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  • Solved

Clear my Cache

Unable to clear the Cached Web Content. In settings and security, I "Clear Data." I have the browser set to clear upon exit. I have gone into my control panel (windows… (read more)

Unable to clear the Cached Web Content. In settings and security, I "Clear Data." I have the browser set to clear upon exit. I have gone into my control panel (windows 10) and also set my security to clear all upon exit from browser. I have rebooted my computer after clearing and resetting my preferences. I have used my Bitdefender to clean everything I could think of.

Please tell me how to clear out. I have never had this problem before.

Asked by jvermont 2 months ago

Answered by FredMcD 2 months ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by revpolymer 4 days ago

  • Solved

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 2 months ago

Answered by K_E_BETSCH 1 month ago

Netflix error F7121-3078

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and… (read more)

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and reinstalled...no luck. I have updated my Dell computer and ran my Mechanic Systems and still receive the same error. Everything else works fine. That includes the Google browser, You Tube, Amazon Prime etc., even the Netflix trailers. I chatted with Netflix and the young man asked a lot of questions but in the long run couldn't help me...What can I do that I haven't done already. Any suggestions???? Sally Negri

Asked by ohmostnoble1 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Firefox version update nags.

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are … (read more)

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are already provided and even novice users know how to use at least one. STOP THE PUSH. PLEASE.What happened to the "NO" option? Business school?

Asked by thomasackley 5 days ago

Answered by FredMcD 5 days ago

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (read more)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 4 days ago

Last reply by rearlclay1 3 days ago

Firefox Bookmarks

I use serveral browsers during the week, but Mozilla Firefox is my primary browser. I use to have hundreds of bookmarks in my Firefox Bookmarks, but now I have none. Wher… (read more)

I use serveral browsers during the week, but Mozilla Firefox is my primary browser. I use to have hundreds of bookmarks in my Firefox Bookmarks, but now I have none. Where did they go and how to I recover them?

Asked by donnahoo 1 day ago

Last reply by cor-el 23 hours ago

Add ons and Extensions

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disa… (read more)

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disappeared from my tool bar immediately after FireFox version 96.0 updated 2 days ago on my windows 10 home laptop? I followed instructions in Mozilla support forums to customize the tool bar settings and reset default settings as instructed and even said "Abbra cadabra" and just like a bad magic trick nothing changed. I have uninstalled them and reinstalled them after rebooting except for AVD which FireFox no longer offers as an Addon extension ??? I read an article written by a volunteer to another person asking for help with these exact problems that started exactly after the version96.0 update , the person asked where to get the older version 95.0 back because all these features work in that version and the volunteer made a complete fool and liar out of himself saying that going back to older versions rarely solved the issues and that the new update had absolutely nothing to do with causing these issues. So either I also am mentally ill and imagining all these issues or that volunteer needs to apologize to the lady and print a retraction. The only thing that changed on my system was from version 95.0 to 96.0 nothing else and I checked with HP support assistant that came factory installed when I bought this laptop from HP direct 8 months ago as well as Microsoft and McAfee my antivirus protection and was given a clean bill of health from all 3. I uninstalled 96.0 and reinstalled 94.0 and can once again right click copy & paste and reinstalled all those apps direct from FireFox Addons browser page and they all show to be on and working but they are not working and I cannot get them back on the tool bar. Is there anyone that can help me solve this issue? I'm a carpenter and have zero tech skills like you people and have asked at least 100 people over the last 3 or 4 years if there is a computer training class or something I can take to try to learn things like you people know and not one person has ever told me how or where I could get the training? So I guess I have 2 questions and please someone help me fix the issues and tell me where I can get the education to hopefully never be a pain in your you know where again? Thank you very much have a wonderful week & blessings to you and all you love Sincerely PS. I am not technologically able to do the troubleshooting process to send the data I have spent 30 minutes trying to understand all this sorry

Asked by 1ARICHARDhead 32 minutes ago

Pinning Extensions

Hi, there are certain extensions which will not pin to the toolbar, including (for example) google translate. I have tried refreshing, clearing the cache, deleting and re… (read more)

Hi, there are certain extensions which will not pin to the toolbar, including (for example) google translate. I have tried refreshing, clearing the cache, deleting and reloading, all to no avail.

Asked by Bill 3 months ago

Last reply by jscher2000 3 months ago

Firefox Developer Edition

I just updated my Firefox Developer edition and it completely deleted every add on and customization I had on my browser. Same for Firefox for iOS. I have an "Old Firefox… (read more)

I just updated my Firefox Developer edition and it completely deleted every add on and customization I had on my browser. Same for Firefox for iOS.

I have an "Old Firefox Data" folder on my desktop but I have no real way to make it work with the newly downloaded and overwritten new browser.

Am I the only person who's really sad about this?

Also, on the iOS browser I'm no longer able to create a BLANK PAGE as a start page for BOTH HOME AND NEW TAB.

How do I create that? There's no option in the dropdown on the mobile settings. And it does not allow me to type in about:blank and then select in the mobile settings. It just stays red and then disappears when I try to do it again.

Why did you rearrange the furniture so HARD?????

Thank you, Still reinstalling all my add ons after 2 days, Jean

Asked by cherrybombc2 3 months ago

Last reply by jscher2000 3 months ago

I PAID TO DOWNLOAD MP3s AND NOW SINCE THE LAST UPDATE TO FIREFOX, THE MP3 DOWNLOAD IS GONE.

ROLLBACK THE LAST UPDATE THAT ERASED THE MP3 DOWNLOAD BUTTON THAT I PAID FOR BECAUSE NOW IT IS GONE...THAT IS A RIP-OFF....I SHOULD GO TO RIP-OFF REPORT DOT COM AND REPOR… (read more)

ROLLBACK THE LAST UPDATE THAT ERASED THE MP3 DOWNLOAD BUTTON THAT I PAID FOR BECAUSE NOW IT IS GONE...THAT IS A RIP-OFF....I SHOULD GO TO RIP-OFF REPORT DOT COM AND REPORT THIS...I CANNOT BELIEVE THAT I PAID FOR AN ADDON AND FIREFOX KEEPS PUSHING AND PUSHING TO DOWNLOAD UPDATES TO THE BROWSER AND FOR WHAT?! FOR MY PAID SUBSCRIPTION TO DISAPPEAR? THIS IS AN OUTRAGE!! TALK ABOUT THE ICING ON THE INFLATION CAKE!!

Asked by submarelime 3 months ago

Last reply by EventHorizon 3 months ago

A deceptive site no way Im in google my Business someone is reporting it fraugently

hello My site has no 3rd party ads and I'm not going to have ads only the Business and news nothing else someone is Jealous or Vindictive for reporting all my websites My… (read more)

hello My site has no 3rd party ads and I'm not going to have ads only the Business and news nothing else someone is Jealous or Vindictive for reporting all my websites

My website and I don't have 3 party ads working with google

Asked by ZarMan 3 months ago

Last reply by FredMcD 3 months ago

  • Solved

Inspect element autocompletes endlessly

The tab under Inspect Element -> Inspector -> The column right beneath filter styles column has this feature that suggests you some css properties. On my browser th… (read more)

The tab under Inspect Element -> Inspector -> The column right beneath filter styles column has this feature that suggests you some css properties. On my browser they get filled in more than once, endlessly I might say (without me pressing any button). This makes it very hard to add any css styles and I'd like to know how to stop this behaviour.

Asked by TheBlackEagle 3 months ago

Answered by TheBlackEagle 3 months ago

Run firefox from cron

Hello, I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped wor… (read more)

Hello,

I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped working.

I do export DISPLAY=:0 than run firefox $url and all was fine previously but now I always received a message : “Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.”

You can easily reproduce by running : sudo -u $(whoami) /path/to/firefox-dev/firefox https://www.google.com

Can somebody explain what is checked by firefox and why it consider it is not responding instead of just open my url in a new tab ?

Asked by ecornely 3 months ago

Last reply by pj11 2 months ago

Unable to access "my social security account" on ssa.gov Of course ssa support claims Mozilla Firefox Browser is issue 202110211333

Unable to access "my social security account" on ssa.gov. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the i… (read more)

Unable to access "my social security account" on ssa.gov. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the issue 202110211333

It's been over 2 months I have been attempting contact with them by phone, email, online. I have cleared cache, updated browser, etc. Please assist.

Gratitude's in advance!

fyi: image upload keeps cycling....sending without images.

Asked by Jerlynn 3 months ago

Last reply by cor-el 3 months ago

Strance behaviours when loading a page when connection is slow

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). Th… (read more)

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

Asked by SolidBlock 3 months ago

Last reply by FredMcD 2 months ago

  • Solved

Terribly slow browser

After updating to version 94.0b9, the program began to slow down terribly. This is especially pronounced on YouTube: you select a search, enter a request, open two or th… (read more)

After updating to version 94.0b9, the program began to slow down terribly. This is especially pronounced on YouTube: you select a search, enter a request, open two or three tabs from the proposed one with a possibly useful video ... That's it! You can go to a cafe for coffee and rolls. It became impossible to use the browser.

How to roll back to the previous version of the program?

Sub.: now Firefox Developer Edition 94.0b9 for Linux

Asked by Val_Ery 3 months ago

Answered by cor-el 3 months ago