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unable to read d/t scrolling

When trying to read a download,half the page is covered with a little pen scrolling across the page covering the text. Is this a Firefox issue and only Firefox as can't … (read more)

When trying to read a download,half the page is covered with a little pen scrolling across the page covering the text. Is this a Firefox issue and only Firefox as can't shut it off? Don't know how it got ON.

Asked by Carole 2 months ago

Youtube on second screen lagging to hell

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezi… (read more)

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezing. I tried Opera, I tried Edge it worked fine, but with Firefox, it is no more possible to play YouTube on my second screen while playing. It is not a matter of graphic hardware as this issue only happen with Firefox. I tried to deactivate every module and to reinstall Firefox (either the Beta version) but still got the same lagging and freeze on YouTube. Do you need anything that can help you to investigate this issue, this is really terribly frustrating and boring.

Best regards Patrick / Darkiger

Asked by Darkiger 2 months ago

Last reply by Darkiger 2 months ago

trying to find and delete 'addons.mysafe-search.net'

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site an… (read more)

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site anywhere on my PC so cannot uninstall it.

Asked by tbag 2 months ago

Last reply by markwarner22 2 months ago

  • Solved

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (read more)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Asked by elzvalentine 2 months ago

Answered by elzvalentine 2 months ago

failure to connect

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with… (read more)

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with email and password. What do I do?

Asked by magdale 2 months ago

Last reply by jonzn4SUSE 2 months ago

Slow/Hanging Searching

For about 1 month now whenever I perform a google search using the address bar I get no response. I have to close and reopen FF afew times untill it performs the search. … (read more)

For about 1 month now whenever I perform a google search using the address bar I get no response. I have to close and reopen FF afew times untill it performs the search.

This occurs in my synced account in any of my Wiondows devices. Troubleshoot mode makes no difference.

I've uninstalled all 3 plugins which iI use but to no avail.

Asked by TGII 2 months ago

Blocked Site

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it w… (read more)

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it would block me. Now I have to use Chrome to get access to my account. I need to have this break in service fix for Mozilla/Firefox. Privacy and security is important to me. Thanks

Asked by Dtruthbu 2 months ago

Last reply by jonzn4SUSE 2 months ago

window resizing

I was trying to fix a problem with eBay where I was unable to send a message to a seller. (A problem I have since discovered had nothing to do with Firefox it has to do w… (read more)

I was trying to fix a problem with eBay where I was unable to send a message to a seller. (A problem I have since discovered had nothing to do with Firefox it has to do with eBay). I had asked GPTchat for suggestions and it had me open a terminal and run some commands (don't remember what it was). while running this command we lost power and since then I cannot resize a Firefox window. However other windows like Dolphin or LibreOffice are unaffected. All else appears to run fine

Asked by tom502 2 months ago

Lost Data

I have been with Firefox as my browser for nearly twenty years - My Browser was suddenly blank when turned on- Reloaded an up to date browser. - No saved Browser Data App… (read more)

I have been with Firefox as my browser for nearly twenty years - My Browser was suddenly blank when turned on- Reloaded an up to date browser. - No saved Browser Data Appeared - Checked my Passwords All gone. Help I'm 84 Not great on Computers - Try to be clear with your answer Thank you. Can I get my original browser back - Keith

Asked by DRAGON 2 months ago

Cybersecurity/Hacking Issues

Hi I'm having issues with cyber-hacking and it's happening especially when using Mozilla Firefox. Is there any help you might be able to offer or point me in the directio… (read more)

Hi I'm having issues with cyber-hacking and it's happening especially when using Mozilla Firefox. Is there any help you might be able to offer or point me in the direction to get some help with hackers who are more like domestic terrorists? I've been having these issues ongoing for 1 1/2 years almost daily. Thanks & Best Wishes

Asked by datsungtt 2 months ago

Menu bar on MacOS obscured by FF 135.0.1

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www… (read more)

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www.macrumors.com/) you'll find several others with the same experience.

My personal observation is that it seems to happen on various Silicon hardware (tried 3) and when multiple tabs are active.

The bug is no showstopper, but to proceed you got to click on the (invisible) menu bar in the upper left. Thanks for reading.

JOOP!

Asked by Sciuriware 2 months ago

Last reply by Sciuriware 1 month ago

  • Solved

Firefox won't load accounts.firefox.com

new install of firefox won't load accounts.firefox.com other browsers on the computer load it fine I've imported bookmarks and passwords and stuff, and since refreshed … (read more)

new install of firefox won't load accounts.firefox.com

other browsers on the computer load it fine

I've imported bookmarks and passwords and stuff, and since refreshed firefox but can't find a way to fully restore it to initial settings, even uninstall and reinstall won't do it

error messages from console:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/62a53a14.main.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/head.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/appDependencies.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/3c59f525.tailwind.out.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com InstallTrigger is deprecated and will be removed in the future. accounts.firefox.com onmozfullscreenchange is deprecated. accounts.firefox.com onmozfullscreenerror is deprecated. accounts.firefox.com

Asked by Matty Wright 2 months ago

Answered by Matty Wright 2 months ago

Bug with Google maps website and touchscreen on windows 11

dunno if this is the right board, but here goes... I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet. Using the touchscreen, move the map, … (read more)

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

Asked by Eric Latour 2 months ago

Last reply by MichaelKai 4 weeks ago

new tab dose NOT display shortcuts at all, inspite of being set to do so

So i have an odd question, something went awry after relatively recent update and my Firefox is not even bothering to display preferred 2 rows of links on new tab. i bas… (read more)

So i have an odd question, something went awry after relatively recent update and my Firefox is not even bothering to display preferred 2 rows of links on new tab.

i basically use them as extended bookmarks in more convenient placement. as i have too many bookmarks

Asked by jakub.otruba 2 months ago

Bookmarks,short cuts, passwords, history, ALL GONE!

After using Mozilla / Firefox for at least 30 years everything I had saved, bookmarks, history, passwords, shortcuts, are all gone! I need them back ASAP. I have a Mozill… (read more)

After using Mozilla / Firefox for at least 30 years everything I had saved, bookmarks, history, passwords, shortcuts, are all gone! I need them back ASAP. I have a Mozilla recovery key but cannot find in all your articles, where to enter it. Please explain to me where to enter the key and why after all these years everything I have accumulated is gone.

Asked by skaatah 2 months ago

  • Solved

My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 2 months ago

Answered by Didee 2 months ago

does firefox have their own intetrnet speedtest extension & is it securte

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtes… (read more)

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtest? why are these blank?? We've made some educated guesses about your current browser and operating system

is this support or forum??

Asked by Rafdo 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox crash multiple times during video playback (Once/Twice not caused by video)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information)… (read more)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information): https://crash-stats.mozilla.org/report/index/81eb1750-1dd0-490d-9eb1-d3c2c0250224 https://crash-stats.mozilla.org/report/index/6682a7f2-836a-4365-938e-c9ab20250224

I'm on Fedora 41 + gnome, but this issue persisted even in Windows 11, which caused BSOD therefore I made the switch to linux (At least in linux it doesn't crash the whole system, only firefox). If you need any additional information let me know. I can run journalctl/dmesg if required.

I've already tried things like restarting in safe mode (troubleshoot mode), refreshing firefox etc. Didn't work.

Thanks in advance!

Asked by He Yu Xi 2 months ago

Last reply by He Yu Xi 2 months ago