a new tab. i always use the middle mouse button to open new tabs.

this started about 2 days ago. on any page not just a single site

i have everything updated including the graphic driver.

Windows 10 Pro 64bits 5900x CPU 6800xt GPU 64gb 3600mhz RAM

Any ideas?

thank you

Asked by bazooka 1 month ago

Answered by cor-el 1 month ago