Firefox Support Forum

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019. I cannot find this on monitor.firefox.com - nor does Capital One appear in the comprehensive monitor list of all data breaches. Is there a way to alert firefox of this breach and/or why is this breach not appearing there? Thanks.

For years, it was possible to click "restore previous session" to get back all one's tabs after some problem. Now it's gone. Have you seen the hundreds and hundreds of people putting this question into Help? With no answers? Has this feature been unwisely removed with the latest upgrade, or hidden somewhere completely unintuitive?

I'm using a kaggle "kernels" (code notebooks). When I click the number of notebook versions (to view the past code runs and results) in the top right corner of the page (https://www.kaggle.com/<user>/<notebook>/edit -- I unfortunately can't share my own notebook), the page very often takes at least 30 seconds to respond to most clicks (like clicking a particular run to cancel it or see its results). Sometimes I give up before it loads. I think it might get worse if the number of code runs is close to 100. The issue remains even in a fresh Firefox profile, even after a reload. Chrome has no trouble with the same exact page.

macOS, Firefox 101.0.1 (64-bit)

My windows 10 pc is set to dark mode, my win 11 pc is set to dark mode, my firefox theme on both pc's is set to dark mode, my phone is on light mode. On my windows firefox which is updated on both devices the top bar will stay dark in dark mode (default firefox theme) but after certain pages it resets itself to light, is this because of my phone being on light mode and themes are syncing over? its extremley annoying and after using the debug: page to try and force darkmode i had to reset firefox due to debug causing issues, now im using an untouched firefox version and it keeps changing from dark mode to light mode!

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

More and more often, websites that are safe, are being blocked. For instance when I order online from Subway.com and get to the payment page, Firefox blocks it. Today, I tried to go to the KellyBlueBook page at www.kbb.com and was blocked -- even though I've accessed both of those pages and sites in the recent weeks without trouble. My Edge browser has no such issues. I've uploaded a screen shot.

I'm about to just switch browsers all together. I've looked all the other postings and none of those fixes works at all. It's random and annoying. Windows 11

Currently the fonts at the top of the page (tab headers, address bar, search bar, booksmarks) are all set to a larger font. I don't know how they got changed but they are too big now. If I try change font size and style in settings nothing happens. It is not how it looked on first install and using another browser has font sizes of a more practical size. I have tried uninstalling/reinstalling Firebox and also doing a refresh and it doesn't change anything.

Its almost like a bug that has made Firefox set these fonts larger than they should and not able to modifying them again.

I cannot for the life of me work out how to fix this and its very off putting to the point, short of a full OS reinstall I'll have to start using another browser.

Since the beginning of Firefox I have used it. I got into the habit of the URL box on the right, SEARCH box on the left. Somehow they switched positions. Its been a long time since I had custom the bar at the top. I tried to search how to customize it as I always customized on new release. Now I can not find the CMD or current instruction of where to find it. [that is because the internet has lots of instructions from old releases]. I KNOW THERE IA WAY to ove icons, customize the Tool Bar but I can find under the current release. Anyone?

I

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did this happen, and how can we get the older history back?

We have been researching this for several hours tonight and have already tried many of the suggestions such as viewing the places.sqlite file--which we did, but which also only showed history going to the beginning of June--trying to view the index.dat file--which came up empty using the index.dat analyzer reader--and trying to read a JSON file that is called "session store backups."

OS Windows 10

We know our way around a computer, more or less, but are not programmers or coders.

In a form page, I noticed that when I clicked on a word, the whole word is selected. No leading or trailing space is selected. When I press Ctrl-c, then Ctrl-v in another page, the word is pasted with leading and trailing space. However, for some other word e.g. the label for a field, I will need to drag the mouse across the entire word to select it and there is no leading/trailing space when I paste it into another page. Is it possible to eliminate the leading and trailing space when pasting a word?

Whenever I download a PDF file from any site, it downloads without a filename and only as "pdf". I have to rename the file to include "somefilename." in front of the "pdf" name already present in order to open it.

I attempted a download in Troubleshoot Mode and the issue still persisted. Downloads work fine in Chromium-based browsers so it doesn't seem to be an issue with the site (as a whole at least).

Hi,

I am a keen user of Firefox Sync (across multiple devices) and also use a primary password to keep the passwords store secure.

I understand that Firefox Sync needs to get its password somewhere so that it can connect when Firefox starts. I would prefer that Firefox Sync either does not autoconnect, or autoconnects with a delay.

Even better, I would prefer if Firefox Sync did not need the password store to connect (it could use a session key that is periodically updated), and if the primary password was only requested the first time entering an actual password was needed.

In an old question, 2 options are mentionned to prevent autoconnect and to set the autoconnect delay. They do not work in Firefox 101 Have they disappeared?

I bookmark a page that is not on https, but regardless of how I edit this bookmark, firefox always automatically adds https, therefore killing the bookmark as this link isn't on https. How can I edit a bookmark such that firefox actually gets the message?

Thanks

So I uninstalled and reinstalled Firefox because it keeps freezing and crashing after a Windows update. My thought process was that it was alright for me to do it since I can always log in and have my bookmarks and other stuff synched. But now I don't see any option that lets me recover all my data. Did I messed up and threw away my years worth of data or can I still recover them?

Hi Support team,

I would like to know what changes have been made after version 94 in firefox which changed the visibility logic. The websites work in background tab without the focus in version 94 where as the latest version requires the tab to be in focus or active. Could you please let me know if there are any config changes made in firefox by default for inactive tabs or tabs which are not focused. If so, could you please let me know what changes are required to get the same behavior for inactive tabs as version 94.

Thank you