Showing questions for topic:

logging in and out randomly?

Desktop and laptop--all upgraded with anti-virus software. Why does firefox randomly log me out of websites and delete my cookies--WITHOUT me doing anything? At work, my … (read more)

Desktop and laptop--all upgraded with anti-virus software. Why does firefox randomly log me out of websites and delete my cookies--WITHOUT me doing anything? At work, my password book is at home--so being logged out is annoying and stressful Help me with telling me how to STOP being randomly logged out by firefox for no apparent reasons?? PLEASE!!!

Open 5 1 60

Getting logged out of Firefox every time I shut it down.

Why am I getting logged out of Firefox every time I shut it down. I am getting tired of having to put my username and password in every time. Honestly very close to swi… (read more)

Why am I getting logged out of Firefox every time I shut it down. I am getting tired of having to put my username and password in every time. Honestly very close to switching to a different browser. I have google searched the problem, tried every thing it has said, and nothing works.

Open 2 1 20

lost browsing and download history

I couldn't log into a site and it was suggested to 'clear cache' as follows: - settings - privacy and security - cookies and site data - clear browsing data BUT only cook… (read more)

I couldn't log into a site and it was suggested to 'clear cache' as follows: - settings - privacy and security - cookies and site data - clear browsing data BUT only cookies and temp cache sites. By mistake I believe I ticked browsing and download history too, and looks as though it is irrersible? Now I no longer automatically get all the little boxes I used to get for usual regular log ins (eg The Times, Meteo, banks, email etc) I think I can use 'add shortcuts' and re-enter these, but any other suggestions? With many thanks.

Solved 2 1 40

Firefox doesn't save my accounts on sites.

Good day,my firefox has been acting weird for the last weeks.Everyday I have to re-login to all the sites I have been to,as if it doesn't save.E.g my email,I might login … (read more)

Good day,my firefox has been acting weird for the last weeks.Everyday I have to re-login to all the sites I have been to,as if it doesn't save.E.g my email,I might login today,but tomorrow i have to re-login.Or youtube,today i login,tomorrow i have to re-login,confirming that I'm the one by going on the phone and pressing the correct verification number.Please,would you like to help me with this,so that i no longer need a phone and so that i no longer have to re-login the whole time.Some sites i had yesterday aren't even here now.

Kind regards.

Archived 1 60

Firefox unable to evict old cache, browser refuses to load new pages.

Running 154.0.1 on MacOS 26.6.1. Sometimes firefox stops working and I think I'm having an internet issue. No page able to load, not even a google search. I see the cache… (read more)

Running 154.0.1 on MacOS 26.6.1. Sometimes firefox stops working and I think I'm having an internet issue. No page able to load, not even a google search. I see the cache is full at 1gb and I clear cache for the last hour. Browser starts working again. To me, the problem doesn't seem like not enough cache capacity but the browser refusing to evict old, stale cache. How do I fix this other than manually clearing the cache? This seems like a bug that should be fixed.

Open 10

All logged-in sessions expired after freeze

This is a weird one and I'm hoping there's a reassuring explanation. I had Firefox and Sumatra PDF open, nothing else on Win 10. I switched from Sumatra to Firefox (1 tab… (read more)

This is a weird one and I'm hoping there's a reassuring explanation.

I had Firefox and Sumatra PDF open, nothing else on Win 10.

I switched from Sumatra to Firefox (1 tab open), searched for something, and Firefox froze, and after a while Windows gave me an option to terminate the non-responsive program, which I did, and Firefox closed.

But the hard disk was active 100% afterwards, and everything slowed to a crawl, and I couldn't even get the Task Manager to open, so I did what I haven't done in many ages, killed the power. (Experience tells me a memory leak.)

After the restart Firefox opened, a bit slowly, to the last open tab. Browsed a bit. All is fine. Closed Firefox, opened it again, and now I'm logged out of every website, including the saved preferences, e.g. of Wikipedia.

It's worth pointing out that I closed Sumatra just fine, but it too lost the history (it remembers which page I last viewed for the opened documents).

Since Firefox was the one to freeze, and to work fine afterwards, logged in and all, then lose all after opening it again, I'm not sure what happened, and if there's anything I can do.

Sorry for the lengthy post, but basically:

Is that expected after a freeze/recovery?

Archived 2 130

Browsing Data-Manage Exceptions won't stick between sessions

For the last several weeks, one of my computers when it updated to the new settings menu (version 156ish?), it has lost the ability to maintain some of the synced profile… (read more)

For the last several weeks, one of my computers when it updated to the new settings menu (version 156ish?), it has lost the ability to maintain some of the synced profile settings. For example, I have a couple websites that I list in the exceptions to not have Firefox clear the cookies, and I additionally have the clear cookies and site data check box enabled so that every other website I visit clears upon exiting. This is the setting combination I have utilized for years to keep the cookies from only 2 websites and clear out everything else.

On one of my computers, I'm able to add the exception, and as long as I do not close Firefox, the website exception settings stick. However, as soon as I exit Firefox, and open it back up, the settings clear themselves again, and I have to manually enter the exceptions again. This is very frustrating because one of the sites that I keep the cookies on the exception list has multiple different logins saved so that I don't have to manually re-login to every time I open Firefox.

I have attempted a refresh, and that did not fix the problem. I have fully uninstalled Firefox, manually deleted the %APPDATA%\Mozilla\ folder contents, reinstalled foxfire and this too does not fix the problem.

The weirdest part of this whole issue is my laptop, does not have this problem and the exceptions are sticking so I know that this setting combo works. Additionally, I have tried unchecking the clear cookies and site data box and this too is not allowing the exceptions to stick.

I have also tried re-syncing my account to pull the settings from my laptop and this too is not working.

This experience is on Firefox 157.0.1 (64-bit), Windows 11 Pro 26H2

Thanks for your time and please advise as to how to fix.

Open 5

I have history and site data set to clear on closing but site data is not clearing.

I am using Firefox (156.01) on a MacBook Pro (2023, M2 Mac Pro, Tahoe 26.7). In Privacy and Security settings, I have checked the box to clear history and site data on c… (read more)

I am using Firefox (156.01) on a MacBook Pro (2023, M2 Mac Pro, Tahoe 26.7).

In Privacy and Security settings, I have checked the box to clear history and site data on closing. History is clearing, but site data is not. I can manually clear history and site data by going to the settings when I reopen it.

I noticed this issue about two weeks ago (not sure when it started). I have closed Firefox multiple times, restarted my computer multiple times, even updated my OS during this time, but the problem is consistent.

If I go to Clear Data for Specific Sites, I am also noticing that cache size is considerably higher than the sites listed (e.g., it might list 4 sites with a total of like 2MB but the cache size might be 30MB).

Do you have any suggestions for what might be happening and what fixes I might try?

Solved 5

Re-singing in everytime

For some reason, everytime i close firefox, every website just forgets that ive been on their website before and needs me to sign-in again, even when ive clicked "keep me… (read more)

For some reason, everytime i close firefox, every website just forgets that ive been on their website before and needs me to sign-in again, even when ive clicked "keep me signed in"

Open

Löschung von Cookies

Ich benutze Firefox zum regelmäßigen Surfen im Internet. Dabei habe ich firefox so eingestellt, dass alle Cookies beim Beenden von Firefox gelöscht werden. Zu dieser rege… (read more)

Ich benutze Firefox zum regelmäßigen Surfen im Internet. Dabei habe ich firefox so eingestellt, dass alle Cookies beim Beenden von Firefox gelöscht werden. Zu dieser regel habe einige Ausnahmen formuliert für Webseiten, deren Cookies nicht gelöscht werden sollen. Genau dies funktioniert nicht!!! Das Beibehalten von Cookies der gelisteten Ausnahmen funktioniert nur für ca. eine Woche. Danach werden die gespeicherten Cookies der Ausnahmen rotzdem gelöscht!!!!!!!!! Warum ist das so????? Beim Microsoft Browser Edge Bleiben die als Ausnahmen gespeicherten Cookies über Monate bzw. Jahre erhalten!! Warum geht das nicht bei Firefox??

Open

"WHY" are YOU requiring me to ACCEPT cookies

I have email account with CenturyLink Webmail. I have been informed it is FIREFOX who is now requiring me to ACCEPT Cookies before I can read/process my emails. WHY??? … (read more)

I have email account with CenturyLink Webmail. I have been informed it is FIREFOX who is now requiring me to ACCEPT Cookies before I can read/process my emails. WHY???

Been on the phone1.5 hours with CenturyLink assistants and they have determined it is FIREFOX BROWSER requiring user (me) to accept cookies. WHY???

The attached screen shot clearly show the issue. I use FIREFOX daily to log in. NOW The screen stays DARK tuntil I ACCEPT cookies. WHY? Please work with me to resolve this irritating issue.

cc: screen shot/issue question(s) to ciulla56.q files

Archived 1 150