Firefox Community Forum

Has anybody else experienced a similar problem? Or can you help me trouble shoot this issue please?

I'm busy playing audio in a tab of the browser. The sound quality is good (rich, full, deep). Next, I open a new window by any means (Ctrl+N / Open link in new window / Menu > New window) As the new window appears, the current audio playback becomes tinny / lower quality. After a 3 seconds, the normal good sound quality starts again.

I'm currently using Bluetooth connected headphones and this happens on different headphones. I have to find some wired headphones first before I can try that. This happens with every new window that I open, regardless of the number of open tabs in current windows or how many previous open windows I already have. This happens regadless if audio enhancements of the output device are enabled or not. Spatial sound is set to off. Windows is set to 'do nothing' & will not adjust the volumes of different sounds when I'm using my PC to place or receive telephone calls.

OS: Windows 11 with latest patches Firefox: latest & older builds Hardware drivers: All manufacturer drivers applied

PS I can replicate this issue by changing between the 'Playback' & 'Recording' tab in the Sound Control Panel applet. That is to say, the same decrease in audio quality happens when I change from the Playback tab to the Recording tab. Audio quality improves again when I change from the Recording tab to the Playback tab https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-09-12-15-38-23-1accad.png

PPS My new windows are set to open on 'about:support'

PPPS Can't reply to previously archived question : https://support.mozilla.org/en-US/questions/1525613

I am having a problem on Firefox AVC1 and AV1 1080p60 YouTube videos play really bad but VP9 videos play fine only 1080p60 is bad on AVC1 and AV1 720p60 and below are fine i fixed AV1 issue by turning off AV1 now they play as VP9 video 1080p60 is fine but when i force VP9 into AVC1 video that video only shows 360p this issue is only on Firefox i tried same video on Google Chrome it is fine there i tried turning off hardware acceleration it does not fix the problem and also tried editing many settings in about:config none of them helped me is there anyway to fix this performance issue

Here is my pc specs

CPU: Intel Core i3-2120 OS: Windows 10 Pro 64-bit GPU: NVIDIA GeForce 210 512MB DDR3 RAM: 6GB

This is where you describe the issue in detail.

Explain what’s happening (e.g., “Videos keep freezing after 10 seconds”).

Mention when it started and what you already tried.

Include your Firefox version (you can find it under Menu → Help → About Firefox).

This is a functional bug, not a settings issue. Block media autoplay in Firefox cannot work, after I right-click on a blank area of the page and scroll.

For example, I saw a post with a video on x.com, and the site was set to prohibit automatic video playback. But when I right-clicked on the webpage and then scrolled the page with the mouse, the video started to play automatically, which means that the function of prohibiting video playback was invalid. Very strange.

Firefox version: 141.0.3 (private-browsing No extensions are running) OS: Windows11 Enterprise 26100.4946

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bold text。There is a bug. Why does the Bilibili website not display the corresponding screen when I try to move to it? Speed playback cannot be used at all, and there’s also the issue of not being able to use fullscreen on Firefox. Are you forcing me to use another browser?

how to cast videos from my phone to my TV if I got android phone, and I have i basic Sylvania TV without wifi or Bluetooth connection, hmi and a softwaode with fire fox app.link text

Context

While playing YouTube videos in Firefox, intermittent crackling appears after a few minutes of playback. This report documents detailed testing that demonstrates the issue is not related to the DAC, USB interface, or system hardware, and is exclusive to Firefox.

2. System Configuration

CPU: AMD Ryzen 5 5600X @ 43 °C

RAM: 64 GB DDR4 dual-channel (16-20-20-38 @ 1572 MHz)

Motherboard: ASRock X570 Phantom Gaming 4 (AM4) @ 54 °C

GPU: NVIDIA GeForce RTX 3050 (audio drivers disabled, audio hardware off)

Monitors: LG HDR WFHD 2560x1080@60Hz and IPS236 1920x1080@60Hz

Storage: Multiple SSD and HDD SATA drives (500 GB – 2 TB)

Audio: Realtek High Definition Audio disabled; iFi nano/UNO DAC connected via USB with power filtering, using Exclusive Mode / ASIO

3. Tests Performed 3.1 DAC and USB Validation

Continuous playback of PCM 384 kHz/24‑bit and DSD256 via Roon/ASIO.

Duration: over 25 minutes of uninterrupted DSD256 playback.

Result: no crackling, pops, or errors.

Conclusion: DAC, firmware, USB cables, ports, and power supply are fully operational; heavy data load does not cause errors.

3.2 Browser Comparison

Chrome (YouTube, identical conditions): continuous playback without crackling.

Firefox (YouTube, identical conditions): crackling progressively appears minutes into playback, temporarily disappearing when the video is paused.

3.3 Isolation of Variables

USB motherboard ports and original drivers fully tested.

GPU audio drivers and hardware disabled.

Windows Shared Mode off, Exclusive Mode enabled.

Predefined audio formats set according to DAC preferences.

USB power management disabled.

DAC temperature stable; no overheating observed.

4. Technical Conclusion

Hardware: DAC, USB, cables, power, firmware, and GPU are not the cause of the crackling.

Operating System: Windows 11 is correctly configured; Exclusive Mode / ASIO works without errors.

Browser: Firefox is the only element consistently reproducing the issue.

Most Likely Cause: Firefox’s buffer management and audio sandboxing interacting with Windows, causing intermittent interruptions in audio flow.

Summary: All hardware and OS factors have been tested and validated: DAC, USB, cables, power supply, firmware, GPU, and temperature do not produce crackling. The only consistent factor is Firefox, making this a software-bound issue.

Engineering Note: This diagnosis conclusively demonstrates that the intermittent audio crackling on YouTube is caused exclusively by Firefox on Windows 11, independent of DAC or USB hardware. The issue should be investigated at the browser level, specifically how Firefox handles continuous digital audio streams and buffers on Windows.

The video from certain sites(not one, but multiple ones) plays as gibberish. Attached a sample from amazon prime. Tried the following

• System restart
• Bios/Firmware update
• Display driver update
• Windows refresh

The issue seems very much localized to Firefox and not seen in any other browsers.

When i go to fullscreen from default view on YouTube, the screen becomes grey but the video is still playing and the audio is working fine. However, i can go to fullscreen just fine if im in cinema mode. How do i fix this?

i cant get in my you-tube for watch full movies and tell me about DRM and then that Firefox is installing components need to play the audio or video on this page.i need help to fix this