Firefox Community Forum

I just got a new Mac Powerbook so I'm starting over getting all my old stuff transferred here.

I've been trying to sync my account and every time I ask for the code to be sent to my email address, it is NOT sending the code for me to use to log in!

HELP!

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

• Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
• But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
• The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
• I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

• Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
• Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Hello, Is there any way to redirect firefox browser configuration (password tabs) to a specific location? I have chrome and Edge browser done this way, the configuration saves to the “profile.pb” file. It works great and without any problems,. Is there something similar in FireFox? I can't find it.

Hello everyone, I am experiencing this issue since - I suppose - Firefox Sync existed. My main machine has - like any other machine I own - Firefox always up to date and a set of plugins like No-Script, an ad-blocker, a theme, GUI icon disposition and whatnot. When I install Firefox on a new device or machine and then proceed to sync them, I lost the theme across all my synced devices, ALL of the registered sites I have trained No-Script and the adblocker not to block and my GUI settings. In short every new machine with a fresh install and sync of Firefox will wipe and overwrite to its defaults any synced custom configuration I have. Is there a solution for this?

Thank you.

I tried to reconnect to my firefox, and when I done it I needed to reset my password. After that all my data in the account as been lost - no passwords, and extantions is saved... Please help

Recently my PC has died from the hardware crash. So I've bought another PC and installed Firefox. While other browsers seem to nicely sync bookmarks and history from the previous PC, Firefox didn't do that although I have been logged into my Firefox account on both PCs and I can clearly see the other PC in devices using this account. What is the reason for that?

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

I was forced to do issues with my windows to reinstall, not having the ability to backup anymore due to the errors.

So after reinstalling windows I install firefox, I log in and it doesn't sync. Searching for a solution I found one that stated, if you have a backup of your files restore those into the new firefox profile. I do that and it shows a syncing animation shortly. Nothing happens though.

I start searching for other solutions, there they state just make a new profile via about:profiles and log in. I do so and it works, it starts syncing, but the problem now is it synced what synced in that other profile. So that other profile never really synced as in it did not grab from the cloud but rather it only upped and with that I guess overwrote everything what I had there? None of my later bookmarks are there, I only have what I had as a physical backup now. Why does sync work so? Not my first fight with sync, but I never lost data like this.

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I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

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