• Archived

the code execution cannot proceed because vcruntime140_1.dll was not found

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search … (read more)

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search bar and when I try to go to say YouTube nothing loads. So I tried to do a fresh redownload of Firefox and the installer just this error saying "The code execution cannot proceed because vcruntime140_1.dll was not found" can someone help me get Firefox working properly again?

Asked by HelloThere 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

About Firefox updates

Hi Firefox Team I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that. The issue I have is about the updates. Whenever Firefox u… (read more)

Hi Firefox Team

I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that.

The issue I have is about the updates. Whenever Firefox updates, I lose the sites saved on it. I have no issues with that.

However, can you give me the option to select a time and date for it?

That way I can, 1) Select a time when I am not working on Firefox. 2) Coordinate with other updates like Windows and McAfee.

This will ensure that I am prepared for the sites to disappear just once, instead of every time there's an update.

Thanks, Kajal

Asked by Kajal Majid 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Restore previous session

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't h… (read more)

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't have any problem to restore. Any tips on how to restore? Thanks

Asked by cyrus3 10 months ago

Last reply by robertinorbit 9 months ago

  • Archived

mozilla vpn

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VP… (read more)

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VPN and select the location but no instructions are available for this or at least the instructions are not clear.

Asked by congofriends 1 year ago

Last reply by cor-el 1 year ago

  • Archived

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 1 year ago

Last reply by chantalrouyr 1 year ago

  • Archived

Importing bookmarks

I'm trying to import bookmarks. First problem: "Show all bookmarks" doesn't appear. Second problem: I tried importing via F10, File, Import from another browser. Apparent… (read more)

I'm trying to import bookmarks.

First problem: "Show all bookmarks" doesn't appear.

Second problem: I tried importing via F10, File, Import from another browser. Apparently this was successful, but the bookmarks are nowhere to be seen.

Asked by dunlop_beth 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

AD BLOCKER HOW TO DISABLE ON A SITE

I need to know how to disable a blocker? I am on a Verizon website page and trying to post a review, I get message to "disable ad blocker" before posting my review. … (read more)

I need to know how to disable a blocker? I am on a Verizon website page and trying to post a review, I get message to "disable ad blocker" before posting my review.

Asked by cpharris22 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgroun… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal 7 months ago

Last reply by Paul 3 months ago