I have put in the URL and activation code at least twice each,and nothing happens.

Last year, I never could get the info in to register, but it did let me do my taxes on it. I hope it lets me do mine this year. I really need to get it done, I have more … (read more)

Last year, I never could get the info in to register, but it did let me do my taxes on it. I hope it lets me do mine this year. I really need to get it done, I have more to do than usual. While I was writing I saw someone ask if Mozilla and Firefox were the same, but I did not see the answer.

Asked by Bettyc01 3 weeks ago

Last reply by jeff-g 3 weeks ago

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 4 months ago

Last reply by TyDraniu 4 months ago

Not able to access some features

I have used Firefox for ages now and love it. I have noticed in the last few months that some functions on some web sites are not able to be accessed. Such as submit, pl… (read more)

I have used Firefox for ages now and love it. I have noticed in the last few months that some functions on some web sites are not able to be accessed. Such as submit, place an order, and the like. I have to use another browser. Is there any reason for this as I really don't like to use any other browser other than Firefox but it seems to be that I have to. Is there some way that I can get around this?

Asked by Teesh 2 months ago

Last reply by jonzn4SUSE 2 months ago

loss of firefox browser

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solut… (read more)

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solution.

I downloaded a new Firefox browser in the hopes that it would let me access the other browser so I could retrieve all the settings, bookmarks, etc. However, everything disappeared when the new browser was installing.

Is there any way for me to retrieve that information or is it a total loss?

Asked by dgfra547 5 months ago

Last reply by TyDraniu 5 months ago

unable to log in using a browser exstention

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i li… (read more)

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Asked by Diawa 4 months ago

Last reply by jonzn4SUSE 4 months ago

Problems uploading on YouTube on Firefox

Hello, everytime I try and upload a video on YouTube with firefox, the video gets stuck at 0% processing, This never happened in my 4 years of youtube and recently (a fe… (read more)

Hello, everytime I try and upload a video on YouTube with firefox, the video gets stuck at 0% processing,

This never happened in my 4 years of youtube and recently (a few weeks ago) this starting happening. I use firefox to stricly upload videos, and use chrome to browse with my other account casually.

Now Im forced to upload using chrome but I want to still use Firefox to upload videos. anybody know why this is happening? I've cleared cache serveral times and it still won't work. I have no adblockers etc.

Asked by Chael Sonnen 3 days ago

Last reply by jonzn4SUSE 2 days ago

Integrating 2 excel calendars

I use to be able to integrate my excel calendar and my wife's. Entries were different colors and changes on my computer showed up on my Ipad. Now I have my calendar but I… (read more)

I use to be able to integrate my excel calendar and my wife's. Entries were different colors and changes on my computer showed up on my Ipad. Now I have my calendar but I can't find hers. Does she need to make a change on her excel as well?

Asked by Larry Shulman 4 months ago

Last reply by jonzn4SUSE 4 months ago

transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (read more)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Asked by tonyschwarz 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago