Firefox Community Forum

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox and it continues to just open with no protection at all. what am i missing, whenever i use firefox it still has google listed as search engine

It has been some time since I've used my Mozilla browser and cannot recall what I would have set my master password as. I have tried every password I would have used to no avail. I tried the account recovery with my gmail.com email, but the error message that I keep reaching says that I need the account I would've signed up with? If I enter a completely not related email, I get the proper message that there is no account associated. Being how long it has been, it's not a serious issue to even have access to old credentials, I definitely just want to access my account.

Thank you!

Hello, After forgetting my Mozilla Firefox password,i uninstalled and reinstalled Firefox,but now, whenever i open Zimbra.free.fr ,for example,i get the following message from Firefox; please enter your master password. i enter it,but it does'nt recognize it. What can i do ? Bernard Ps: si vous parlez en francais c'est mieux pour moi...

It's been eons since I set the FireFox primary password and do not use the feature. Plus I have no idea what the password was that I set. I keep getting pop ups to input the password on various sites. The only way I see to stop this is to turn off 'Use the Primary Password' setting. This is not possible since I do not have my password. How do I reset the password and edit this option and contents?

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices?

The reason that I ask this is that I am a decrepit and ignorant old bugger in his 8th decade that has been using Firefox for nearly 25 years. Consequently I have a lot of passwords stored in Firefox's password manager that I REALLY do not want to lose.

Unfortunately, on my main desktop machine, becoming more paranoid after a suspected identity theft attack, I decide to change the Master Password (recently re-named to Primary Password) to something longer and harder to guess or break.

Unfortunately I have forgotten what I changed it to ! (I can remember the first 15 characters but then not the ending sequence...)

However, I discovered that on an old laptop (that had not been connected to the internet for a long time - and I've disconnected it from the local Wi-Fi now) that my old password still worked and I could still see many of the old passwords (since it had not been synchronised).

I am worried that if I try and restore my passwords by now connecting to the internet and synchronising, I will then be locked out of this remaining treasury of my passwords if Firefox synchronisation then disastrously changes the old password (that I still remember) to the new password that I have forgotten - hence my question...

PS: I still have a paper record of something called an "Account Recovery Key" consisting of 8 groups of 4 alphanumeric characters (each group only contains capital letters and numerals - although one 4 character group does not contain any numerals at all, but all groups have at least one capital letter). Could I use this to recover the misremembered new password?

PPS: Don't you think it is always a bad idea to include both zeroes and letter Oh for Oscars in this account recovery key as capital letters rather than lower case letters, since they look so similar?

ie z00 or zoo is less prone to confusion that Z00 or ZOO

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

I do not have a password to use Firefox, and of course Amazon.com does not require a password unless I sign into my account. However, whenever I go to Amazon, a popup asks me for a password, saying that the request comes from Firefox. If I dismiss the popup, I can continue undisturbed with Amazon. I do not find this behavior with other Web sites, so I'm skeptical it's an overall Firefox setting or anything to do with my devices. Not that I can think of my mouse and backup drive as caring about security. Any thoughts?

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened.

My bookmarks got screwed up and I deleted Firefox and created a New password and I can't access my bookmarks. How can I get them back ? I have Android phone please help 😟

I went to view a password and a dialog box pop up saying that I need to sign in to my Windows Login Credentials which apparently I do not know as it will not let me in. Tried my Microsoft office and also locked out. Will let me change my master Mozilla Log In and auto fill but can not view. How can I disable this