Firefox Community Forum

What have you done to Firefox ,so many issues it makes me sad that the best browser in the world has been wrecked. After 2+ decades of using this app I am not sure if I can keep using this blotted app any more. This is not a swiss army knife stop making it "MORE" and just work on making it a great browser. I'm so sad :( for what you have done to it. Uses way too much of the computers resources I might as well be mining for bitcoin with the amount of resources it is using. I know you all will not change anything and that makes me sad.

I've used Mozilla VPN for years. I have the regular paid subscription and it is installed on a Windows 11 PC that has two user accounts (one for Gaming, one for Work). My issue is that when I log off on one user and log on to the other user account, Mozilla VPN requires a fresh installation (as if it's never been installed before). This happens every time I change from one of my user accounts to the other, which during the course of a day I do quite frequently.

To re-cap: the VPN works perfectly on my gaming user account and I have it set to automatically start with windows when I boot up. All is good and it works great. Then when I switch to my Work user account it requires that I reinstall. So I go through the process of reinstalling the software...and it works great...until I switch back to my other account. Then I have to go through exactly the same re-install process.

It never used to be this way. I always used to be able to sign off on one user account and sign in on the other, and the VPN would work fine.

Any help with this would definitely be appreciated.

I paid for the VPN only to find out it doesn't work with my older MAC, I need a refund but can't open the VPN to ask for the refund! 30 money back guarantee but you have to be able to open the program! This is stupid! You need an easier way to get the refund from the 30 money back guarantee!

Please help.

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

I have a paid Mozilla VPN account that is good to Dec 11th 2026. I have a new computer with Windows 11. How to I attach VPN to Firefox on this new computer and operating system?

I have Windows 11 in this Thinkpad!! Why was using FireFox which I guess is out of business? So now I need a way to get Gmail, but Google Chrome has pop-ups that are taking up 25% of my screen space!!! Why? Help? should I go to Best Buy? What to ask? What did I do wrong? I'm 81. (Hate to tell age!) What to do? Thanks, Terry

I would like to use something else than the browser is use to download firefox on my xbox. the microsoft edge browser got worse and worse. is there any way that firefox would be able to provide its serivce on the xbox series s/x? im using the series x. it just has too many flaws and works way too bad to be a standard browser imo. i havent found a way to properly download firefox on xbox, only for smartphones. a xbox series x has way more power than any smartphone, even a series s is way above it as far as i know. therefore i dont feel like there shouldnt be a firefox version for those gaming consoles, which are also commonly used to browse the web.