Firefox Community Forum

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black screen. Google maps is working fine on Edge or Google on the same pc.

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress bar appears as normal. I get the same results in Firefox on both my PC and Laptop. I have updated and reinstalled Firefox to the lastest version. I have NOT added any new extensions in the last year.

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

In my Firefox browser, when i try to sign in to Youtube, a window says "there was an issue signing in to Youtube" pops up. None of the troubleshooting articles are helpful for my situation. My Firefox browser is up to the latest update - version 146 on windows 11. Youtube works, but i am prevented from signing in to my account.

I have used Youtube in Firefox before by signing in to my google account, the only thing that has changed was that I went into settings and cleared my browsing history, cache, and cookies. Once those were cleared, Youtube won't sign me in and only shows that error window.

In my Firefox browser settings, I have set Youtube to accept cookies and have disabled adblock for Youtube.

My Youtube account is still accessible using Chrome, but not in Firefox. Youtube WILL sign me in if i use Firefox private browsing. I'd rather not use chrome since Firefox is my primary browser and I'd rather not jump through the extra steps of google sign-in using private browsing.

I do have a Google account with my school institution, but that has never been an issue (expect it won't open google maps for some reason, not the issue here though). My Youtube has always been signed in with my personal Gmail, not my school Gmail. I'm not sure if that's interfering with anything.

To reinstate the main issue: I cleared my browsing data and cookies, now Youtube in Firefox won't sign me in.

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

we use fire fox for all our bookmarks. We are unable to login to our bank of America account, it shows our ID but it will not allow us to enter any password.

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁), the browser instead displays empty space. Websites such as twitter and discord, which use their own artwork for emoji, are unaffected. This has negatively affected my browsing experience.

For illustrative purposes, I will add a series of emoji and include a screenshot of how they are displayed: (😀🙁😡💀). Other characters still display correctly: (β❖♞䷲⎈𐘢𓀺இ). My computer otherwise displays emoji correctly. The issue persists after disabling extensions, and has persisted between computer restarts.

I am using Firefox version 147.0.4 (aarch64) on a Macbook Air running macOS Sequoia 15.5.

Firefox is not allowing me to login to Reddit.com. Nor can I create a new account with Reddit.com with Firefox.

I can login fine with Microsoft Edge. I don't want to use Microsoft Edge.

I can login fine with Chrome. I don't want to use Chrome.

What's Firefox's problems?

moonpupy@outlook.com

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I STILL CANNOT LOG IN!!!!!!!!!! WTF has happend to Firefox after that last "update" what ever it was they changed, made it IMPOSSIBLE for me to log into my BANK. The problem is NOT the bank it's FIREFOX & FIREFOX NEEDS TO FIX THIS CONNECTIVITY PROBLEM SOON IF NOT SOONER!

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login

Evidence: The two attached images provide a clear comparison:

   Image 1 (Firefox 142.0): The CAPTCHA area is completely missing or fails to load, showing only a broken element or empty space.

   Image 2 (Other Browsers / Older Firefox): The CAPTCHA renders correctly and is fully functional, confirming the problem is isolated to the latest Firefox update.

Conclusion: This indicates a specific compatibility bug introduced in Firefox 142.0, rather than a general website or user configuration error.

I am an EX EU employee and have access via a double authenticated procedure to the "EU LOGIN" which gives me access to several internal webpages of my former work organisation. The most important is the access to the HEALTH SERVICE, which actually is blocked since one week-- and now it seems like this-- through your web browser. I am an ancient Mozilla user and supporter. After claiming my help desk in EU that my EU LOGIN is blocked, I got the answer, try to use another browser- and I saw that with another browser it worked. What happened with Mozilla? Do you want me to go to apple-microsoft or what ever?

(english translation of the returning message)

Error: Redirection Error

The requested website is redirecting the request in such a way that it can never be completed.

This problem can sometimes occur if cookies are disabled or rejected.

Youtube has two settings that must be turned on for captions to show and start automatically when watching a video. "Always Show Captions" and "Auto Play Captions" and not be forced to be signed in to YT. Both settings must be checked off/turned on for captions to work and "set" in the cookies, for captions to work when not signed into YT.

Previously, one could sign in to YT, re-select the settings, refresh browser and then sign out and the captions would work when signed out and viewing YT content.

Since your update today, YT's "auto play captions" option is now missing when using Firefox, but not when using chrome, meaning when using Firefox, it can't be selected while using that browser. The result is that persons who choose to use Firefox instead and don't want to be signed in to youtube, not wanting our information followed in a non anonymous manner, can't use firefox to watch YT and still have captions working without having to constantly turn them on for every single video watched (that's where "auto play captions" came in).

Bad, bad move. On both mozilla's part and YT's.

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes it go away, leaving me with just the blank area of the screen. Videos from youtube, movie trailers, etc play fine - it's just videos from a few sites (such as BBC) that yield nothing. I have autoplay videos disabled by default, but: I'm not trying to have the website autoplay; The setting doesn't affect other websites; and there's no way to disable autoplay for the website I'm on (no way I can find, at least).