Showing questions tagged: Show all questions

Live video reproduction isssues.

Hello, I've got a reproduction issue on France TV live programs which I watch through nordvpn. The picture keeps "jumping" fast up and down in a very bothering way. This … (read more)

Hello, I've got a reproduction issue on France TV live programs which I watch through nordvpn. The picture keeps "jumping" fast up and down in a very bothering way. This doesn't happen when the video is NOT live. I run the latest version of LINUX MINT. What can I do to fix it? The only way I found to stop the issue is to take down the resolution of the live video to its minimum which gives me a disastrous picture but stops the "jumping". I guess you might say there is something wrong with my GPU. The point is that my PC is brand new with an AMD 5600G, new MB, 16Gb of RAM and 500w of PSU. BUT more than anything I have to say that everything WORKS FINE with CHROME. I like FIREFOX I have been using it literally for decades now. (I'm 75). Is there a solution? Looking forward to hearing from you. Thanks in advance. François.

Asked by Frank Rassiga 3 months ago

Last reply by zeroknight 3 months ago

Cookies on allowed websites

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember co… (read more)

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember cookies in those. However, I have the following question: if I reject all cookies except for the mandatories ones in a website that I added to my "remember list", does that mean that future entrances in that web will be with only essential cookies?

As an example, if I mark https://www.bbc.com/ as cookies, and the first time I enter I reject all non-essential cookies, next times I enter in the bbc will I be navigating with only the cookies I accepted on this first entrance? Or allowing a site automatically accepts all cookies?

Thank you very much on advanced.

Asked by rdemedrano 3 months ago

Last reply by zeroknight 3 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 3 months ago

Last reply by zeroknight 3 months ago

Firefox not outputting any audio to Volume Mixer

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and … (read more)

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and I was able to listen to Youtube / Twitch / Spotify etc. through Firefox.

This morning I boot up the PC, everything still works perfectly and I have audio coming from all other sources EXCEPT for Firefox. I have browsed every forum already but can not find anything that relates to me. I can't set my output device, since Firefox doesn't show up in the volume mixer. The tabs aren't muted. I have restarted Audiosrv and Windows Explorer several times. I have re-installed Firefox twice. I have tried booting it in safemode. All of the above hasn't resulted in a single second of audio. I am at a loss.

Kind regards, Siem Hoefnagels

Asked by siem5512 3 months ago

Last reply by fiverrseller4400 3 months ago

Sync Issue

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer.… (read more)

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

Asked by Alyssa Edwards 3 months ago

Last reply by jonzn4SUSE 3 months ago

Full Screen Disappearing navigation and bookmarks

Hello, I recently used my MacBook Air to connect with a projector for a classroom presentation. The presentation was using Google Slides. I adjusted the settings to optim… (read more)

Hello, I recently used my MacBook Air to connect with a projector for a classroom presentation. The presentation was using Google Slides. I adjusted the settings to optimize the presentation--setting the navigation and bookmarks bars to hide when in full screen.

I normally use my Firefox browser in full screen mode, but have the navigation bar and tool bar visible.

I cannot figure out how to undo what I did so that my navigation bar and toolbar are visible again when I am in full screen mode. Indeed, when I move the pointer to the top of the screen to make the navigation bar and toolbar visible, I cannot move the pointer back to the navigation bar or toolbar without it disappearing again. Essentially, I need to undo full screen mode.

Thanks, jch

Asked by jonathan.hagel 3 months ago

Last reply by cor-el 1 month ago

Blocking Youtube Ads

Dear Friends, Trust all is well... PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished. Many of the extension are not … (read more)

Dear Friends,

Trust all is well...

PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished.

Many of the extension are not safe even dangerous to use.

Thank You!

Best, Ralph

Asked by felix85 3 months ago

Last reply by cor-el 3 months ago

all drop down menus turned from drak to white in all my created themes

I've created 22 themes and in all of them the drop down menus such as "downloads", "history", "extensions", and "application menu", all became white instead of dark like … (read more)

I've created 22 themes and in all of them the drop down menus such as "downloads", "history", "extensions", and "application menu", all became white instead of dark like they used to be. I really don't want to go through the process of fixing and reuploading them, I'd apprecate you looking into this and hopefully fixing it with a simple update. Please fix this problem, thank you!

Veronika

Asked by markiza 3 months ago

Last reply by zeroknight 3 months ago

Having Trouble Exporting Bookmarks

I've been trying to export my bookmarks to an external hard drive so that if something should happen to my computer I have a file of them. I'm using Windows 11. When I e… (read more)

I've been trying to export my bookmarks to an external hard drive so that if something should happen to my computer I have a file of them. I'm using Windows 11.

When I export the bookmarks as an HTML file, it saves OLD bookmarks from a few years ago, not the current ones. I know this because when I go to my external hard drive and click on the file and open it up it shows the old bookmarks.

I have no idea why this is happening. Can anyone help me? Thanks.

Asked by MJBalt 3 months ago

Last reply by cor-el 3 months ago

Firefox slow after fresh install

I decided to migrate from chrome to firefox, sadly, my experience has been faced with random slow downs or partial loads even on a fresh install. It's weird but it seems … (read more)

I decided to migrate from chrome to firefox, sadly, my experience has been faced with random slow downs or partial loads even on a fresh install. It's weird but it seems that at random times some websites will refuse to fully load or even start loading, it appears that the app is just hanging. This is usually fixed after several refreshes. Oddly enough, even on a fresh install, if I attempt to load up the same website while in private browsing, it loads right away, again this is consistent even on a fresh install, the attached image was an attempt to load youtube after signing in on a fresh install without add-ons, I tried loading up youtube in private and it worked right away. Chrome wasn't presenting this problem on my computer for years. Any ideas? My computer specs are high enough where they shouldn't matter. I'm running an AMD GPU (7900 XTX) but I haven't found any know issues regarding these, to even discard that, I disabled hardware acceleration, but the issue persisted. Running up to date windows 10, installing latest version of firefox.

Asked by gabevt 3 months ago

Last reply by zeroknight 3 months ago

Microphone not working in Firefox

Hi all, I can not get Firefox to use my Microphone, Works in other apps directly on Windows Works in other browsers, Edge Works in Windows I have Refresh… (read more)

Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Asked by Morrosis 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

tabs.insertAfterCurrent and tabs.insertRelatedAfterCurrent messes up firefox-view new tab placement

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rathe… (read more)

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rather have it force them all to the right by default instead of it thinking i am not in a tab and have no tabs open

Asked by Thomas 3 months ago

Last reply by zeroknight 3 months ago

Importing passwords

Hello, I have tried many times to import my passwords from Chrome and from my desktop Firefox, using synchronising, to this laptop, and it has continually failed to hap… (read more)

Hello,

I have tried many times to import my passwords from Chrome and from my desktop Firefox, using synchronising, to this laptop, and it has continually failed to happen. My Tabs and Bookmarks, for example, have all been successfully imported.

I want to make Firefox my default browser but cannot do this without successfully importing my passwords.

Please let me know what I should do next.

Are you able to take control of my laptop remotely and resolve the problem? If so, please let me know the times and days when you can do this, so that I can make an appointment, stating which time zone you are in as I am in England.

Many thanks, Michael

Asked by Michael 3 months ago

Last reply by cor-el 3 months ago

Firefox (Latest Version - 119.0.1, 64 bit) Mac - ONLY works in Troubleshoot Mode

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoo… (read more)

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

Asked by fewerjunk junk 3 months ago

Last reply by zeroknight 3 months ago

Youtube won't play

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blo… (read more)

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blocking me. It works fine on Chrome. Do I have to switch to Chrome permanently?

Brian.

Asked by mcswally2 3 months ago

Last reply by Terry 3 months ago