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Firefox 102&103 in Ubuntu 22.04 STOPs frequently. Need to restart Firefox!

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click m… (read more)

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click minimize and then restore the window, Firefox will have executed the last mouse-click before minimizing. This happens after five minutes or so after starting Firefox, whether I have only 4 or 5 tabs open, or a whole pile of tabs. All I can do is click X in top RHS, and then restart Firefox. Then click the "recently closed tabs" to get back to where I was. I have tried clearing the cache and (most of) the cookies. As well I did a complete refresh of Firefox, and disabled all the add-ons, but the problem is still there Running on a (old) Lenovo Thinkpad E545 with 16GB, Ubuntu in a SSD using a 50 GB partn with 30GB free. This problem occurs only in Firefox- all other apps continue to run!

Asked by aqk 1 week ago

Last reply by jonzn4SUSE 1 week ago

Firefox crashing after RDP

Hi, When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.… (read more)

Hi,

When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.

Thanks.

Asked by sfk 1 month ago

Last reply by chorney.di 4 days ago

  • Solved

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (read more)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Asked by lalucher6 3 months ago

Answered by FredMcD 2 months ago

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download a… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 4 hours ago

Last reply by julian11 12 minutes ago

"Something Went Wrong" message on Firefox ONLY when trying to make Messenger voice or video calls

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. … (read more)

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. My camera and microphone work just fine everywhere but on Messenger using the Firefox browser...

Asked by beckykale.1 1 day ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 3 days ago

Last reply by Joshua Xiong 14 hours ago

  • Solved

Youtube occasionally infinite loads

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there I've tried deleting c… (read more)

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

Asked by RandomDuck 5 days ago

Answered by Mamoon 4 days ago

Applications have been blocked from accessing graphics hardware

Ever since the last Firefox update, the app has been crashing and giving me this message: "Applications have been blocked from accessing graphics hardware". Anybody know … (read more)

Ever since the last Firefox update, the app has been crashing and giving me this message: "Applications have been blocked from accessing graphics hardware". Anybody know what is causing this?

Asked by robadelman10 6 days ago

Last reply by RobertJ 6 days ago

Twitch tab stutters

Like in https://support.mozilla.org/en-US/questions/1224759 my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's … (read more)

Like in

https://support.mozilla.org/en-US/questions/1224759

my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's really inconsistent. It appears that my video moves forward some seconds. Suggestions like in the link didn't helped for me.

I tried: - set media.suspend-bkgnd-video.enabled to false and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled back to true and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled to false set network.http.throttle.version to 1, restart,

 set media.suspend-bkgnd-video.enabled to true again and restart -> nope

- set network.http.throttle.version to 0 and restart -> nope.

I'm really helpful for any ideas. Thanks in advance!

Asked by brychcy_1993 1 week ago

Unable to visit some websites due to Network Protocol Error but then if I use another browser I can visit the website

Hey there, So I have been trying to visit various websites and they don't allow me to visit them due to 'Network Protocol Error'. However, when I use another browser I ca… (read more)

Hey there,

So I have been trying to visit various websites and they don't allow me to visit them due to 'Network Protocol Error'. However, when I use another browser I can visit the website just fine.

Any reason why this might happen?

Asked by uhCrypto 1 week ago

Printing Problem: Print preview looks fine. Image not scaled when printed

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit. Text prints just fine but images (barcodes, etc) that need to be… (read more)

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit.

Text prints just fine but images (barcodes, etc) that need to be scaled down do not do so causing them to be truncated on the page.

I have cleared print settings and tried two different printers to no avail. The documents/images print correctly from Chrome. I have tried using the system dialog to print but this also does not correct the issue.

Any help is greatly appreciated as I currently cannot use Firefox for the essential daily task of printing packing slip / mailing labels.

Asked by gschertz 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (read more)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

Asked by vshelford 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

Facebook scrolling?

I seem to have a problem on facebook with firefox. When I'm on the main wall and scrolling down reading stuff Firfox will keep scrolling and jumping downwards. Auto scrol… (read more)

I seem to have a problem on facebook with firefox. When I'm on the main wall and scrolling down reading stuff Firfox will keep scrolling and jumping downwards. Auto scroll is off and this only does it with firefox browser after a update. I tried other browsers on facebook and they do not do this. Has anyone else had this problem?

Asked by Steve Baker 3 weeks ago

Last reply by cor-el 3 weeks ago

Firefox closing Yahoo Mail Tab on download of attachment

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say… (read more)

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Asked by Steve 3 weeks ago

Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (read more)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Asked by medieval_lady1 1 month ago

Last reply by jonzn4SUSE 1 month ago

Dual Monitors: Losing the Menu Bar on the second screen while in fullscreen on the first monitor.

Hi All, I just started running a dual monitor set up on macOS 12.4. I have updated Firefox to version 102.0.1. I'm running into an issue where if I want to have a video … (read more)

Hi All,

I just started running a dual monitor set up on macOS 12.4. I have updated Firefox to version 102.0.1.

I'm running into an issue where if I want to have a video playing from a browser in full screen on one monitor, I lose the menu bar and access to the dock on the other monitor. I have set them up so that they behave as separate spaces but the issue persists. It should be noted that this only occurs when I'm trying to use the web browser on the second monitor. My impression of what's happening is the browser thinks that since it's in full screen on one monitor, it should be on the second screen as well. I want them both to act independently of one another and retain access to the menu bar and dock on the second screen.

I've trialed this with Brave Browser and Safari and neither of them have the same issue which leads me to believe with overwhelming probability that the issue I'm experiencing is isolated to Firefox.

I've included a screenshot from my second monitor. On my primary monitor I have a YouTube video in full screen. I think you can see from the screenshot that the Menu Bar has disappeared from the second display. I also have the Dock set to automatically hide and when the video is full screen on the primary monitor, the Dock will not un-hide itself on the second screen. Unfortunately clicking within the browser will not restore the Menu Bar and access to the Dock. Is this atypical behavior?

I appreciate whatever help you're able to provide.

Asked by Ryan Quinn 1 month ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 1 month ago

Last reply by nof_j 1 day ago