How to get Firefox 78 for OS X 10.11.6

My computer crashed and I have to reinstall everything now. I was using Firefox 78 with Mac OS 10.11.6 el capitan. Please provide link to where I can download this vers… (read more)

My computer crashed and I have to reinstall everything now. I was using Firefox 78 with Mac OS 10.11.6 el capitan. Please provide link to where I can download this version.

Asked by lindalonia 5 months ago

Last reply by James 5 months ago

  • Archived

Enabling Java Script

Hi, I've tried enabling Java Script but I must have chosen one of Firefox's browser extensions that is blocking it. I just don't know which one. How do I see those and ma… (read more)

Hi, I've tried enabling Java Script but I must have chosen one of Firefox's browser extensions that is blocking it. I just don't know which one. How do I see those and make changes?

Thanks

Asked by supre60 1 year ago

Last reply by cor-el 1 year ago

  • Archived

tabs didn't restore. Under history, restore closed tabs , restore closed windows are greyed out under "sync" . I never set up sync. How do I get my tabs back???These are pages I have open every day all the time and hassle to reload all of them

Tell me how to fix this issue! tabs didn't restore when I just opened FF. Under history, restore closed tabs and restore closed windows are greyed out under "sync" . I ne… (read more)

Tell me how to fix this issue! tabs didn't restore when I just opened FF. Under history, restore closed tabs and restore closed windows are greyed out under "sync" . I never set up sync. How do I get my tabs back???These are pages I have open every day all the time and hassle to reload all of them

Asked by KELev 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sorry, the video player failed to load.(Error Code: 101104)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 1011… (read more)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this

Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 101104)"

Funny WHY YOU ALL DON'T WORK BUT... Safari works just fine every time

And Firefox DOES NOT, NOT EVEN 1 TIME

Asked by vincelasch47 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Issues with Sharepoint

After upgrading to Firefox 99, Sharepoint will no longer load. The site can be loaded in all other browsers. After cache and cookies are cleared the page(s) work properly… (read more)

After upgrading to Firefox 99, Sharepoint will no longer load. The site can be loaded in all other browsers. After cache and cookies are cleared the page(s) work properly for a few clicks, but if you click the back arrow it goes back to the 3 Sharepoint dots icon and never loads the page.

Asked by jeremy_hedrick 11 months ago

Last reply by barettah 11 months ago

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:hom… (read more)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by Yolanda 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

removing ad blocker

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up. https://www.kxl.com/shows/markley-van-camp-robbins/ I am lookin… (read more)

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up.

https://www.kxl.com/shows/markley-van-camp-robbins/

I am looking for a way to "Remove Ad Blocker" from this site.

Scott 04/04/22

Asked by solsen2 11 months ago

Last reply by Terry 11 months ago

  • Archived

I'd like to remove excessive whitespace between UI items.

How do I reduce the height of menu items, the toolbar, and the tab bar to something closer to the height of the text and icons, instead of nearly twice the needed height?… (read more)

How do I reduce the height of menu items, the toolbar, and the tab bar to something closer to the height of the text and icons, instead of nearly twice the needed height?

The title bar and menu bar are correct, as shown in the screenshots (this is the account with the most bookmarks). Both the bookmarks and history menus run into the bottom of the screen before showing a reasonable number of items, which is where the problem starts impacting productivity.

I found a discussion of a previous problem, dated 5/29/2021, but it ended with handwaving about "editing css" and "keep me posted", i.e. the problem wasn't solved. If I need to edit userchrome.css or some other related file, I'd like to know what file to edit, what lines to look for, and what to change them to.

Asked by MyTempAccount 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Homepage displayed in new window

Hello Mozilla community! yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard bro… (read more)

Hello Mozilla community!

yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard browser (Firefox) like the search engine etc. It also changed the homepage. I always had the homepage pointing to my YouTube feed. I changed it back to it using the about:preferences#home method. Under "Homepage and new windows" I set the homepage to my custom URL and the home button works perfectly fine. Yet when I open a new window (with ctrl+n, not a new tab!) it also displays my home page (YouTube). It has never done that before and I cannot find anything in the settings to change that. I tried looking in about:config with browser.newtab but didn't find anything that seemed related to my problem. A couple of weeks ago I tried Firefox Nightly and I started it up and the homepage worked fine AND it didn't display it in a new window. It only did this after it synchronized the data with my Firefox account. Now my question is: How can I remove the the Homepage from a new window (and replace it with an empty page or the Firefox Home)? Thanks in advance for your suggestions!

Kindly Jay

p.s. I attached the Troubleshooting Information and I'm using Linux

Asked by Jay 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Location

My Firefox browser is showing an incorrect location. If I check my location on any other browser it shows true but Firefox is way off. Causing sites to freeze my accounts… (read more)

My Firefox browser is showing an incorrect location. If I check my location on any other browser it shows true but Firefox is way off. Causing sites to freeze my accounts for irregular location activity. Have already restarted modem, PC and browser but location in Firefox remains the same bad location while all others show true location.

Asked by sac44803 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

error code: ssl_error_rx_malformed_alert

The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set … (read more)

The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set in the antivirus software.

https://support.mozilla.org/de/questions/1024043#question-reply

Asked by secure0163 1 year ago

Last reply by FredMcD 1 year ago