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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 2 weeks ago

Answered by Sean Thomas 1 week ago

  • Solved

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (read more)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 3 months ago

Answered by Terry 3 months ago

  • Solved

Is there a way to zoom in and out Just the elements of a page?

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of … (read more)

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Asked by Katerpie 3 months ago

Answered by Katerpie 1 month ago

  • Solved

Popups for Smithsonian magazine

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web… (read more)

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

Asked by davidbullock.law 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Firefox Web Notifications are interrupting typing

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I … (read more)

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Asked by DNanton98 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (read more)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 4 months ago

Answered by Zhenggli 4 months ago

  • Solved

Cookie 'Manage Exceptions' Not Working

1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter. 2 I set the same sites in th… (read more)

  1. 1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter.
  2. 2 I set the same sites in the 'Manage Exceptions' tab so that these sites do not have their cookies deleted.
  3. 3 Save Settings
  4. 4 Close and re-open Firefox. All cookies are deleted.

I suspect this is a bug?

Cheers.

Asked by vhewa 2 months ago

Answered by zeroknight 2 months ago

  • Solved

'Combine taskbar buttons and hide labels' set to 'Never' not working correctly in Windows 11 in conjunction with Firefox

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons a… (read more)

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons and hide labels' and the option to set it to 'Never' (users tend to set it this way to always see the program icon along with it's label, not just the icon). At this moment, the feature has been available in widely released build of Windows 11 for months (Microsoft returned it after rewriting the taskbar code and after many complains), but it is not working correctly in conjunction with Firefox. When I close all windows and tabs of Firefox and restart the browser, only its icon is visible on the taskbar, not the label. Only when I open one more Firefox window, it starts to work as it should. Is it a known issue? Can we expect a fix to be made soon? Thanks.

Asked by andrewz1986 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Request for font "xxx" blocked at visibility level 2 (requires 3) in nightly

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" block… (read more)

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

Asked by Tibrella 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (read more)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Asked by jgsimmons 4 months ago

Answered by jgsimmons 4 months ago

  • Solved

How to Widen Firefox Vertical-Scroll-Bars on Windows-11 Laptop?

On my Windows-11 Laptop, the Vertical-Scroll-Bars in Firefox are too narrow for me to use comfortably. I am struggling with the Touch-Pad, Mouse Pointers, causing the fr… (read more)

On my Windows-11 Laptop, the Vertical-Scroll-Bars in Firefox are too narrow for me to use comfortably. I am struggling with the Touch-Pad, Mouse Pointers, causing the frequently needed act of Scrolling to become a dreaded ordeal? If someone would provide clear and concise instruction on how to make the Vertical-Scroll-Bars the Classic Width of old, it would be greatly appreciated. Thank you! lg

Asked by LG3 4 days ago

Answered by cor-el 4 days ago

  • Solved

Switching to new tab automatically

I have just upgraded my desktop to Win11 and have an issue now with Firefox. I have When you open a link, image or media in a new tab, switch to it immediately checked, … (read more)

I have just upgraded my desktop to Win11 and have an issue now with Firefox.

I have When you open a link, image or media in a new tab, switch to it immediately checked, but when I open a bookmark or click on a link, the new tab opens, but FF does not switch to it immediately.

I've done a search here, but only find questions on how not to switch immediately. ;)

Asked by Steve2526 4 months ago

Answered by Steve2526 4 months ago

  • Solved

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 1 month ago

Answered by cor-el 1 month ago

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  • Archived

Problem with hw video decode on 1135g7

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no… (read more)

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no new version of driver have been installed, no browser update, bios and etc) hw decode just stop working in Firefox. Edge and video players still use hw decode. I tried to reinstall firefox with fully cleared(remove Mozilla folders from appdata and clear temp folder) but it don't solve the problem. Recently I hear that in firefox 100 av1 will be accelerated with hw decode. I decided to make clean install of win 11. And in clear system(no matter win 10 or win 11) firefox use hw decode. I was happy with it, but no long. When I turn ac charge off and tried to start youtube video it tried to start in 10-20 seconds and then plaing without hw decode. And It not changed back when I connect ac charge back and make reboot. And clear install of firefox also has no effect. I think it in the same state as it was before windows reinstall. It can be matter than I set windows settings for ac mode max performance and for battery mode max energy efficiency. Also I had klite codec pack installed but all work with it while I was on ac(and other programs continue work now).

I think hw decode very matter for notebooks battery lifetime. I sad that I had to use edge to watch youtube. I hasn't problems like this in my desktop pc with nvidia card(but it always in max performance mode).

At least I watching how to reset firefox hw decode state to find which is cause problems(windows energy saving settings, codec pack or something else). I not found any information about this.

Asked by abubaca4 1 year ago

Answered by abubaca4 1 year ago

  • Solved
  • Archived

All my Bookmarks disappeared overnight?

Today, when I had turned on my pc, apparently Firefox had updated (?) my browser and ALL of my bookmarks are gone!?? I had copied my bookmarks from my other pc that had… (read more)

Today, when I had turned on my pc, apparently Firefox had updated (?) my browser and ALL of my bookmarks are gone!?? I had copied my bookmarks from my other pc that had Windows 7 onto my new pc that has Windows 11 several months ago and haven't had any issues (with the bookmarks) - until today. Any help would be greatly appreciated!

Asked by individjewel 1 year ago

Answered by Infinity__ 1 year ago

  • Solved
  • Archived

List of downloads

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a w… (read more)

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a website. I click on one, select the download option, and when it is done downloading a drop down display comes down from the Menu bar showing my last downloads. Obviously, as I download more, this list gets longer. I know I can make the list disappear by clicking anywhere on the screen, but it is an extra click to get rid of a feature I don't want. How do I turn that off?

Asked by David 1 year ago

Answered by Terry 1 year ago