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Load temporary add-on button not displaying popup

I'm trying to load a temporary add-on on my browser, but when I click the button "Load temporary add-on", nothing show up. I tried to look for errors in the console or d… (read more)

I'm trying to load a temporary add-on on my browser, but when I click the button "Load temporary add-on", nothing show up.

I tried to look for errors in the console or debugging tool, but nothing. With snap, I removed with the purge option my Firefox and install it again, but the issue still appears.

Some technical details: Ubuntu 22.04 LTS Firefox version 101.0.1 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Asked by rothan.benjamin 1 year ago

Answered by rothan.benjamin 1 year ago

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How to transfer tabs from desktop to phone

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the… (read more)

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the desktop tabs will not be transferred to the phone again. please guide me

Asked by iraj 1 year ago

Answered by cor-el 1 year ago

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Audio not working on Firefox, works on every other Windows program

Audio was working fine until recently. Now, firefox has no audio playing on any site. Some sites show "PLAYING" in tab, but others like YouTube don't show that notifi… (read more)

Audio was working fine until recently. Now, firefox has no audio playing on any site.

Some sites show "PLAYING" in tab, but others like YouTube don't show that notification. Even with "PLAYING", there is no audio output.

I checked Windows settings and Firefox is set up correct (and the same as it was before it stopped working), see screenshot attached. Otherwise, I restarted Firefox, tried it in troubleshoot mode, and reinstalled Firefox. No changes.

Possible system changes include: Maybe a Firefox update occured and broke the program? I installed the game Civ5 from Steam which required some Windows VS redistributibles installed.

Asked by ahmad.saleh131 1 year ago

Answered by jonzn4SUSE 1 year ago

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Open bookmarks in same tab

Please see https://support.mozilla.org/en-US/questions/1311330 That solution does not work for me. Mac Pro with M1 chip running 12.4 Thanks! … (read more)

Please see https://support.mozilla.org/en-US/questions/1311330 That solution does not work for me. Mac Pro with M1 chip running 12.4 Thanks!

Asked by marksobell 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. … (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Add Honey Extension

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't… (read more)

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

Asked by Walleye87 1 year ago

Answered by cor-el 1 year ago

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Drop down list of email addresses

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10. On many sites, when I click in the email field, a… (read more)

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10.

On many sites, when I click in the email field, a drop down list of email addresses appears from which I can make a selection using the mouse or up/down arrow keys. Some web sites have as few as two email addresses in the drop down list, others have many more. I recall that one site has about fifteen email addresses in the drop down list.

How can I remove a non-applicable email address from the drop down list?

How can I clear the drop down list of all email addresses?

Thanks.

Asked by stevejq 1 year ago

Answered by stevejq 1 year ago

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Crash due to XML parsing error

I'm using 64-bit Linux Mint 20.3 LTS, and the latest version of Firefox from the repositories (101). Suddenly, for no reason I know, my default profile has started crashi… (read more)

I'm using 64-bit Linux Mint 20.3 LTS, and the latest version of Firefox from the repositories (101). Suddenly, for no reason I know, my default profile has started crashing immediately on trying to run Firefox. A small window comes up with the error message

XML Parsing Error: not well-formed Location: chrome://browser/content/browser.xhtml

     <button when-cofnection}"secure-cert-user-overridden"="" <="" pre="">

and then a line of ------^ where the ^ indicates between the t and the i of cofnection

Yes, I emphasise that I HAVE copied the error message carefully, including the mismatched bracket pair and the cofnection rather than (I assume) connection

I've managed to get a working version of Firefox by creating a new profile and using that (as in for posting this request for help), and I do have a recent backup of my bookmarks, but it will be a royal PITA if all my logins and passwords have disappeared. I don't want to go any further than this without some guidance, as all the messages I've found detailing how to fix this seem to make the assumption that I'm running Windows.

Can anybody help, please?

</button>

Asked by brian_m 1 year ago

Answered by cor-el 1 year ago

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may files be deleted from profile 'storage'?

Unable to complete backup of firefox profile because of over-length file names in storage sub-directory. Is is ok to simply delete one or more file names which are old UR… (read more)

Unable to complete backup of firefox profile because of over-length file names in storage sub-directory. Is is ok to simply delete one or more file names which are old URL's and no longer required? Clear History All doesn't clean them out. (Firefox 101.0.1 (64-bit) on WIndows 10) thanks

Asked by mike 1 year ago

Answered by mike 1 year ago

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Websites loading e-x-t-r-e-m-e-l-y slow on version 101.0

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even th… (read more)

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even this support site!)

It has to be something in this release and not my connection, because:

  • My mail client is completely unaffected and is behaving normally.
  • I tried accessing the sites that were loading/displaying slowest using Opera, and they loaded as fast as they had in Firefox previously.
  • Nothing else that uses my internet connection is working any differently than yesterday.

I also cleared the Firefox cache. No improvement.

It's not my add-ons because the only one I have installed is uBlock, which is recommended in various help articles here at the support site.

Nothing in the knowledge base has proven helpful.

Is anyone else having this problem? Is there some tweak I need to make in about:config to fix this? Or is this another case of "wait until the next release", yet again???

Asked by Kymber 1 year ago

Answered by Kymber 1 year ago

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Firefox Multi Account container advanced proxy setting does not work. Connection Timeout/Refused.

Hello Everyone, After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualif… (read more)

Hello Everyone,

After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualified domain name, using the type://host:port syntax, I get "The proxy server is refusing connections" and "The connection has timed out" error messages.

If I setup the proxy via the settings menu the entire browser uses the proxy server address, I am trying to specify a different proxy server for each container.

Asked by fxybrew 1 year ago

Answered by TyDraniu 1 year ago

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Disappearing Scroll in Firefox

In Firefox, my instructor and student grade sheet no longer displays the horizontal scroll bar to bring more data extended off to the right of the page into view. I have … (read more)

In Firefox, my instructor and student grade sheet no longer displays the horizontal scroll bar to bring more data extended off to the right of the page into view. I have an image attached where the scroll bar should be present. This begin in May sometime, and I'm not sure how to fix. I have tried re-installing fresh a few times, and removed any custom settings that might have been in place. Any and all help would be VERY appreciated as one of colleagues is super frustrated and I would love to find out an answer for both him and myself.

Asked by robby7 1 year ago

Answered by Terry 1 year ago

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Terrible font rendering in v101

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible. I already tried disabled performance settings, and turn… (read more)

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible.

I already tried disabled performance settings, and turning off ClearType in Windows (it barely had any effect)

How do we fix this?

Asked by Chad Reitsma 1 year ago

Answered by Chad Reitsma 1 year ago

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As webdeveloper : how can i ask canvas usage before using it ?

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool ! But as web developer : i like to ask this access before try to using it, So… (read more)

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool !

But as web developer : i like to ask this access before try to using it,

Something like :

1. Do you alllow canvas ? 2. Show the browser part 3. Wait for user answer 4. It's OK : download PDF done with canvass 5. It's not OK : shown an error to user.

To avoid such situation (see screencast)

Asked by Shnoulle 1 year ago

Answered by Shnoulle 1 year ago

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how to block about:addons?

I used a siteblocker and i tried blocking about:addons, wouldn't allow it so someone tell me how. im literally trying to prevent myself from removing extension i literall… (read more)

I used a siteblocker and i tried blocking about:addons, wouldn't allow it so someone tell me how. im literally trying to prevent myself from removing extension i literally jumped from one browser to another just to make this shit possible please.

Asked by alifadul99 1 year ago

Answered by cor-el 1 year ago

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Container Tabs - Always open

I am trying to set youtube to always open in Youtube container , when i right click on the logo or name of the container it doesn't do anything , at previous version was… (read more)

I am trying to set youtube to always open in Youtube container , when i right click on the logo or name of the container it doesn't do anything , at previous version was fine , is there any issue with current version ? is there another way to enable youtube to open always in it's own container ?

Asked by Nikolas 1 year ago

Answered by Nikolas 1 year ago

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Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (read more)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Asked by Prince Cooper 1 year ago

Answered by Prince Cooper 1 year ago

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Can't get Firefox to use ported profile files; how to use Synch

I have tried numerous times to copy over the contents of my Firefox default profile folder from a Windows 10 PC to a new Windows 11 PC. I followed all the instructions a… (read more)

I have tried numerous times to copy over the contents of my Firefox default profile folder from a Windows 10 PC to a new Windows 11 PC. I followed all the instructions as far as I know (when either saving or pasting the folder contents, Firefox is off; successfully downloaded and installed Firefox on new PC creating a new default profile which is where I pasted the contents from previous PC's profile, etc.) When Firefox is restarted on the new PC, it is just the same as the new installation -- no bookmarks from the old profile show up, e.g.).

Any ideas for how to get this to work are greatly appreciated. I have a lot of bookmarks and need to be able to access them on new PC. (BTW, this approach worked just fine when I installed a new disk drive on the old PC about 5 years ago and brought all the Firefox profile data over - everything came over as expected. I wouldn't think the fact that this is a Windows 10 to Windows 11 porting has anything to do with it not working -- these are just profile folders.)

Would Synching the two PCs work better? Does Synch just add all the profile and password data on the two PCs together so that each ends up with the total of what was on the two individual PCs and nothing on either is lost? When I looked at Synch on new PC, it was not clear how to get it to point to the old PC - Add a New Device just seemed to point to a phone. Again, any help is much appreciated.

Asked by turnrose 1 year ago

Answered by turnrose 1 year ago