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When playing YouTube videos in Firefox, the video constantly hangs or freezes. I have to restart the browser to continue playback. This happens every time I try to watch videos.

When playing YouTube videos in Firefox, the video constantly hangs or freezes. I have to restart the browser to continue playback. This happens every time I try to watch … (read more)

When playing YouTube videos in Firefox, the video constantly hangs or freezes. I have to restart the browser to continue playback. This happens every time I try to watch videos on youtube. what is going on?

Open 3 2 168

large amount of RAM

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was in… (read more)

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was installed just a day ago, without any tweaks!!!

Open 21 1 207

Firefox is running very slow and hanging a lot.

I have been using Firefox forever. It has been running very slow and bugging out especially with you tube on close. I've been working on this for a couple of weeks and a… (read more)

I have been using Firefox forever. It has been running very slow and bugging out especially with you tube on close. I've been working on this for a couple of weeks and am about to give up. My self built system is about 10 months old. Am using a completely debloated MS 11 pro 25h2. Did not ask for AI from Firefox and have disabled AI in Firefox and copilot is long gone. I have tried everything. Am about to quit firefox. Have refreshed firefox and prevented firefox from running in MS win 11 pro "efficiency mode". I usually have to exit firefox with task manager - there are usually 17 instances of firefox running. Mozilla has become Microsoft.

The system: Gigabyte B650 mobo, 32 gig of DDR5 6000, AMD 7700X processor and an Asrock 9060 graphics card with 16 gig DDR6 Vram. All other apps are running just fine. So I don't think a lack of compute is the problem.

Help please! Thanks in advance!

Open 3 1 20

RAM is disappearing

I always have multiple tabs open in my browser. Previously, I could easily open (and switch between) 20+ tabs (I have 16GB of RAM). Recently, after opening five tabs, the… (read more)

I always have multiple tabs open in my browser. Previously, I could easily open (and switch between) 20+ tabs (I have 16GB of RAM). Recently, after opening five tabs, the Task Manager shows 10-11GB of RAM (88-90%) in use! How can this be? I cleared the cache and history, but it didn't help. I installed several RAM cleaners, but none freed up the required amount. None of the five programs worked. Where does that 15GB of RAM go when I open Firefox? When will you finally implement something like Google Chrome—they free up RAM for active pages when inactive ones are opened. Maybe it's because I have so many inactive tabs that the RAM is disappearing? But I had just as many tabs before, some of them inactive, and fewer than 20 active ones, so I could easily open another 20. And now I can't even open five new ones. What's happening to the browser?! SOS!

Open 7 1 149

Why is Firefox so slow and freezes up now?

Been using Firefox for over a decade. But lately is has become so slow now. Often freezes up if more than two tabs are open or a website is in any way very complex. What … (read more)

Been using Firefox for over a decade. But lately is has become so slow now. Often freezes up if more than two tabs are open or a website is in any way very complex. What settings and issues should I check? What has changed? I can run the same sites on Brave and Edge browsers with no issues or not nearly as slow and bogged down.

Open 6 1 70

Hello, I’m seeing high CPU and memory use from the “FirefoxCP Isolated Web Content” process even when tabs are inactive

Hello there, I’m experiencing high memory and CPU usage in Firefox, which is affecting my computer’s performance. One issue appears to be that “FirefoxCP Isolated Web Con… (read more)

Hello there,

I’m experiencing high memory and CPU usage in Firefox, which is affecting my computer’s performance. One issue appears to be that “FirefoxCP Isolated Web Content” continues running even when tabs are inactive, contributing to increased resource usage.

Other browsers, such as Microsoft Edge, reduce memory and energy consumption by putting inactive tabs into sleep mode after a period of inactivity. I would prefer to continue using Firefox as my default browser, but I need a way to manage this level of resource usage.

Could you please advise whether Firefox offers a comparable setting, workaround, or planned improvement to reduce CPU and memory usage from inactive tabs?

Thanks for your help!

Open 1 1 10

After upgrading to version 152.0, Firefox now grabs up memory and freezes.

Dear Support Person, Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0. The upgrade completed successfully with my ei… (read more)

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Solved 7 1 138

please stop adding ai features to firefox

Hi. Not sure how to tag this. I've turned off as many ai features in Firefox as I am able. I'm practically begging for this company not to add more. It slows the browser… (read more)

Hi. Not sure how to tag this. I've turned off as many ai features in Firefox as I am able. I'm practically begging for this company not to add more. It slows the browser, it wastes energy, and to be honest? I don't want summaries of things I'm looking up, I don't want to be recommended apps or features, or chat to a bot, or have my sentences finished for me/help with writing beyond spell check. Google had a decent spelling and grammar checker and then they added gen ai garbage and now it sucks! PLEASE stop adding ai features to Firefox. It makes browsing impossible.

Archived 1 246

Just started today - Firefox is using 90%+ of laptop memory, then system hangs up

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not… (read more)

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

Solved Archived 2 305

How can Firefox memory usage be reduced on long browsing sessions?

I often keep many tabs open for research, and Firefox memory usage grows significantly over time. Are there practical settings or habits that help manage memory without s… (read more)

I often keep many tabs open for research, and Firefox memory usage grows significantly over time. Are there practical settings or habits that help manage memory without sacrificing usability?

Open 4 217

When I try to sign in with my Mozilla account, firefox freezes

I can complete the sign in and enter my password, and then I get a spinning wheel and can no longer click on the tabs or minimize the window. I have to force close it and… (read more)

I can complete the sign in and enter my password, and then I get a spinning wheel and can no longer click on the tabs or minimize the window. I have to force close it and it shows as not signed it. I've also tried signing in using my phone and the QR code, same thing. This happens with or without 2FA, I turned it off and the issue persists. Everything else about the browser works completely but I can't sync across devices without the Mozilla login working.

Archived 1 177

Why does Firefox use so much RAM compared to other browsers?

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down… (read more)

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down my system or makes switching between tabs laggy.

Is this normal behavior, or is there a way to reduce Firefox’s RAM usage without losing performance? Are there specific settings, add-ons, or troubleshooting steps I should try?

Thanks in advance!

Archived 1 372

in task manager I see Mozilla opened 12-17 times...

I'm listening music from youtube and playing Guild Wars 2 in the same time. Tell me pls bc I think it's unnormal, why I see in task manager that Firefox is opened 12-17 t… (read more)

I'm listening music from youtube and playing Guild Wars 2 in the same time. Tell me pls bc I think it's unnormal, why I see in task manager that Firefox is opened 12-17 times?...

Open 2 148

Text keeps changing with use of Firefox

Firefox quite often will remove, replace, add, or layer text as I use it. It has been doing this since I first downloaded it, and I haven't had it for long. (I will say t… (read more)

Firefox quite often will remove, replace, add, or layer text as I use it. It has been doing this since I first downloaded it, and I haven't had it for long. (I will say that it isn't the first program I've seen do this. the only other program I've seen do this is Zotero.) I'm not doing anything weird with it, it just happens as I use it. Some of the screenshots I've submitted are of what I'm literally typing right now.

I've tried using troubleshoot mode, but it works just fine when I'm using troubleshoot mode, so I can't appropriately use that mode.

Archived 1 198

Veritcal sidebar flashes when Firefox starts

There is a bug which was reported 3 month ago https://bugzilla.mozilla.org/show_bug.cgi?id=1959157. It appeared out of nowhere and I don't even know if it was fixed since… (read more)

There is a bug which was reported 3 month ago https://bugzilla.mozilla.org/show_bug.cgi?id=1959157. It appeared out of nowhere and I don't even know if it was fixed since then. But it is bugging me a lot, no pun intended. Any help would be appreciated.

Archived 1 40

Got a new version of Firefox this morning. The program now locks up every few minutes and becomes diffcult to even shut down,.

Hello, When I opened Firefox this morning, it downed the newest version. Since then it becomes nearly impossible to use, locking up after a few minutes. Are you aware? I… (read more)

Hello,

When I opened Firefox this morning, it downed the newest version.

Since then it becomes nearly impossible to use, locking up after a few minutes.

Are you aware? Is this being fixed? Can I go back one version? I used Windows 10, is that the issue?

Thank you.

Open 10

The tabs are stopping loagind after long sessions

I on MacOS and I'm facing this issue last half of the year. As usual mac book user, I have many WIP items on my laptop, so I don't reload my laptop every day, even months… (read more)

I on MacOS and I'm facing this issue last half of the year. As usual mac book user, I have many WIP items on my laptop, so I don't reload my laptop every day, even months it can leave without reloading.

So, after a workday I just closing it and come back tomorrow. When I back to the work and want to open new tab: Jira, Gmail, LinkedIn any other tabs - FireFox just keeping in loading state. In comparison, the Google Chrome that opened as well all the time but with fewer tabs, open the same links in seconds.

I though the FireFox is not latest version, and updating or re-starting of it, sometimes helped me to fix the issue. But now it seems stopped work either.

So, after a 5 years on FireFox I'm seriously started about my migration back to Google Chrome. I'm not sure that you can help me in this forum, but at least I would like to hear you option. Maybe anyone else have seen such behavior also and FireFox could find the issue

Open 1 99