Showing questions tagged: Show all questions
  • Solved
  • Archived

Pages I use every day no longer loading today. Was there an update in the last 24 hours?

On Thursday the pages I have used every day for years worked fine. Today pages like Ancestry.com, familysearch.org, facebook, twitter. None are loading. Was there an upd… (read more)

On Thursday the pages I have used every day for years worked fine. Today pages like Ancestry.com, familysearch.org, facebook, twitter. None are loading. Was there an update that happened since Thursday? How can I go back to the previous version that worked perfectly? I did check and my system says I'm using the most current version Win10 computer (2 years old if it matters).

Asked by llawson3967 11 months ago

Answered by cor-el 11 months ago

  • Locked
  • Archived

I dont know how many times i have to say this i am not knowleaged in this type of stuff

I need detail instructions please on how to recover my deleted passwords with the loginsbackupsjson the key4 and loginsjson if you are not going to respond with detail i… (read more)

I need detail instructions please on how to recover my deleted passwords with the loginsbackupsjson the key4 and loginsjson

if you are not going to respond with detail instruction then do not respond at all


I need step by step instruction on what i do

please for 1 moment realize your not talking to a fellow expert or an intermediate competant person in this field

you are talking to a 100% novice i need detail instruction

for example

step 1 open profile folder step 2 right click blank step3 create new file step 4

this is what i need i need detail instruction and i dont understand why i have to repeat my self mutliple times

Asked by Faerie Caster 6 months ago

Last reply by James 6 months ago

  • Solved
  • Archived

PiP Pause/Play Bug

When enabling the PiP player window for say a YouTube video from the YouTube website - pressing the 'pause' button on the PiP player window followed by doing any forms of… (read more)

When enabling the PiP player window for say a YouTube video from the YouTube website - pressing the 'pause' button on the PiP player window followed by doing any forms of multitasking like opening another window, or opening another program/app or file etc, and then a few seconds later pressing the 'play' button on the PiP player window - it doesn't actually play the video.

You can click the 'play' button over and over and over again but the video in the PiP player window will not play. In order to get the video to play again you have to exit the PiP player window by clicking 'back to tab' and then clicking the 'PiP' icon again.

Using Firefox version 115.0.2

Anyone else experiencing this?

Asked by TheThingKing 12 months ago

Answered by TheThingKing 11 months ago

  • Solved
  • Archived

115.4.0esr on 2.9 GHz Intel Core i5 macos 10.14.6 youtube behaves not as intended, overheating while some video is played

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and … (read more)

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and picture cant depict flickering; it starts immediately after video is started and stops after 3-4 sec after video is paused, like there is some background activity behind youtube foreground. I understand my comp is weak (Intel Iris Graphics 550 1536 MB 8 GB, 2133 MHz LPDDR3), but not that much, please help

Asked by Smert Horrific 8 months ago

Answered by Smert Horrific 8 months ago

  • Locked
  • Archived

Mis;leadinbg Message when Local Mail Folder is Missing

continue in /questions/1427133 thread. I was trying to save a mail message into a Local Folder, and Firefox produced the following pop-up message: Error - bsn on Loc… (read more)

continue in /questions/1427133 thread.

I was trying to save a mail message into a Local Folder, and Firefox produced the following pop-up message:


Error - bsn on Local Folders There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again.


I assumed that my C-drive was full, so I deleted a large file. The same message appeared. Then,after I realized that I could save messages into other Local Folders, I looked in the Local Folders directory. I saw that there was a file bsn.msf, but the bsn file was missing. I am restoring it from a backup from nine days ago. The pop-up message is clearly wrong/misleading. I am running 118.0.1 on Windows 10 Professional 22H2 64-bit. I see that I need to upgrade to 118.0.2, which I will do as soon as I finish entering this bug report.

Asked by bsfinkel 9 months ago

Last reply by bsfinkel 9 months ago

  • Solved
  • Archived

firefox crash

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image… (read more)

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

Asked by Fabio 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox 106 Menu Bar File/View drop-down menus

Hello. Since upgrading to version 106, I believe, I see annoying indentation in File and View drop-down menus. Is this a known problem or am I the only one with this pro… (read more)

Hello.

Since upgrading to version 106, I believe, I see annoying indentation in File and View drop-down menus. Is this a known problem or am I the only one with this problem? If there's a solution using userChrome please instruct me.

Thank you.

Firefox 106.0.2 Windows 10 19045.2193

Asked by qp 1 year ago

Answered by cor-el 1 year ago

  • Locked
  • Archived

I Keep Getting an Error Message

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem starte… (read more)

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem started. I have added some sites to the Exceptions list but even then they don't work properly. I have tried refreshing Firefox and changed the profile and they both didn't fix the problem. I am sadly not knowledgeable enough to make sense of the Web Developer Tools. The attached image is what my YouTube page looks like after add the site to the Exceptions list.

Asked by Jason Worlock 7 months ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

After updating from version 112 to 113 - performance has dropped dramatically.

After updating from version 112 to 113 - performance has dropped dramatically. In the beginning the performance after the update was faster than before. But as of tonig… (read more)

After updating from version 112 to 113 - performance has dropped dramatically.

In the beginning the performance after the update was faster than before. But as of tonight and today it's much worse than it was before the update.

I noticed that the browser started using more CPU than usual. Ryzen 7 5800X3D.

Cleaned cache already two times - didn't help. Tried Safe Mode - didn't help.

Asked by ONEEX 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

I can’t access Firefox

Hi! So, I don’t really know what I did but I tried opening Firefox and it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.. I tried reinstal… (read more)

Hi! So, I don’t really know what I did but I tried opening Firefox and it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.. I tried reinstalling it and it shows the same error. How do I fix this?

Asked by Pete the Miata! 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Firefox randomly breaks it's own comaptibility.ini file

So, I've had this problem since last 3 months. I'm using Firefox with auto-update turned on. Right now my version is 110.0. Every now and then Firefox stops to load any… (read more)

So, I've had this problem since last 3 months. I'm using Firefox with auto-update turned on. Right now my version is 110.0.

Every now and then Firefox stops to load any websites and after closing it and opening it again it won't open correctly saying that my profile was created using newer version of Firefox and I need to create new one. At some point I was on default-release-9 until I asked about it on Reddit and got a reply guiding me to check compatibility.ini in my profile directory and fair enough, when this happens, compatibility.ini indicates Firefox version 119 so Firefox is right thinking that values don't match.

But the definitive question is how do I stop Firefox from messing around with that file? I'm honestly tired of manually editing it every time Firefox stops working. I know that website loading problems can stem from my excessive uptimes but this is an issue I can work around by restarting Firefox from time to time.

Asked by Katie 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Firefox will not load any pages after refresh and completely reinstalling

I have been using Firefox for years with no problem on a 64 bit Windows 7 machine, i7 processor, 32 gigs of ram. Firefox is version 103 64 bit. I have Kaspersky Internet… (read more)

I have been using Firefox for years with no problem on a 64 bit Windows 7 machine, i7 processor, 32 gigs of ram. Firefox is version 103 64 bit. I have Kaspersky Internet Security and Malwarebytes installed and have been using them with Firefox for years.

A few days ago Firefox just stopped loading any pages. If I go to a secure site (https) I get "secure connection failed". If I go to a non-secure site (http) I get "The connection was reset". Microsoft Edge and Google Chrome work on this machine with no problem. Oddly enough Mozilla Thunderbird also stopped working today. Only Mozilla products seem to be having problems.

Firefox works fine on other Windows 7 computers in my household.

I tried clearing the cache. I tried disabling extensions. I tried running it in Troubleshoot mode. I tried the "Refresh Firefox" option. I tried completely uninstalling and reinstalling Firefox.

None of these worked. Even a clean virgin install will not load any pages. It seems to be something specific to this machine that's preventing Firefox from working. What can I do to get Firefox working again?

Asked by mailalan 1 year ago

Answered by mailalan 1 year ago

  • Solved

Firefox Web Notifications are interrupting typing

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I … (read more)

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Asked by DNanton98 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (read more)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox often crashing on exit

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started. I have updated to the latest version 113.0.2 (64 bit)… (read more)

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Asked by shopping29 1 year ago

Answered by shopping29 1 year ago

  • Solved
  • Archived

Cause of crash

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports: bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1… (read more)

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports:

bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1ae42df-becb-495c-ab80-6c7700221130.txt bp-78b65c3e-594c-4559-9b3c-26ec60221130.txt bp-b734e6bc-80fb-4625-b745-b87970221130.txt bp-713358a8-a061-471d-8068-5a17d0221130.txt bp-bd826e9f-ec1b-4be5-b172-d0f590221130.txt bp-8b28f73f-82ee-41b4-92d0-85ab10221130.txt bp-6e7b6a49-c06b-4697-8d28-04f000221130.txt bp-485583da-9e1d-4afb-9158-7ef670221130.txt bp-f79bc6d3-bfa5-4466-a917-a1a6f0221130.txt bp-7e487525-cccb-4334-836c-617440221130.txt bp-4e6843b6-46a3-4d76-aee0-8a9f50221130.txt bp-14238cdd-97b8-4a88-8f16-180bc0221130.txt bp-082df4ff-e723-4e92-a886-539320221130.txt bp-a3ae7311-d82c-4517-9d8c-c0d190221130.txt bp-fb36e38d-b349-4ca7-b51b-c71fa0221130.txt bp-e1ba115b-b204-4d88-a664-3cbc20221130.txt bp-3b512ba0-3d36-4280-a2f5-9b87b0221130.txt bp-da26c265-f3e7-4a8c-982f-7bf370221130.txt

Asked by jan.prachar 1 year ago

Answered by jan.prachar 1 year ago

  • Solved
  • Archived

Firefox crashes after Pasting text or Paste and go.

Firefox crashes whenever I paste something in search bar. Even if its one word only. It has been like 3 months now and no help. It even crashes in troubleshooting mode. I… (read more)

Firefox crashes whenever I paste something in search bar. Even if its one word only. It has been like 3 months now and no help. It even crashes in troubleshooting mode. I have reinstalled and refreshed, but it helped only for a day.

Thanks in advance.

Asked by Amandeep Singh 1 year ago

Answered by Amandeep Singh 1 year ago