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MY MOZILLA/FIREFOX ACCOUNT

Hi, To who it may concern, a big thank you. I am a longtime Linux Firefox user. I had a secondary password, but somehow it has been deleted. I have changed my primary pas… (read more)

Hi, To who it may concern, a big thank you. I am a longtime Linux Firefox user. I had a secondary password, but somehow it has been deleted. I have changed my primary password and I have full access to Gmail, Youtube and other Google pages. My email address has always been the same for many years. It is recognised by Firefox when I type "My account on Firefox" though I am not allowed to enter another secondary email address.

I am almost 80 and not very computer literate.Kind regards,

Patrick Van Niekerk.

Asked by Patrick Van Niekerk 4 months ago

Last reply by cor-el 4 months ago

password recovery from old drive that died

hi, my drive died 4days ago and i'm just now back online, i was sure that i had registered (signed on) with Firefox. Turns out i have NOT done that... MYBAD, fersure, … (read more)

hi, my drive died 4days ago and i'm just now back online, i was sure that i had registered (signed on) with Firefox. Turns out i have NOT done that... MYBAD, fersure, i am hoping against all odds that you can help me recover all my old passwords which i have stored on the Fire Fox app that i was using, quite happily, with the old drive, i still have some, a handful of those addresses and passwords on file, but not near enough to get back to where i was online b4 the old drive kacked, i was hoping that if i gave you the addies and passwords, you could somehow find that Firefox i had downloaded? I gotta say that i feel SO stupid asking this, but trust me...LESSON WELL LEARNED!!! if you can help me that would be AWESOMELY MASSIVELY GOOD!!!! THANK YOU for your time Malcolm Wright

Asked by MWright5393686 3 months ago

Last reply by MWright5393686 3 months ago

Unable to access webpages via Firefox

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice g… (read more)

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice given to someone who had the same problem. Switching to "No proxy" as suggested did not correct the problem. The advice was from zeroknight and is pasted below: zeroknight 12/1/23, 1:28 AM more options The browser settings are in the menu that looks like three horizontal bars (≡). From there, go into Connection Settings and change "Use system proxy settings" to "No proxy".

Refreshing Firefox did not correct the problem

Asked by Caroline Grossmann 3 months ago

Last reply by Caroline Grossmann 3 months ago

  • Archived

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 6 months ago

Last reply by zeroknight 6 months ago

error msg: The page isn’t redirecting properly

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge. "The page isn’t redirecting properly" Also on NBCwashingt… (read more)

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge.

"The page isn’t redirecting properly"

Also on NBCwashington.com/weather the video doesn't play on Firefox but does on Microsoft Edge. I contacted NBC Washington local station and they can find no problem on their web page.

Asked by karenchang27 4 months ago

Last reply by cor-el 4 months ago

Amazon Secure Connection Failed

I can't connect to Amazon.com. I keep getting the following error message: Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF… (read more)

I can't connect to Amazon.com. I keep getting the following error message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

I think this is a problem with Firefox. Any suggestions or should I switch to a new web browser?

I appreciate any suggestions.

Asked by Mark Modak-Truran 4 months ago

Last reply by cor-el 4 months ago

YouTube videos not playing in Linux

Firefox has long been my browser of choice on all platforms. I am switching from Windows to Linux and have recently found problems playing some videos on the Linux versio… (read more)

Firefox has long been my browser of choice on all platforms. I am switching from Windows to Linux and have recently found problems playing some videos on the Linux version of Foxfire. I don’t know if it’s a matter of having the right codec or something else. The videos play with Chromium on Linux and with Firefox on my Android smartphone. My Linux laptop is running version 128.0 of Firefox for Ubuntu version 24.0.0. Here are two offending links. https://www.youtube.com/watch?v=WkZuGil6U4w https://www.youtube.com/watch?v=HxVcDPtDnjM

Asked by rknoblock 4 months ago

Last reply by cor-el 4 months ago

Unexplained Repeated Firefox Crash Reporter Popups

I have Firefox currently installed on my Windows 10 computer as a backup browser. Normally I don't run it and it isn't the default browser. However, for the past couple… (read more)

I have Firefox currently installed on my Windows 10 computer as a backup browser. Normally I don't run it and it isn't the default browser. However, for the past couple of days the Firefox Crash Reporter keeps popping up when I don't even have Firefox running. I can't see anything running in the Task Manager that looks as if it might be related to Firefox. Why on earth does this keep happening?

Asked by Michael Fields 4 months ago

Last reply by Paul 4 months ago

Installing components

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really … (read more)

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

Asked by jcraig9502 4 months ago

Last reply by cor-el 4 months ago