Showing questions tagged: Show all questions
  • Archived

Websites randomly load in the wrong font.

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. He… (read more)

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. Help!

Asked by Kevin Martin 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Where is the "Find on Page" control?

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use … (read more)

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use my computer in that period. I updated Firefox, and still can't find the control.

Asked by dianejonesreynolds1 1 year ago

Answered by dianejonesreynolds1 1 year ago

  • Archived

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Asked by DevilDog 1 year ago

Last reply by markwarner22 1 year ago

  • Solved
  • Archived

Using symbols + - in the search bar to do calculation make it disappear

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator. It, how… (read more)

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator.

It, however, still work normally if I were to write "3 plus 3"

Asked by takianguyen 1 year ago

Answered by takianguyen 1 year ago

  • Solved
  • Archived

Firefox Home (default) desktop is different on two computers in the same house (same accounts)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit). On my main computer, creating a new tab … (read more)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit).

On my main computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the first image (firefox_2025-01-19_17-42-57.png)

On the other computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the second image (firefox_2025-01-19_17-43-57.png)

How to I get both instances of Firefox to do the same thing when creating a new tab, i.e. organize the recommendations like the second image?

Asked by Jim Reisert 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

how to make firefox my default browser in Windows 11

I was using DuckDuckGo and it failed a connection, now trying to switch to Firefox as my browser. I still get confused about browsers and search engines, but I want to be… (read more)

I was using DuckDuckGo and it failed a connection, now trying to switch to Firefox as my browser. I still get confused about browsers and search engines, but I want to be able to connect to a website that did not function with DuckDuckGo, all of a sudden and for no reason I could figure out. I have Microsoft 365 Windows 11 (I think) on 1 laptop and Windows 10 on another laptop; I am trying to use the newer laptop with Windows 11 but not totally switched over.

Asked by gr8muin 1 year ago

Last reply by Balázs Meskó 1 year ago

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The webpage loads too slowly

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.… (read more)

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.

Asked by mozilla687 1 year ago

Last reply by jonzn4SUSE 1 year ago

Establishing latest Mozilla onto my p.c. .......

Why in blue blazes do you have to make the download process so friggin' convoluted? Why not have ..... press "GO". whilst waiting .... go and make a cuppa! We'll do… (read more)

Why in blue blazes do you have to make the download process so friggin' convoluted?


Why not have ..... press "GO". whilst waiting .... go and make a cuppa! We'll do the important bits......?

Seriously.... It's been eight months since I last enjoyed access to my p.c. ....... Welcome back to the "icky" bits.........

I could cheerfully do without them!!!!

Ken.

Asked by kbarry1959 5 months ago

Last reply by Paul 5 months ago

  • Archived

Google sign in pages crashes

I had Firefox installed and working perfectly fine , but I had to factory rest my MSI laptop (windows 11 home) because I had suspect suspicious files I needed to get rid … (read more)

I had Firefox installed and working perfectly fine , but I had to factory rest my MSI laptop (windows 11 home) because I had suspect suspicious files I needed to get rid of, after the new install of Firefox each time I try to sign into a google account I would be able to type 2/3 letters and then Firefox crashes and closes down , I had uninstall and downloaded a fresh install from the microsoft store

Asked by andrewb2247 1 year ago

Last reply by andrewb2247 1 year ago

  • Archived

I cannot enlarge images on facebook

When I am on Facebook and I am viewing photos and I attempt to enlarge them for better viewing all i get is a black screen. I was not having this problem before. If I cha… (read more)

When I am on Facebook and I am viewing photos and I attempt to enlarge them for better viewing all i get is a black screen. I was not having this problem before. If I change browsers to Google Chrome or MSN I do not have this issue. I prefer to use Firefox as my default browser, I have not changed any settings that would affect this so I am not sure why this is happening only on Firefox!. Please assist. Thanks in advance.

Asked by trenzo_69 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

mozilla extension " screen recorder " logo not showing on my screen

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to u… (read more)

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to use this extension facility. Please solve it. And also I have been blocked for accessing this extension owner' s website. THANK YOU. OM PRAKASH GUPTA

Asked by om prakash Gupta 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Display size since latest update on January 14th

My firefox automatically updated on January 14th. Since the update, it opens with the tool bar above/off the screen, the left side off the screen, and it doesn't allow m… (read more)

My firefox automatically updated on January 14th. Since the update, it opens with the tool bar above/off the screen, the left side off the screen, and it doesn't allow me to scroll. If I go the the firefox icon at the bottom of the screen and click close window, I can sometimes get it to re-open normally and then leave it open for the balance of the day. I am running windows 11. My wife and I are have the same issue right after the update. Is there a fix on the way or a setting I can change to fix this.

Not as important but I want to get away from all things google. Right now my firefox is tied to a gmail account. To be void of google, do I need to completely take firefox off my computer and re-install with a new email account or can I transfer the account to a new email?

Appreciate your time Thanks so much for your help.

Tom

Asked by Tom Edgar 1 year ago

Last reply by Yest 1 year ago

  • Archived

Online-Banking doesn´t work anymore after update to Firefox 134.01

Website https://www.sparda-bank-hamburg.de is not funktioning anymore after Firefox-update to 134.01, even after deactivation of Firefox´optimised tracking-shelter for th… (read more)

Website https://www.sparda-bank-hamburg.de is not funktioning anymore after Firefox-update to 134.01, even after deactivation of Firefox´optimised tracking-shelter for this website. Login and Logout on this website is no more possible. I cannot us the opened Cookie-mask for this website anymore. Could you, please, assist to find a solution. Best regards Erich Fülling

Asked by ef84 1 year ago

Last reply by ef84 1 year ago

  • Archived

Open the Anaf certificate login

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occ… (read more)

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occurred during a connection to login.anaf.ro. SSL peer was unable to negotiate an acceptable set of security parameters. Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am using standard tracking protection, i checked Don’t enable HTTPS-Only Mode, i cleared cookies, nothing work.

Asked by Adrian Cimpoi 1 year ago

Last reply by Adrian Cimpoi 1 year ago