Firefox Community Forum

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla browser by adding JavaScript to the browser. Why is this required and is there any means to access Adobe using Firefox without complicating the browser by adding JavaScript?

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Or is the only option - as a web developer, to make duplicate css flags?

I.e: https://developer.mozilla.org/en-US/docs/Web/CSS/Reference/Selectors/::-webkit-slider-runnable-track & https://developer.mozilla.org/en-US/docs/Web/CSS/Reference/Selectors/::-webkit-slider-thumb Where firefox supports the behavior, but under different flag names https://developer.mozilla.org/en-US/docs/Web/CSS/Reference/Selectors/::-moz-range-thumb & https://developer.mozilla.org/en-US/docs/Web/CSS/Reference/Selectors/::-moz-range-track

Im also looking for recommendations on barebones/simple parsers that can help make my html/css/js more compatible without messing up the code too much. Im hoping to avoid having to use a build system.

Thank you

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear.

 I am on a Surface Pro 9.  

Google Maps works fine in Chrome.

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. 

What else can I do to fix this?

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

I've embedded a Youtube video from our company's YouTube page into our website. It works fine on Chrome, but on Firefox it displays the error message: 'Video unavailable Playback on other websites has been disabled by the video owner Watch on YouTube' I have not disabled playback on other websites. Where could this problem be? It looks unprofessional for the video not to be working.

Any help would be much appreciated.

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

On a few sites that use recaptcha I am not getting a response to sending information. An example is Big Fish games, I have partial access to the site, am able to buy games, download and play. But when I attempt to sign in to my actual account, the part where my credit card number, game points, etc are kept I put my user name & password in but when click on the "send" button nothing happens, no error message, nothing.

If I switch to that "other browser" from Seattle there is no problem - type in the user name and password, click on "send" and I'm in with no problem.

I've asked Big Fish support - they are pretty clueless.

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

Hello,

I am having an issue with my Instagram account on PC (web version).

I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help.

Important details:

Instagram works normally on my mobile phone (app)

The account is not blocked or disabled

I changed my password successfully

I tried different browsers (Firefox, Edge, Chrome)

I cleared cache and cookies

I tried private/incognito mode

The problem only happens on PC, not on mobile

Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side.

Please check my account and let me know how I can fix this or regain normal access on PC.

Thank you for your help.

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing it now (with a specific location), the screen indicates: Application error: a client-side exception has occurred while loading weather.com (see the browser console for more information).

The following is from the browser console: [Experiment] Fetch all: retry=false [Experiment] Fetch variants for user: Object { library: "experiment-js-client/1.16.2", language: "en-US", platform: "Web", os: "Firefox 131", device_model: "Windows", device_category: "desktop", referring_url: "", browser: "Firefox", landing_url: "https://weather.com/weather/tenday/l/Ann+Arbor+MI?canonicalCityId=3c1740550b2f113b86f9cd665770bcf3e3e1a34bf7ac0189a6e3d215540792e7", first_seen: "1770396676.778", … } Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.lab.amplitude.com/sdk/v2/vardata?v=0. (Reason: CORS request did not succeed). Status code: (null).

What the bleep is going on and how can this be resolved? Note that the site works just fine when using a Chrome-like browser.

Summary: Uploading a file to a custom webapp with Chromium (Edge) works but consistently fails in Firefox. In Firefox the request is created, and times out. The server receives no file and logs “missing file.” The same webapp code is running on both Chromium and Firefox.

Environment:

• Next.js app (pages/api route)
• Endpoint: POST /api/file-upload
• Client: fetch(url, { method: "POST", body: FormData, credentials: "include" })
• Server: export const config = { api: { bodyParser: false } } + multipart parsing (formidable)
• Edge/Chromium: Version 141.0.3537.85
• Firefox Version 147.0.3 (64-bit)
• OS: Ubuntu 22 / Linux

Steps to reproduce:

1. Create a FormData object and append a local file:

  const fd = new FormData();
  fd.append("template", file, file.name);
  fetch(`/api/file-upload`, {
    method: "POST",
    body: fd,

1. In Edge/Chrome, upload succeeds. Server receives multipart body and parses the file. Actual behavior in Firefox:

• Transferred: 0 B
• No response status/body
• Client times out (Upload times out)
• File upload request received
• No bytes read server‑side.

Evidence:

• Edge request logs:
  • content-type: multipart/form-data; boundary=----WebKitFormBoundary...
  • bytesRead ~1.69MB
• Firefox request logs:
  • Transferred 0 B
  • File upload missing file field

Notes:

• Client FormData is valid; we log file.name and file.size right before fetch.
• There is a CSP report‑only warning (frame‑ancestors) when using a fallback iframe approach, but we are not using iframe in the failing case.

Question: Is there a known issue where Firefox blocks or fails to send and multipart/body can be stripped before it leaves the browser? Is there a recommended workaround that does not rely on browser sniffing?

Moderator note: This question has been edited to correct the formatting.

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d