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Application error: a client-side exception has occurred (see the browser console for more information).

I receive this Error msg trying to access Settings option in the AJC epaper section https://editions.ajc.com/shortcode/AJC412/edition/f117d96a-c78b-4df3-4b6a-0e587f6cfd22… (read more)

I receive this Error msg trying to access Settings option in the AJC epaper section https://editions.ajc.com/shortcode/AJC412/edition/f117d96a-c78b-4df3-4b6a-0e587f6cfd22 on a Firefox Browser:

Application error: a client-side exception has occurred (see the browser console for more information).

Solved 1 367

Failed URL

I tried to login to k9data.org. This is a re-write of a product I've used for years. So far as I can tell, others are now using the new version. When I login the screen c… (read more)

I tried to login to k9data.org. This is a re-write of a product I've used for years. So far as I can tell, others are now using the new version. When I login the screen clears and shows entry into a url called ff.newtabsearch.net. It claims to be a new addon for Firefox. However, following the instruction, I get in a loop and there is no indication that any addon was installed.

Solved Archived 2 364

Video Reels playback

When I watch videos (reels) on Facebook, and sometimes on YouTube, I share a video either to messenger or my page, the whole string of videos I have already watched goes … (read more)

When I watch videos (reels) on Facebook, and sometimes on YouTube, I share a video either to messenger or my page, the whole string of videos I have already watched goes back to the beginning of the string everytime. Only Firefox does this. I have 3 other browsers that work fine, but I prefer Firefox of course.

I'd appreciate a fix for this, Thanks

Solved 2 325

Site won't open properly

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't… (read more)

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

Locked 3 320

Amazon pages don't load on Firefox 146.0.1 (64 bit). I cleared the cache but still have the problem. Please advise.

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox a… (read more)

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

Solved 3 305

Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doing… (read more)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Solved Archived 4 285

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Solved 30 285

Firefox refuses till show Facebook.com

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything … (read more)

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything shows as normal. Can't see any setting on the Firefox settings page that controls this.

Solved Archived 9 249

Not able to access my emails in Yahoo Mail

I am not able to access my emails in Yahoo Mail. Can't even send emails. Tried accessing Yahoo Mail using Chrome and did not encounter any accessibility problems. … (read more)

I am not able to access my emails in Yahoo Mail. Can't even send emails. Tried accessing Yahoo Mail using Chrome and did not encounter any accessibility problems.

Solved Archived 1 246

Can't login to sites that use microsoft azure for authentication

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.a… (read more)

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.athletico.com which goes to https://myathleticob2cprd.b2clogin.com

All of them return a page that just says "Bad Request" after I enter my credentials and proceed.

I normally use AdBlockPlus and NoScript but I have both of those disabled.

I can login through chromium browsers.

Are others able to use those sites? Any suggestions?

Solved Archived 2 240

Can't scroll some webpages (no scrolll bar). can scroll others

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page… (read more)

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page, and the arrow keys don't work. On other pages, there's no problem. but I simply can't scroll thes pages. What's going on here?

Solved Archived 2 230

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Solved Archived 1 211

Cannot sign in to Vanguard Mutual Funds after 20 years. Can sign in using EDGE. I have the latest version of Firefox I have some Ghostery stuff.

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Wi… (read more)

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Windows 11.

Anyone encounter the same problem?

Solved Archived 3 202

Web page doesn't load

Until last week I could access crosswords on the Australians Mind Games site. I could open the selected puzzle and be prompted to open with Firefox or Adobe and then be a… (read more)

Until last week I could access crosswords on the Australians Mind Games site. I could open the selected puzzle and be prompted to open with Firefox or Adobe and then be able to print. Now, when I click on the selected puzzle nothing loads. I've cleared recent history, looked at permissions, turned off privacy settings in Duckduckgo and nothing seems to work. I have resorted to using Edge (which I hate) to print the crosswords. Has anyone got a solution?

Solved Archived 2 175

Firefox

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is ind… (read more)

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is indeed up to date. Have I been hacked or what?! Thanks. Geoff

Solved Archived 1 164