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  • Solved

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (read more)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Asked by panchorob 4 months ago

Answered by user104147805413306348376805769878442569366 4 months ago

Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 4 months ago

Last reply by cor-el 4 months ago

Camera use

My camera was working with this browser before and now it won't work. I have got to get some documents notarized and it requires facial recognition with my camera. … (read more)

My camera was working with this browser before and now it won't work. I have got to get some documents notarized and it requires facial recognition with my camera.

Asked by bushwacker98506 4 months ago

Last reply by Dropa 4 months ago

  • Solved

Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (read more)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Asked by Eric166 4 months ago

Answered by cor-el 4 months ago

  • Solved

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 4 months ago

Answered by h.bade93 2 months ago

FF really screwed me up this time.

Since FF, (in their infinite wisdom) once again screwed my computer up. I have lost all my bookmarks, all my apps (some of which I paid for), desktop gone, replaced with … (read more)

Since FF, (in their infinite wisdom) once again screwed my computer up. I have lost all my bookmarks, all my apps (some of which I paid for), desktop gone, replaced with something I hate. This happened after the 100.0.2 update. I have tried to fix every thing for the pas few days with no success. I wonder if FF is going to pay me back for the paid apps I bought. This is a working computer and I need my files back. Also, I cannot find my restore button. I don't guess we need that anymore because big brother knows all oops, FF). PLEASE help.

Asked by marinearty5 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Profile page is in Spanish

Only happening on the profile/account page is showing up all in spanish. All the other pages for example, this page where we ask our questions, and every other page loads… (read more)

Only happening on the profile/account page is showing up all in spanish. All the other pages for example, this page where we ask our questions, and every other page loads in the correct language that I have it set too English. I am in desperate need since I have to verify suspicious activity and devices but I can't since I do not read or understand another language.

Asked by Alex 4 months ago

Last reply by Alex 4 months ago

Cannot use Recapcha

i am unable to login to certain accounts which use recapcha. I get notice sayng I am not connected to internet and cannot retrieve recapcha info. I am connected to inter… (read more)

i am unable to login to certain accounts which use recapcha. I get notice sayng I am not connected to internet and cannot retrieve recapcha info. I am connected to internet and I can login fine on Chrome but not Firefox.

Asked by myextras 3 months ago

Last reply by cor-el 3 months ago

multiple rows

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page plea… (read more)

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page please ???

Asked by carlos60 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

MacOS Firefox goes back/forward on horizontal scroll with mouse

Hi, On MacOS whenever I use the horizontal scrollwheel on my mouse (MX Master 3) in Firefox, the browser sometimes decides to go to the previous/next tab instead of scrol… (read more)

Hi,

On MacOS whenever I use the horizontal scrollwheel on my mouse (MX Master 3) in Firefox, the browser sometimes decides to go to the previous/next tab instead of scrolling horizontally. It's kind of difficult to describe the exact behavior: the horizontal scrolling DOES work. but whenever I hit the 'start' or 'end' of the scrollbar and scroll a bit further, the browser goes to the previous/next tab. This behavior doesn't occur in Chrome, the horizontal scrolling works fine in that browser.

I've tried the following: Setting mousewheel.with_alt.action to 0 --> Still not working browser.gesture.swipe.left/right to 'blank' --> Nope

Further info: Firefox Developer Edition 100.0b3 on M1 Mac using MX Master 3

Asked by pawprotas 5 months ago

Last reply by pawprotas 5 months ago

Firefox 99-100b3 lags when you move mouse pointer over tabs and Instagram notifications don't open

Open up about four or five tabs with video like YouTube, Twitch, etc. The video will lag when you move the mouse pointer over to the first tab. This bug has been around f… (read more)

Open up about four or five tabs with video like YouTube, Twitch, etc. The video will lag when you move the mouse pointer over to the first tab. This bug has been around for a while. It does not occur with any of the other browsers. I just did a new installation of Windows 10.

Also Instagram notifications don't open when you click on them. This has also been an occurring bug.

Asked by Konally 5 months ago

Last reply by Konally 5 months ago

  • Solved

update problems

when I update firefox dev from 96b6 to 100b3, I can't open torrent link with applciations and browser force to open the link with a download action. also I can't use Glit… (read more)

when I update firefox dev from 96b6 to 100b3, I can't open torrent link with applciations and browser force to open the link with a download action. also I can't use Glitter Drag well, why? why firefox get more update, the bacomes harder to use?

Asked by tsukasa 5 months ago

Answered by jeyson1099 5 months ago

Problems on importing history and password to Firefox from Safari

I'm currently switching my web browser from Safari to Firefox. I've tried to import all the things i have in my Safari browser to Firefox. However, after i successfully i… (read more)

I'm currently switching my web browser from Safari to Firefox. I've tried to import all the things i have in my Safari browser to Firefox. However, after i successfully imported the bookmarks, i'm wondering if there's a way that i can import the history and passwords to the Firefox?

Asked by Perry Z 5 months ago

Last reply by Perry Z 5 months ago

  • Solved

open multiple tabs at once

Hello, Please add this feature in Firefox and Firefox developer edition I am wondering when i open firefox developer edition. All the tabs will be open during stating fir… (read more)

Hello,

Please add this feature in Firefox and Firefox developer edition

I am wondering when i open firefox developer edition. All the tabs will be open during stating firefox developer edition.For better understanding this feature is already in google chrome.Please search this in google

Open a specific page or set of pages

Asked by er.anujchadha 5 months ago

Answered by FredMcD 5 months ago

Firefox 100.0b4 not compatable with Netflix.

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. … (read more)

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. Is there a solution? Should I roll back the latest update?

Asked by rederiksen2 5 months ago

Last reply by FredMcD 5 months ago

How may I can turn off "share image" feature?

Please help me..... After update my firefox its showing a share option on each featured image on amazon product page. How may I can turn this off? Sample link: [https://w… (read more)

Please help me.....

After update my firefox its showing a share option on each featured image on amazon product page. How may I can turn this off?

Sample link: [https://www.amazon.com/dp/B0057ECYS0]

-Advance Thanks

Asked by Romeo Islam Rabby 5 months ago

Last reply by cor-el 5 months ago

Firefox DevTools Fonts Tab not allowing unit selection

Over the past few weeks I've no longer been able to cycle through different unit types in the Fonts Tools. I used to be able to choose to see my font size in em or px etc… (read more)

Over the past few weeks I've no longer been able to cycle through different unit types in the Fonts Tools. I used to be able to choose to see my font size in em or px etc (which was good to see what the px was from an em), but now nothing happens when I click on it.

Asked by Damien Peden 5 months ago

Last reply by Damien Peden 5 months ago