Showing questions tagged:

Too slow to download by firefox with LAN

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it … (read more)

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

Archived 3 281

Empty presentation when exporting from Perplexity in Firefox, works in other browsers

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content). If I do the same export in other browsers (for… (read more)

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content).

If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty.

So it seems this issue only happens in Firefox. Firefox 145.0.2

Archived 2 210

How can I stop https://orbitsearchonline.com from searching as it always fails

bold text When tring to open a know web site this https://orbitsearchonline.com always says it cannot verify as a secure site or something close to that. I think this is … (read more)

bold text When tring to open a know web site this https://orbitsearchonline.com always says it cannot verify as a secure site or something close to that. I think this is a tracker.

Archived 1 110

Hello, Support Staff, why is Firefox slowing and making my emojis and GIFs on LinkedIn so hard to access?

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any soluti… (read more)

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any solutions? Thank you for your consideration. marlem388

Archived 1 162

What page do I go to install Add On's

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the … (read more)

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the addon, but there is no where on this page to download or install the addon. I am interested in several of the addons. Can you guide me where to go to install the addons. Sincerely Andrew

Solved Archived 1 241

lost all bookmarks and history after Firefox update. Is there a way to get them back?

Firefox updated and all bookmarks and history has disappeared. Is there a way to get them back? Thanks, Scott Moderator note: This question has been edited to correct th… (read more)

Firefox updated and all bookmarks and history has disappeared. Is there a way to get them back?

Thanks, Scott

Moderator note: This question has been edited to correct the formatting.

Archived 1 90

Google advanced search page

Recently google's advanced search page changed from how it's been displayed for years -- seemingly only on firefox. And I hate the change. It still displays as always o… (read more)

Recently google's advanced search page changed from how it's been displayed for years -- seemingly only on firefox. And I hate the change. It still displays as always on DuckDuckGo and Safari. Firefox is my preferred browser, but I use goodle advanced search myriad times every day and this is changed version is such a PITA that it's approaching being a dealbreaker for me. Sure, I'd like to know wth happened and why, but really I just want google advanced search to return to my preferred display. (It does not just look different, it performs differently, in little ways that matter a lot to me over the multiple times I use it. Be glad to elucidate if it matters.) First attached image is what I'm now getting on ff. Second attached image is what I used to get on ff, and still get on DDG and Safari, and would like back on ff. Please help.

Archived 2 240

Cursor freezes and or unresponsive using firefox on linux mint

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new f… (read more)

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

Archived 1 210

Firefox hangs when I try to load the browser

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FIN… (read more)

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

Archived 1 190

address bar: bookmarks first

I have lots of bookmarks saved and when I start typing the name of one I'd like it to appear first not after a lot of suggestions that I may or may not find useful. Why i… (read more)

I have lots of bookmarks saved and when I start typing the name of one I'd like it to appear first not after a lot of suggestions that I may or may not find useful.

Why is this not a simple option?

Archived 2 181

Amazon Prime Video in Firefox

I just bought an HP Omnidesk M02-0085m PC running Windows 11 Home edition. For some reason Prime video works in other browsers, but in Firefox I get audio and a black scr… (read more)

I just bought an HP Omnidesk M02-0085m PC running Windows 11 Home edition. For some reason Prime video works in other browsers, but in Firefox I get audio and a black screen. I am not using any ad blockers and I have tried toggling performance settings on/off. Any suggestions?

Archived 1 161

All my bookmarks disappeared

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks… (read more)

So I reformatted my hard drive and everytime I finish I reinstall Firefox. I have an account where I log in and it put me back where I left off with all my past bookmarks that I saved. Ive been doing this for 10 years but today not sure whats going on but when I logged if all my stuff has disappeared. Please help or contact Mozilla regarding this. I cant understand why one cant directly speak to the ones who developed this browser. Quite frustrating

AL

Archived 2 200

Firefox changes cursor to adwaita (linux on chromebook)

I have a chromebook with linux enabled and installed firefox according to mozilla's instruction - via the sudo get-apt command. The cursor changes from the default to a v… (read more)

I have a chromebook with linux enabled and installed firefox according to mozilla's instruction - via the sudo get-apt command. The cursor changes from the default to a very small adwaita. I've spent hours googling this issue and everyone I've come across had used some third party repo or was trying to shove in their own custom cursor theme. Literally all I want is my regular cursor back, and I have no clue why mozilla would have a specifically set cursor for their browser instead of just having it default to os. I don't really know what I'm doing here, but I cannot begin to state how tired I am of messing with this dead-end issue.

Archived 1 171

Text Still AWOL on some web pages

I love Firefox and it is my preferred browser. That said, I find I have to switch to Chrome or Safari on my Mac Desktop because some web pages do not display text. Doesn'… (read more)

I love Firefox and it is my preferred browser. That said, I find I have to switch to Chrome or Safari on my Mac Desktop because some web pages do not display text. Doesn't happen a lot, but when it does, it renders the website unusable.

I have been to the Language and Appearance settings page, and even clicked on the Advanced tab. I have attached screenshots of my settings. What am I doing wrong? Why won't these pages display properly?

Archived 1 110

Unable to Reinstante Missing Bookmark Toolbar Icons

I'm running 145.0.2 on Mint Linux and Windows 11... Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Tool… (read more)

I'm running 145.0.2 on Mint Linux and Windows 11...

Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Toolbar have been replaced by the black+and+white icon of a globe. The links work, but because most of them are now the same, it means I have to hover over them to make sure I click on the link I want.

I've tried: Exporting all my bookmarks to HTML; deleting all bookmarks; re-importing Deleting the "favicons.sqlite" database and letting Firefox recreate it Creating a new Profile and importing all my bookmarks "fresh" in to there

Not only does none of this seem to work, the results are actually inconsistent.

This problem has been kicking around for years - certainly for many major releases of the browser. I understand that there could be deep/complicated issues such as a corrupt user profile, for example...

Unfortunately, however, there does not appear to be any consistent or reliable effective advice on how to fix this issue... and nothing I try seems to resolve the problem.

I'd be very grateful for any recommendations on a reliable repair for this issue.

But I'd also be grateful for suggestions as to how we might go about suggesting to the devs that this long-running bug is overdue a permanent fix.

Thanks in hope.

Solved Archived 6 263

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (read more)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Solved Archived 5 386