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Failure to Sync after MFA and Verification

Recently I had un/reinstalled my firefox via snap and apt from linux. I'm signed into my account yet locally I'm not getting data to sync across devices. Any idea? … (read more)

Recently I had un/reinstalled my firefox via snap and apt from linux. I'm signed into my account yet locally I'm not getting data to sync across devices. Any idea?

Solved Archived 4 200

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... I… (read more)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Solved Archived 6 200

Synchronisation blocked between two desktops

I have two notebooks with Firefox (NB1 and NB2). NB2 rebooted and Firefox restarted losing all open tabs; now I would like to bring the tabs from NB1 to NB2; both have sy… (read more)

I have two notebooks with Firefox (NB1 and NB2). NB2 rebooted and Firefox restarted losing all open tabs; now I would like to bring the tabs from NB1 to NB2; both have synchronisation enabled, but when I go to ‘Settings, synchronisation’ on NB2 it says ‘Synchronising in progress’ and nothing happens. I've also tried going to NB1 and sending a tab to NB2; I select NB2 and nothing happens.

Solved Archived 2 180

Retrieve my password

I am sorry that my letter has caused you trouble but I have to ask you for help to solve the problem I was facing. I forget to save my account Password when I uninstalle… (read more)

I am sorry that my letter has caused you trouble but I have to ask you for help to solve the problem I was facing. I forget to save my account Password when I uninstalled the Firefox browser and I didn’t log in to my account at the time.But I’m in hurry and need it too.Can you help me get it back?Thank yo very much! And the website is pog.org

Locked Archived 1 170

syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (read more)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Solved Archived 2 160

After I refresh Firefox, will the sync restore extensions etc?

Hello, I use Firefox on two desktop computers and one mobile device. Firefox is being slow on one desktop, so I want to "refresh" it. The [page] says that extensions and … (read more)

Hello, I use Firefox on two desktop computers and one mobile device. Firefox is being slow on one desktop, so I want to "refresh" it. The [page] says that extensions and search engines will be removed... but will they be restored by Firefox Sync from the other desktop computer? Or will sync also remove extensions on the other computer? Thanks

Solved Archived 2 160

Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (read more)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Solved Archived 4 159

Moving from Google Chrome to Firefox with same Tabs and Bookmarks on each PC

I have been using Google Chrome for years having set it up to open the same 8 Tabs and several bookmarks. What I liked about it was that no matter what PC I went to once… (read more)

I have been using Google Chrome for years having set it up to open the same 8 Tabs and several bookmarks. What I liked about it was that no matter what PC I went to once I logged into Chrome I was given the same confiuration across several PCs including Linux which I am gradually moving to. However to date I just cannot get my other PC's whether Linux or Windows to do the same. What I want to know is that can I open Firefox on any other PC, login and and get the same configurantion automatically? .

Solved 3 148

Synchronize Enhanced Tracking Protection Exceptions

I went through my laptop and turned off enhanced tracking protection for a variety of financial, work, etc. websites. I was disappointed that this did not sync with my ot… (read more)

I went through my laptop and turned off enhanced tracking protection for a variety of financial, work, etc. websites.

I was disappointed that this did not sync with my other computers.

Here's hoping Firefox developers will incorporate ETP exceptions into account sync.

Solved Archived 1 140

syncro

I have two accounts, Personal and work. Trouble is that when I swithc an account from for work to personal or veceversa, it merges all. How can I set-up firefox to have … (read more)

I have two accounts, Personal and work. Trouble is that when I swithc an account from for work to personal or veceversa, it merges all. How can I set-up firefox to have copletely separate acccounts, even on same computer and I would like to change the acccount? . Many thannks

Locked Archived 1 90

Bookmarks dissappeared, library shows no saved bookmarks, I want to import from my IOS

My Firefox has lost its bookmarks and I dont know why. I tried following the steps for restoring them, but choosing "restore" in bookmarks library just shows "choose file… (read more)

My Firefox has lost its bookmarks and I dont know why. I tried following the steps for restoring them, but choosing "restore" in bookmarks library just shows "choose file" and then nothing happens. When I check my phones firefox, they are still there so I was wondering if I can import from there, or if anyone knows a fix? My computer is a Macbook 2017, phone is a iphone 15.

Solved 1 50