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Link won't process

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for tha… (read more)

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for that game to add chips, it will not process. All I get is a spinning circle. What do I have to do to get the link(s) to process? Thank you.

Archived 3 261

Accessing documents

I have documents. I am told they are not secure. I am locked out when I try to access them. I want to unlock and access them. How do I do this? I would also like to turn … (read more)

I have documents. I am told they are not secure. I am locked out when I try to access them. I want to unlock and access them. How do I do this? I would also like to turn off this "protection" if possible.

Archived 1 190

Firefox Home page replaced by dummy page

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no r… (read more)

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no response. See attached screenshot. Refreshed Firefox from Control panel->Programs and Features->Uninstall->Refresh Firefox. This reset Firefox and fixed the problem however the Firefox browser lost several settings and add-ons which I had to manually fix. Glad it is mostly all working again!

Solved Archived 3 180

Can't login to my AARP.org account using Firefox. However can login using Chrome

I can't login to my AARP.org account using Firefox, even after clearing cookies and site data. However I can login using Chrome. What is the fix for this? My PC is new… (read more)

I can't login to my AARP.org account using Firefox, even after clearing cookies and site data. However I can login using Chrome. What is the fix for this?

My PC is new and using Windows 11 Home Edition.

Archived 3 161

report an issue

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and a… (read more)

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and all other recommended things on help page but no success . The website telling no problem on their end.

Archived 1 121

Only one twitch stream lagging

Hello! I got really specific problem and I don't know if someone had the same problem and know the answer. On twitch only one specific stream lags, even on 160p. I check… (read more)

Hello! I got really specific problem and I don't know if someone had the same problem and know the answer. On twitch only one specific stream lags, even on 160p. I checked others streamers in the same time and I do not have any lags, buffers etc. on 1080p. I cleaned cookies, I cleaned cache, yet nothing helped.

Archived 1 90

Youtube vidoes will not play and some websites i am unable to access.

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading… (read more)

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading212 website, it loads up but will not log me in or anything. I have never had any issues with mozilla before but now everytime i switch my pc off anf try to use Mozilla it just does not work. To get it to work i have to start the uninstaller for mozilla and go through the reload/refresh process which does work in allowing me to watch youtube vidoes and sign into my trading account but it seems super unesscary that i hav e to do this every time i want to go online, I really like Mozilla but if this continues I unfortunately will have to find another browser.

Archived 1 70

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. R… (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Archived 5 20