Showing questions tagged: Show all questions

XULRunner Error after Update

I am getting the following error after updating my Firefox installation: XULRunner This profile was last used with a newer version of this application. Please create a ne… (read more)

I am getting the following error after updating my Firefox installation: XULRunner This profile was last used with a newer version of this application. Please create a new profile.

I have tried creating a new profile and deleting the old ones, restarting Firefox, and even uninstalling Firefox and reinstalling it. The error still persists.

How can I get the error to quit popping up every time I open Firefox?

Asked by FirefoxUser2201 6 days ago

Outlook online not working

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years … (read more)

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years ago and issue self-resolved, so unsure what resolution was then.

Asked by jlillis 1 week ago

Last reply by jlillis 6 days ago

Firefox 128 (windows 10 pro) just did something strange, it suddenly needed me to close it in task manager, changed languages when restarted

At first, youtube had a glitch while I was watching a video, all the suggestions were from the same account on the right, and the rest of the screen was greyed out. Then … (read more)

At first, youtube had a glitch while I was watching a video, all the suggestions were from the same account on the right, and the rest of the screen was greyed out. Then it came back but the video played with a lot of skipping (I have 1gbps FTTH fibre, so that should not happen) and then it started to eat up a whole lot of memory with one firefox process being at 3gb of ram. I closed Firefox in Task Manager and then after waiting a bit for the system to stabilize, when it finally did, I restarted Firefox and it now was in French (Canadian), I am Canadian so I guess me adding the language to firefox for when I am typing in french is why it was there, but my default language was US English. The Restore session window was in French (CA) and I had to change it in the options.

Don't know what happened here exactly, but I thought I should report it, since I have telemetry turned off. It's working fine again, so maybe I could just blame windows, when I boot in Ubuntu 22.04 there's never a hiccup.

Asked by Martin 6 days ago

Unable to access webpages via Firefox

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice g… (read more)

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice given to someone who had the same problem. Switching to "No proxy" as suggested did not correct the problem. The advice was from zeroknight and is pasted below: zeroknight 12/1/23, 1:28 AM more options The browser settings are in the menu that looks like three horizontal bars (≡). From there, go into Connection Settings and change "Use system proxy settings" to "No proxy".

Refreshing Firefox did not correct the problem

Asked by Caroline Grossmann 1 week ago

Last reply by Caroline Grossmann 6 days ago

As of yesterday my PDF files did not show up on the court portal as a complete document and one of my printers will not print.

I am a lawyer in New York. I file with NYSCEF which is the electronic court filing portal. As of yesterday my PDF files would not show up on the portal as a complete doc… (read more)

I am a lawyer in New York. I file with NYSCEF which is the electronic court filing portal. As of yesterday my PDF files would not show up on the portal as a complete document. I never had this problem before. Many documents were missing pages or parts of pages when I tried to access them. I then used Chrome and all the documents loaded properly. In addition the print function with a Brother MFC L2700DW printer will not work and an error notification appears on my computer screen. The print function with my Brother MFC 9340 CDW works fine. The NYSCEF documents all load properly with Chrome and the printers work with Chrome. How do I get back to the prior version of Firefox? Or how can this issue be resolved. I like the feel of Firefox better than Chrome but will have to discontinue using Firefox if the issues cannot be resolved. Tom Curtis

Asked by Aspen 6 days ago

Account disconnected problem. Cannot reconnect??

I've lost all my bookmarks and can no longer log in. I have (top right) my circled icon now has an orange triangle. The message says "Account disconnected [my email addre… (read more)

I've lost all my bookmarks and can no longer log in. I have (top right) my circled icon now has an orange triangle. The message says "Account disconnected [my email address]. But nothing I try will let me reconnect my account!. Help please.

Many thanks in advance to all help received :)

Asked by Noel Brettoner 6 days ago

FULL SCREEN MODE TURNS BLUE WHEN

You try to use it in that mode. I play a game where i need to use full screen mode It just started doing that. It doesn't matter what the view ratio is. 50 still turns b… (read more)

You try to use it in that mode. I play a game where i need to use full screen mode It just started doing that. It doesn't matter what the view ratio is. 50 still turns blue. that first photo is after i return to regular mode. I have to reload the entire page. the second is full screen. I hope you can fix it.

Thanks Donna Clarke

Asked by Donna 5 days ago

Firefox won't connect to Nine News

Please fix this problem Firefox won't connect to Nine News but Edge will. I am using windows 10 and Norton 360 , the error message is :- An error occurred during a … (read more)

Please fix this problem Firefox won't connect to Nine News but Edge will. I am using windows 10 and Norton 360 , the error message is :- An error occurred during a connection to t.e.nine.com.au PR_END_OF_FILE_ERROR Error code PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the receiver could not be verified. Please contact the website owners to inform them of this problem. I have sent this email to Nine with no reply .If you can't fix this problem I will have to make EDGE my browser, but I would prefer to stay with you.

Regards Ken

Asked by toaka_2 5 days ago