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  • Archived

Problem printing after version update

HI, I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alask… (read more)

HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

Asked by Sue 7 months ago

Last reply by Sue 5 months ago

  • Archived

Defaults to PDF instead of system printer. Not what I want.

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to … (read more)

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to ensure system printer is selected. I have checked all system settings and brother printer is the default.

Asked by iancgribble 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Cannot print from Firefox

Hey all, I'm hoping someone can help me. I have found no answers online to date. I cannot print from the Firefox browser. When I click the print button, my printer spit… (read more)

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

Asked by Gary Kelly 11 months ago

Last reply by Martin Connor 7 months ago

Unable to print a Yahoo email via Firefox 146.0.1 via Windows 11

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error: Looks like there’s a problem with this site https://m… (read more)

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error:

Looks like there’s a problem with this site https://mail.yahoo.com/print/message/AAHdMRfbvQcEeFDcuycB940Whp3? appName=NOVATION_APP sent back an error. Error code: 403 Forbidden • Check to make sure you’ve typed the website address correctly.

Just FYI, I can go into the Chrome browser and print without issue.

Asked by atomic_dog 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved
  • Archived

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (read more)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Asked by redmanfamily2 1 year ago

Answered by redmanfamily2 1 year ago

  • Archived

roblox

my laptop wont let me play Roblox on it it says i need to download the app i click that so it does downloads but it say an error on it and it is not the internet connecti… (read more)

my laptop wont let me play Roblox on it it says i need to download the app i click that so it does downloads but it say an error on it and it is not the internet connection. please help i want to play so please write back.

Asked by Nick_MK 11 months ago

Last reply by Eric Robertson 11 months ago

  • Archived

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Asked by Kevin Stonehouse 1 year ago

Last reply by markwarner22 10 months ago

  • Archived

Mozilla apps don't print on Arch Linux laptop, not even to pdf (works on evolution)

I have an Arch Linux installation with Plasma desktop. Software is always kept up-to-date. Sometime recently, Mozilla apps, Firefox nor Thunderbird, will no longer prin… (read more)

I have an Arch Linux installation with Plasma desktop. Software is always kept up-to-date. Sometime recently, Mozilla apps, Firefox nor Thunderbird, will no longer print, neither to pdf nor to network printer. These always worked before. Now, if even "print preview" is invoked, the dialog opens as a blank sub window with only the word "Print" in upper right, and at left center is "Preparing Preview with rotating time delay wheel, which never resolves. All other apps, including other browsers and mail handlers, will print without issue. I've tried the obvious checks with no success. Where could be the problem? Is there a helper app shared by Firefox and Thunderbird that could be the issue? The only potential remedy I have not yet tried is complete removal of both Firefox and Thunderbird, as that would cause re-configuration issues for both. It's necessary to press <ESC> to terminate the print window when it fails to respond. Screenshot attached...

Asked by mozilla387 9 months ago

Last reply by Wayne Mery 7 months ago

  • Solved

Can't print in Firefox 144.0

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderb… (read more)

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

Asked by jstark4020 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Printing option "scale" doesn't work

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all… (read more)

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all the preview doesn't change when trying different scales, I thought that it might have been a preview problem and I've tried to print anyway finding out that also the printed result wasn't correct. I often use this feature and I will be grateful if you are able to help me. Thanks

Asked by Matteo Doati 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

printing totally brokenm since last update

since most recent update ~7/28/25 or so, can't print anything even print to pdf just creates a corrupt pdf file. have to use chrome instead inine printing of pdf borke… (read more)

since most recent update ~7/28/25 or so, can't print anything

even print to pdf just creates a corrupt pdf file. have to use chrome instead

inine printing of pdf borked

even printing to an physicla printer - no output

please fix ASAP

Asked by gabbazoo zoonie 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Downloaded file is deleted when close Web window

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was clos… (read more)

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was closed and the file was there. After closing the window the file is no longer in the folder. Also it is not in the trash.

Asked by Techie99 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Printing

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am un… (read more)

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am unable to find the problem

Asked by duffylinda 4 months ago

Last reply by Amit Mitra 4 months ago

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem.

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest vers… (read more)

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest version Military CF31 MK5 laptop Edition Windows 10 Pro Version 22H2 Installed on ‎5/‎28/‎2023 OS Build 19045.6466 Canon D570 printer Will print with either MS Edge or any pdf reader I tried...busy, cannot continue this It needs looking at

Asked by r.spencer 2 months ago

Last reply by Martin Connor 1 week ago