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I cannot any of my email to work either send or get

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help Deanna Spencer … (read more)

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help

Deanna Spencer Dream Host cannot to get the mail to go through either

Asked by dspencer2 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 3 months ago

Last reply by zeroknight 3 months ago

Wyłączenie blokady reklam

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś … (read more)

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś w ustawieniach i firefox support, ale nie znalazłam nic co by pomogło w wyłączeniu blokady reklam. Czy mógłby mi ktoś pomóc i pokierować jak mogłabym wyłączyć blokadę reklam? Jeśli tak, byłabym wdzięczna.

Proszę o szybką odpowiedź

Pozdrawiam Lena Cieślak

Asked by Lena Cieślak 3 months ago

Last reply by cor-el 3 months ago

Disabling update nag screen

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to … (read more)

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

Asked by julian.templeman 2 months ago

Last reply by James 2 months ago

Mozilla vs Dementia & Alzheimers - where is the User Interface that remains exactly the same for 25 years?

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which w… (read more)

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

Asked by FireFoxSucks 2 months ago

Last reply by cor-el 2 months ago

Authenticity verification

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open… (read more)

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open has not been verfied. Really don't understand that since it is the firefox browser and this came from Mozilla. How do I correct that?

Asked by Brian Davenport 5 months ago

Last reply by cor-el 5 months ago

site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 3 weeks ago

Last reply by cor-el 1 week ago