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netflix incompatibility with firefox?

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. … (read more)

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Asked by Bob410 11 months ago

Last reply by Bob410 11 months ago

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hi when i use Firefox by new tab i have 'Freshy" while with safari it does not happen .I heard that Freshy is an hacker site ! what can i do inorder to remove Freshy or to avoid it Thanks for your feedback Regards

Hi, When i want a new tab on Firefox i have 'Freshy' which appears while with Safari this does not happen .I heard that Freshy is an Hacker site .Pls lest me know how ca… (read more)

Hi, When i want a new tab on Firefox i have 'Freshy' which appears while with Safari this does not happen .I heard that Freshy is an Hacker site .Pls lest me know how can I Remove it or avoid it Thanks for your feedback Regards

Asked by Humphrey Moorghen 1 year ago

Answered by Humphrey Moorghen 1 year ago

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Why do my tabs keep disappearing?

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previo… (read more)

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by Indywoman 1 year ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Firefox: Reader View shows the wrong text

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page: https://www.britannica.com/biography/Pe… (read more)

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page:

    https://www.britannica.com/biography/Pee-Wee-Russell

where Reader View shows the text from:

    https://www.britannica.com/art/clarinet

(which is linked inside).

I am using Firefox 134.0 on MacOS (Sequoia 15.2)

Asked by gidiav 10 months ago

Answered by jonzn4SUSE 10 months ago

Firefox told me to update Firefox, so I did. Now it is as slow as can be. How do I go back to my previous version of Firefox? I saved both.

Firefox told me to update Firefox. I had to get help from Apple support to do so. Now the new version takes forever to load anything. I can't read comments from other … (read more)

Firefox told me to update Firefox. I had to get help from Apple support to do so. Now the new version takes forever to load anything. I can't read comments from other people on my Facebook posts. Amazon takes forever to show the products that I am looking for. I saved both versions of Firefox when I updated, so how do I find the previous version to use? It was much better on my computer.

Asked by Jacquelynne Scott 1 month ago

Last reply by Jacquelynne Scott 1 month ago

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alert about firefox 78.15.0esr 64-bit for mac el capitan 10.11.6

Hello, I have old 15 year old mac el capitan -10.11.r with outdated firefox 78.15.0esr 64-bit.... in perfect condition. Unfortunately I can not make updates on browser a… (read more)

Hello,

I have old 15 year old mac el capitan -10.11.r with outdated firefox 78.15.0esr 64-bit.... in perfect condition. Unfortunately I can not make updates on browser anymore. Online banking websites does not allow me to use this outdated browser. Would you be so kind to make even paid update for me? Or at least let me know what settings I should change under about:config

Waiting to hear from you! [edited email from public]

Asked by Paul Hyski 6 months ago

Last reply by James 6 months ago

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Updating Firefox to 138.0.3 on my Apple Mac. Installer tool could not first install itself and Firefox froze,(does not respond), on 3rd try.

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer wh… (read more)

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

Asked by gehsweeps 6 months ago

Last reply by gehsweeps 6 months ago

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Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 7 months ago

Last reply by markwarner22 7 months ago

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Master password reset required every restart

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the… (read more)

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Asked by shane35 11 months ago

Answered by richardedward4783 11 months ago

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Putting FireFox on my "New" MacBook

This will be a long question and in 2 parts, so I'll apologize up front. 1. I am running FireFox on my 11-year old MacBook and love it (MacOS Mojave version 10.14.6). … (read more)

This will be a long question and in 2 parts, so I'll apologize up front.

1. I am running FireFox on my 11-year old MacBook and love it (MacOS Mojave version 10.14.6). However, my printer just crapped out, and my new HP 9120e requires MacOS Big Sur (11.x.x) or later. If I update to that OS, will I still be able to use FireFox? If so, where do I find it (see Question 2, below)?

2. Since my old MacBook is clearly reaching the end of it's life and my Excel and Word apps are also ancient, I am trying to transfer all my stuff onto a "New" MacBook that is running MacOS Monterey version 12.0.1. However, the "New" computer (I will not say "improved") has been a reliability nightmare and I just had it in for service. They wiped my disk clean to install the Monterey OS. So, other than Safari, I have no browser (or anything else for that matter). When I go to the App Store to download FireFox, and don't see it anywhere. Help!

Asked by Steverna 6 months ago

Last reply by jonzn4SUSE 6 months ago

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firefox eats up all the RAM on my Mac

I'm tired of trying to find a solution to this problem, you're deaf! I have been using Firefox since 2003. to avoid writing unnecessary words, I will simply state, I wil… (read more)

I'm tired of trying to find a solution to this problem, you're deaf!

I have been using Firefox since 2003. to avoid writing unnecessary words, I will simply state, I will leave firefox if you do not eliminate this problem:

firefox eats up all the RAM on my Mac. It is none of your business whether I open 1 tab or 10 tabs, give me the ability to limit the memory used by firefox, otherwise it eats up all the computer's memory.

Asked by avtopic 10 months ago

Last reply by avtopic 10 months ago

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Google Meet Audio and Video settings using Firefox - not working

I recently was unable to have my audio and video function while in an invited Google Meet meeting. I use a Mac OS, Sequoia 15.3.2 (24D81), Firefox 137.0.1 (64-bit), and l… (read more)

I recently was unable to have my audio and video function while in an invited Google Meet meeting. I use a Mac OS, Sequoia 15.3.2 (24D81), Firefox 137.0.1 (64-bit), and latest Google Meet.

I use Firefox's "Strict" privacy settings and could use some instructions on how to allow Google Meets to function properly on Firefox. For example, I have turned on the browser window toggles to allow the site special permissions - but still cannot get the Meet Audio and Video settings at the bottom to toggle on (see screenshots), the message is a grayed-out "permission needed". I cannot figure out where the permission needed is located...Is this a Firefox, Google Meet or somehow my Mac. Sending this to Google as well.

Thank you

Asked by Nico 7 months ago

Last reply by Mutaz Awad 7 months ago

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Old version of MAC Os

Hello, I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ? Thanks for your help … (read more)

Hello,

I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ?

Thanks for your help

Asked by giovannidigiorgi 11 months ago

Last reply by James 11 months ago

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How To Get My Add-ons back

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a s… (read more)

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a solution for people like me who find their preferred browser to now be frustrating and inefficient? I would love to restore my add-ons. Thank you.

Asked by austindsb 7 months ago

Last reply by austindsb 7 months ago

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Multi-Account Tab

Multi-Account Tab is on longer loading. I uninstalled it, shutdown my computer, and restarted it, reloaded it back on. Unfortunately, it's still not working. I do have… (read more)

Multi-Account Tab is on longer loading. I uninstalled it, shutdown my computer, and restarted it, reloaded it back on. Unfortunately, it's still not working. I do have Tab Stash on my computer as well, and it not working either. I guess the two problems are related, but I thought I would start with Multi-Account because I didn't want to lose all my bookmarks.

Does anyone have any thoughts on how it fit this?

Thanks,

Asked by nestwatch.avatar971 1 year ago

Answered by cor-el 1 year ago

  • Archived

I need to set keyboard shortcut for going to previous/next tab on MacOS

Hi, On MacOS, in order to set keyboard shortcut, I need to know the exact name for the feature. But I can't find tab navigations in Firefox's menu. For example, in Chr… (read more)

Hi,

On MacOS, in order to set keyboard shortcut, I need to know the exact name for the feature. But I can't find tab navigations in Firefox's menu.

For example, in Chrome, they have a menu called "Tab" and there is "Select Next Tab" and "Select Previous Tab" in the menu. That are the names I need to set keyboard shortcut. But I can't find the equivalent in Firefox.

From the screenshot, the keyboard shortcut works for Chrome, but not working for Firefox as I don't have the exact name for tab navigation.

Asked by sumtsui 7 months ago

Last reply by markwarner22 6 months ago

  • Archived

FF will not open any sites, just hangs there

When I open FF 137 on my iMac running OS 12.7.6, it just keep trying and trying with no link. When I try and quit it needs to be forced quick to stop running. There are n… (read more)

When I open FF 137 on my iMac running OS 12.7.6, it just keep trying and trying with no link. When I try and quit it needs to be forced quick to stop running. There are no fire walls and it worked yesterday 4-5-25 just fine, but no go today. I tried replacing FF and still no luck, what do I try now, [email removed]@yahoo.com

Asked by tucsonmac1 7 months ago

Last reply by Mutaz Awad 7 months ago

  • Solved

system blocked by intruder

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR … (read more)

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR macOS support site to get my system unfrozen. The number they give is 1-877-xxx-xxxx. I cannot get this intruder to go away, even by restarting the computer.

Asked by jpdough37 3 months ago

Answered by Paul 3 months ago