Firefox Desktop now unusable

Why does Firefox Desktop now completely crash every time I press the Ctrl and cursor keys whilst navigating through text?!!! Very frustrating and I've had to abandon usi… (read more)

Why does Firefox Desktop now completely crash every time I press the Ctrl and cursor keys whilst navigating through text?!!! Very frustrating and I've had to abandon using your app completely. Please fix and redeploy your app as a matter of extreme urgency!!! thanks

Asked by mattcrook_23 5 days ago

Last reply by TyDraniu 5 days ago

Issue with NordPass Extension – Source Map Error

Dear Firefox Support Team, I am reaching out regarding an ongoing issue with the NordPass extension on Firefox. For over a month, I have been encountering a source map… (read more)

Dear Firefox Support Team,

I am reaching out regarding an ongoing issue with the NordPass extension on Firefox. For over a month, I have been encountering a source map error when attempting to log in using the Windows Hello PIN code.

The specific error message is as follows: Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://23234j35k5j439434932u2j32l/css/biometrics.css Source Map URL: biometrics.css.map

I have already contacted NordPass support, but unfortunately, I have not received a resolution. I am hoping that your team can investigate and address this issue.

Please let me know if you need any additional details.

Best regards, Alexander

Asked by Alexander Reimnitz 2 weeks ago

Last reply by TyDraniu 2 weeks ago

New Feature Fail: Edit PDF's in Firefox

So I download the latest update of Firefox. New feature: Edit PDF's in Firefox. Sounds great. Click on the Try it Now link ... downloads PDF to computer. What? What… (read more)

So I download the latest update of Firefox. New feature: Edit PDF's in Firefox. Sounds great.

Click on the Try it Now link ... downloads PDF to computer. What? What happened to Edit in Firefox? What am I doing wrong?

Asked by Adventure Dave 3 weeks ago

Last reply by TyDraniu 3 weeks ago

How to get the latest Firefox version for Win7?

How to get the latest Firefox version for Win7? My Firefox shows me that I am using the latest Firefox version which is 115. By I get messages from other websites, that m… (read more)

How to get the latest Firefox version for Win7? My Firefox shows me that I am using the latest Firefox version which is 115. By I get messages from other websites, that my Firefox is outdated. Google shows me that the newest version of Firefox is 136. Why I am not getting it for my Win7 OS?

I am using the latest Windows which is still not bloatware/ spyware - Windows 7. I think, I am not the only one person in the world who is not going to update Windows 7, to later Win versions, until Microsoft will change it's attitude to the client interests. I would better switch to Linux than to update my Win7 to Win8, Win10, Win11.

Please, make all newest updates accessible for Win7.

Asked by Tomas Maliauka 3 hours ago

Last reply by TyDraniu 3 hours ago

Downloading issues from credit card sites

I have Windows 11 on my Desktop PC and an up to date version of Firefox. On two separate occasions I attempted to download past statements from two different credit card… (read more)

I have Windows 11 on my Desktop PC and an up to date version of Firefox.

On two separate occasions I attempted to download past statements from two different credit card websites. Both times the requested statement failed to download, or even proceed to the next screen.

I called Customer Service for one of the Credit Cards and was told to try Google Chrome. I was forced to use Google Chrome to successfully download and view the requested statements.

I have been able to download and view the same information from the same websites in the recent past.

Could something have been changed in the Settings or what?

Asked by anton52 2 months ago

Last reply by Richard Krone 2 months ago

My website is not working

Hello, I have a website through Squarespace (moneyball.health) and it keeps going to my previous website (ballpointbookkeeping.com) parking page. When I pull up moneyba… (read more)

Hello,

I have a website through Squarespace (moneyball.health) and it keeps going to my previous website (ballpointbookkeeping.com) parking page. When I pull up moneyball.health on Internet Explorer or Shafari (iphone) I do not have any issues. Please advise.

Asked by Kenneth Ball 2 months ago

Last reply by jonzn4SUSE 2 months ago

Can't access page

error message: Firefox Can’t Open This Page To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this… (read more)

error message:


Firefox Can’t Open This Page

To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

Asked by Mary Dueberry 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox update

Hi, i downloaded the recent update on 6th March, and it wiped out all my saved passwords along with the password manager, so i had to fill in the details for each visit a… (read more)

Hi, i downloaded the recent update on 6th March, and it wiped out all my saved passwords along with the password manager, so i had to fill in the details for each visit and to each site i visited. Fortunately i did a system restore to a previous date and got all the details back, the firefox update returned but i cancelled it this time, Are you aware of this and if so are you correcting it, thanks, Malcolm.

Asked by Malcolm 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

ATT.NET cannot sign on using firefox

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi. Something's gone wrong We may be having trouble with your connection. Connecting your device… (read more)

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi.

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. I can access using Chrome. How can I access without changing from Firefox?

Asked by Charlene 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Konto behalten -fake??

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten W… (read more)

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

Asked by fischer.holger 3 weeks ago

Last reply by Wesley Branton 3 weeks ago

secured connection failed

Secure Connection Failed An error occurred during a connection to twms.dc3n.navy.mil. The Certifying Authority for this certificate is not permitted to issue a certifica… (read more)

Secure Connection Failed

An error occurred during a connection to twms.dc3n.navy.mil. The Certifying Authority for this certificate is not permitted to issue a certificate with this name.

Error code: SEC_ERROR_CERT_NOT_IN_NAME_SPACE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Ronnie Bayle 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Prevent Mozilla privacy banner popup in kiosk mode

I'm using Firefox in a kiosk-mode application, on a Raspberry Pi based system, started from a bash script like this: # Clear history etc. to prevent problems if unit is … (read more)

I'm using Firefox in a kiosk-mode application, on a Raspberry Pi based system, started from a bash script like this:

# Clear history etc. to prevent problems if unit is not perfectly shut down rm -v -r /home/pi/.mozilla/firefox/*.default rm -v -r /home/pi/.mozilla/firefox/*.default-esr rm -v -r /home/pi/.cache/mozilla/firefox/*.default rm -v /home/pi/.mozilla/firefox/profiles.ini

sleep 2

/usr/bin/firefox-esr --kiosk -url http://127.0.0.1


However on booting I get a banner from Mozilla along the top of the screen saying: "Firefox automatically sends some data to Mozilla so that we can improve your experience [Choose what I share]"

This is not acceptable in kiosk mode, as it would give users access to the configuration as well as being a visual annoyance. How can we disable this?

Asked by JohnU 1 month ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Firefox access to a respected website

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to http… (read more)

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

Asked by geoffLCW 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago