Showing questions tagged:

Print preview in Firefox 149 renders all <option> elements inside <select> instead of only the selected value.

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a drop… (read more)

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a dropdown are displayed and included in the print output.

This behavior differs from Firefox 148, where only the selected option is rendered correctly during print preview.

Steps to reproduce:

- Create an HTML page with a <select> dropdown containing multiple <option> elements. - Select one of the options. - Open print preview (Ctrl + P).

Expected result: Only the selected option should be visible and printed.

Actual result: All options inside the <select> element are displayed and printed.

Impact: This issue breaks the layout of printed documents and makes forms difficult to read, especially when dropdowns contain many options.

Solved 11 4 269

everytime I enter a search term and hit enter. A new tab opens and the page is blank.

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It o… (read more)

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It only happened after the update. Closing the tab and doing the same thing again opens a new page correctly.

Open 1 3 6

Recent update deleted all my bookmarks and history

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow … (read more)

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

Open 2 3 321

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem.

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest vers… (read more)

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest version Military CF31 MK5 laptop Edition Windows 10 Pro Version 22H2 Installed on 5/28/2023 OS Build 19045.6466 Canon D570 printer Will print with either MS Edge or any pdf reader I tried...busy, cannot continue this It needs looking at

Open 2 2 206

Trying to use the new free firefox vpn, but no pop-up to activate?

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen. The first step from your [Set up VPN] article says: "Look for t… (read more)

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

Open 4 2 89

Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Open 3 1 229

Videos lag on YouTube after latest Firefox update.

This is where you describe the issue in detail. Explain what’s happening (e.g., “Videos keep freezing after 10 seconds”). Mention when it started and what you already tri… (read more)

This is where you describe the issue in detail.

Explain what’s happening (e.g., “Videos keep freezing after 10 seconds”).

Mention when it started and what you already tried.

Include your Firefox version (you can find it under Menu → Help → About Firefox).

Open 1 1 67

Firefox Issues With Outlook Login

Hello Support Team, Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign i… (read more)

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

  • Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
  • Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
  • Disabled Extensions (Did Not Resolve)
  • Disabled Privacy Settings (Did Not Resolve)
  • Cleared Cookies, History, Cache (Did Not Resolve)
  • Cleared Forms (Did Not Resolve)
  • Tried Private Window (Did Not Resolve)
  • Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Open 1 1 137

opening a blank page

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant u… (read more)

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant understand the problem.

Open 3 1 129

Getting rid of Mask email

In order to access a software product I had paid for (specifically Komplete Standard 15 from Native Instruments) I was instructed by Native Instruments to open an account… (read more)

In order to access a software product I had paid for (specifically Komplete Standard 15 from Native Instruments) I was instructed by Native Instruments to open an account with Plugin Alliance. Whilst doing this I was invited to create a mask email. I thought this must be a message from Plugin Alliance. Having attempted to create this mask email, I can't get any further with my Plugin Alliance account. I would like to dispense with the mask email because it is more trouble than it's worth. How do I do this?

Open 1 1 183