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how to use a pdf icon for firefox pdf documents instead of the firefox browser icon

On one PC, pdf files [Type of file : Firefox PDF Document (.pdf)] display with a PDF icon but on a second PC, pdf files [Type of file: PDF File (.pdf)] display with a F… (read more)

On one PC, pdf files [Type of file : Firefox PDF Document (.pdf)] display with a PDF icon but on a second PC, pdf files [Type of file: PDF File (.pdf)] display with a Firefox icon.

What changes are needed to have pdf files display with a PDF icon on the second PC?

Asked by fire 5 months ago

Last reply by fire 5 months ago

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Couldn't sign in Google account due to forgotten password and old phone is lost

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location ar… (read more)

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location are same i am still on same location with same phone number but without phone. So please verify my account and give me access to create new password By analyzing my phone number by which that account made . I repeat that this gmail account is a way to convey my appeal to you . Gmail which I Wana recover is made by same number of this account . And i have that number. So please help me I highly request you sir please 🙏

Asked by sachin Gupta 1 year ago

Last reply by jonzn4SUSE 1 year ago

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My fcitx5 can't work in Firefox Nightly 144 in Wayland or XWayland

It works in Chromium 139 , Firefox ESR 128 , and latest WPS Office. HOW IF A CHINESE USER CANNOT TYPE CHINESE IN LATEST NIGHTLY (Debian forky/sid ,Linux kernel 6.16-rc7-a… (read more)

It works in Chromium 139 , Firefox ESR 128 , and latest WPS Office. HOW IF A CHINESE USER CANNOT TYPE CHINESE IN LATEST NIGHTLY (Debian forky/sid ,Linux kernel 6.16-rc7-amd64)

Asked by aeoe3472023_86_n 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Solved
  • Archived

I am being asked for my PIN to Firefox and I don't know what that is

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft … (read more)

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

Asked by GM K 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Archived

Potential security issue

Did Not Connect: Potential Security Issue Firefox detected an issue and did not continue to mmlsay.assam.gov.in. The website is either misconfigured or your computer cloc… (read more)

Did Not Connect: Potential Security Issue

Firefox detected an issue and did not continue to mmlsay.assam.gov.in. The website is either misconfigured or your computer clock is set to the wrong time.

It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely.

What can you do about it?

mmlsay.assam.gov.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Asked by pwdmechdivisiondiphu 8 months ago

Last reply by jonzn4SUSE 8 months ago

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Local Storage Issues with Firefox Portable on Windows 11

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after c… (read more)

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after closing the application, even after clearing the cache in my code, the data persists when I open the application the next time. This behaviour is observed under windows10 but is common under windows11.

I suspect that this issue may be related to:

  • Interactions between Firefox Portable's cache management and Windows 11's system-level caching
  • Specific behavior of the ESR 102.1.0 version on Windows 11

I would appreciate it if you could investigate this issue and provide any insights or solutions.

Asked by rahma.oueslati 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox will not route audio to the 3.5 mm jack on my desktop (Lenovo ThinkCentre M720e SFF).

This issue came up in early April 2025. Programs other than Firefox (e.g. Edge, Media Player) behave normally: when playing sound, if nothing is plugged into the 3.5 mm j… (read more)

This issue came up in early April 2025.

Programs other than Firefox (e.g. Edge, Media Player) behave normally: when playing sound, if nothing is plugged into the 3.5 mm jack, the sound comes from the desktop's external speakers; and when an audio device (speakers or headphones) is plugged into the 3.5 mm jack, the sound instead comes from that device.

Where as Firefox will play using the internal speakers as expected, but when a device is plugged into the 3.5 mm jack, no sound signal goes to that device.

It seems then that the hardware is okay, and the problem must lie within Firefox, or within a Windows setting that is very specific to Firefox.

The sudden onset earlier this month may point to either a Firefox update, or (less likely) a Windows update.

Asked by steve pope 10 months ago

Last reply by jonzn4SUSE 10 months ago

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My C hard drive is full. How can I get Firefox to run from the D drive?

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Re… (read more)

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Registry? I'm using (for as long as I can) Win 10 on a Dell desktop. Latest version of Firefox is installed.

Thanks for any assistance.

Asked by denaf1 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Solved

Easy Screenshot stopped working properly

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then th… (read more)

I have been using Easy Screenshot for years. Today I tried taking a screenshot and it opened a huge copy of the rectangular image I wanted to save in a new tab. Then there was no visible way to save the image. I used to get the option to save the image file in the same tab as the image I wanted to save. Took a screenshot and saved in Paint to show the contents of the Firefox window that image is huge and should have been 4 inches wide at most. Also the lack of how to save the image.

I'm wondering if this a because of the latest update. Firefox 147.0.1 X64 desktop WIN10 22h2 with ESU

When I tried reporting the problem on the add-on page the website it tried to connect to was not working so asking here for help.

https://mozilla.com.cn/addon/325-easyscreenshot/

Asked by SueWitch 1 month ago

Answered by jonzn4SUSE 1 month ago

Website doesn't show its icon

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either). Using the latest FF, Edge will show an icon. Is there a way to refresh FF and … (read more)

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either).

Using the latest FF, Edge will show an icon. Is there a way to refresh FF and make it refetch the correct icon?

Thanks

Photo of the icon I do get.

Asked by tanin 2 months ago

Last reply by tanin 2 months ago

  • Archived

seach not using AI

Hello: FF 140.b9 64b w11p. Are there ANY search engines (not nec browsers, just want to do a search in the address bar or search field) that do NOT go to an AI site to s… (read more)

Hello: FF 140.b9 64b w11p. Are there ANY search engines (not nec browsers, just want to do a search in the address bar or search field) that do NOT go to an AI site to search? I want to minimize my use of AI technology, which uses extremely environmentally costly data farms. Thank you.

Asked by linusr 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Solved

Directv will not allow using Firefox to access

I have spent hours with Tech department and digital assistand department at Directv. Today they are telling me as long as I use Firefox I will be unable to access my acco… (read more)

I have spent hours with Tech department and digital assistand department at Directv. Today they are telling me as long as I use Firefox I will be unable to access my account. I have paid to have my computer checked out and was told that it was updated and the system was working fine. How to I get Directv to recognize my system?

Asked by darpatsch507 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved
  • Archived

Firefox not working - Secure Connection Failed

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed t… (read more)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Asked by ericbates 9 months ago

Answered by jonzn4SUSE 9 months ago

  • Archived

Add-On for Avast antiTrack Protection will not add in Firefox, Why?

Current response is as follows:- Oops! We can’t find that page If you’ve followed a link from another site for an extension or theme, that item is no longer available. Th… (read more)

Current response is as follows:-

Oops! We can’t find that page

If you’ve followed a link from another site for an extension or theme, that item is no longer available. This could be because:

   The developer removed it. Developers commonly do this because they no longer support the extension or theme, or have replaced it.
   Mozilla removed it. This can happen when issues are found during the review of the extension or theme, or the extension or theme has been abusing the terms and conditions for addons.mozilla.org. The developer has the opportunity to resolve the issues and make the add-on available again.

Try visiting the page later, as the theme or extension may become available again. Alternatively, you may be able to find what you’re looking for in one of the available extensions or themes, or by asking for help on our community forums.

Asked by lilly3 6 months ago

Last reply by Paul 6 months ago

Bitwarden behavior change

I recently got a new machine and loaded it with Linux Mint 21.3 - Cinnamon, FF 142.0 and Bitwarden Version: 2025.8.2 along with the usual cadre of extensions that I use o… (read more)

I recently got a new machine and loaded it with Linux Mint 21.3 - Cinnamon, FF 142.0 and Bitwarden Version: 2025.8.2 along with the usual cadre of extensions that I use on every other machine I have.

When I first start Firefox, Bitwarden autofill suggestions does not work, autofill from the "Fill" button in Bitwarden does not work and returns an error. The only thing that works is to individually and manually copy the username, paste it, then copy the password and paste it.

If I log out of Reddit and then try to log back in, the autofill suggestions works and the "Fill" button also works.

This is only on Firefox and only on the fresh start of the app. This does not occur on Chrome and I have not tried (and don't want to try) it on Windows.

Asked by zwineguy 5 months ago

Last reply by pernt 5 months ago

  • Solved

Unable to Reinstante Missing Bookmark Toolbar Icons

I'm running 145.0.2 on Mint Linux and Windows 11... Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Tool… (read more)

I'm running 145.0.2 on Mint Linux and Windows 11...

Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Toolbar have been replaced by the black+and+white icon of a globe. The links work, but because most of them are now the same, it means I have to hover over them to make sure I click on the link I want.

I've tried: Exporting all my bookmarks to HTML; deleting all bookmarks; re-importing Deleting the "favicons.sqlite" database and letting Firefox recreate it Creating a new Profile and importing all my bookmarks "fresh" in to there

Not only does none of this seem to work, the results are actually inconsistent.

This problem has been kicking around for years - certainly for many major releases of the browser. I understand that there could be deep/complicated issues such as a corrupt user profile, for example...

Unfortunately, however, there does not appear to be any consistent or reliable effective advice on how to fix this issue... and nothing I try seems to resolve the problem.

I'd be very grateful for any recommendations on a reliable repair for this issue.

But I'd also be grateful for suggestions as to how we might go about suggesting to the devs that this long-running bug is overdue a permanent fix.

Thanks in hope.

Asked by spaceman sproggit 3 months ago

Answered by jonzn4SUSE 3 months ago