Showing questions tagged: Show all questions

mailto for AOL email

The mailto option for AOL Mail does not produce the correct URL -- it simply opens AOL email but does not create a new mail with the subject link I wish to send like othe… (read more)

The mailto option for AOL Mail does not produce the correct URL -- it simply opens AOL email but does not create a new mail with the subject link I wish to send like other mail programs. Can this be sent to support to correct please?

Note that I have tried to correct the URL command but have been blocked at all suggest modification points.

Asked by toddrpeters 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

recent bookmarks

Hello, I want to get rid of the list of "recent bookmarks" - I don't want other users of my computer to see them. I've already set Firefox not to record history. Online s… (read more)

Hello, I want to get rid of the list of "recent bookmarks" - I don't want other users of my computer to see them. I've already set Firefox not to record history. Online search provided no useful information. My Firefox is always thelatest version. Hope you can help! - Raymond

Asked by raymondr 2 months ago

Last reply by raymondr 1 month ago

Dashlane Passwords recovery??

Good morning, I have been using the Dashlane Password system on my desktop for several years and it works great with Firefox, however, Firefox was recently upgraded (aut… (read more)

Good morning,

I have been using the Dashlane Password system on my desktop for several years and it works great with Firefox, however, Firefox was recently upgraded (automatically) to Firefox version 145. Now I can no longer access the Dashlane application which contains all of my passwords. What should I do to recover my Dashlane application?

Asked by gcanter 1 month ago

Last reply by Denys 1 month ago

Reopening Firefox with the same tabs

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser. I normally keep four tabs pinne… (read more)

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser.

I normally keep four tabs pinned and about five additional tabs open for browsing and work. In the past, I could simply click the X to close Firefox, and when I reopened it, all my tabs that are pinned and unpinned would automatically come back. Recently, this stopped happening. Now, if I close Firefox, it opens with a fresh window instead of restoring my previous tabs.

I’ve already checked the setting under General/Startup, and Open previous windows and tabs is enabled. Because of this issue, I avoid closing Firefox entirely, since rebuilding all my tabs each time has become a hassle.

Is there a way to fix this? Any suggestions would be appreciated.

Thanks :)

Asked by emailmesteve 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

missing bookmarks

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem. … (read more)

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Asked by heinz68 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

The Mozilla Firefox "Downsize/Minimize/Exit" toolbar does not appear

I am currently using Windows 11 and Firefox 145.0.2 on my desktop computer. Firefox is set as my default browser. Since the latest Firefox upgrade, the "Downsize/Minimi… (read more)

I am currently using Windows 11 and Firefox 145.0.2 on my desktop computer. Firefox is set as my default browser. Since the latest Firefox upgrade, the "Downsize/Minimize/Exit" toolbar does not appear upon opening and the only way I can close the program is to go to File<Exit, but I still have no way to downsize to share my screen with other applications. I sometimes have to open and close the program a couple of times before the Minimize toolbar appears. I already tried Firefox "Refresh" but the issue is still happening. </p>

Asked by Mamsmom 1 month ago

Last reply by Denys 1 month ago

  • Solved

Bookmark Problems

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks: First, I found that I h… (read more)

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks:

  • First, I found that I had somehow lost a large number of bookmark tags; it took me several days to restore them,
  • Next, I found that I had lost a bunch of bookmark subfolders; the bookmarks (for the most part) are still listed under their tags.
  • When I try searching for tags in Bookmarks Manager, the search yield no results
  • When I try to restore my bookmarks from a previous date, I get an "unable to process file" message.
  • When I try to open the profile folder through the debugging information page, I get a "file not found" message. After some searching, I found the profile folder not at "C:\Users\croge\AppData\Roaming\Mozilla\Firefox\Profiles\7csymh5k.default-release", but at "C:\Users\croge\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles", Something seems to have gone haywire--did I miss something, or is there an error somewhere?

Asked by crogerblair1 1 month ago

Answered by crogerblair1 1 month ago

I cannot access my hotmail.com email account

Has Microsoft blocked Mozilla from access my hotmail.com Outlook account now that MS has bought out hotmail.com? I have Windows 11 on my PC and I can't reach my hotmail.c… (read more)

Has Microsoft blocked Mozilla from access my hotmail.com Outlook account now that MS has bought out hotmail.com? I have Windows 11 on my PC and I can't reach my hotmail.com acct via Firefox browser, please advise. Thanks.

Asked by RAB 2 months ago

Last reply by Paul 2 months ago

After deleting a tab, can Firefox resume the tab on the left instead of the right?

In many cases when one opens a new tab, the new one is opened on the right of the "parent tab". After reading the web page of the new tab, one often decides that the new … (read more)

In many cases when one opens a new tab, the new one is opened on the right of the "parent tab". After reading the web page of the new tab, one often decides that the new tab is no longer useful and deletes it. Firefox automatically opens the tab on the right of the deleted tab, rather than resuming the "parent tab" on the left. This seems to be an ineffective design as probabilistically there are perhaps >90% chance one wants to go back to the "parent tab".

Q1: should Firefox change the default for resuming the left? Q2: is there a setting that user can change?

Asked by mcoxshop 1 month ago

Last reply by jonzn4SUSE 1 month ago

Account keeps resetting

3 times now, my account has completely reset, forcing me to log into everything again and not working with the key that I copy and pasted and downloaded. I would like my … (read more)

3 times now, my account has completely reset, forcing me to log into everything again and not working with the key that I copy and pasted and downloaded. I would like my old data back. Why does this keep happening?

Asked by grayhacks 1 month ago

Last reply by Paul 1 month ago

entering sync password every time I open firefox

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How t… (read more)

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

Asked by MikeShadow 1 month ago

Last reply by jonzn4SUSE 1 month ago