Showing questions tagged:

Recovering Bookmarks

I had a issue with my Dell laptop, when it was resolved It had deleted Firefox. They created a new one, but the bookmarks are gone. I have looked at the information on re… (read more)

I had a issue with my Dell laptop, when it was resolved It had deleted Firefox. They created a new one, but the bookmarks are gone. I have looked at the information on recovering Bookmarks, but still cannot recover my bookmarks.

Can I get help on this issue?

Thanks,

Riley

Archived 3 350

wHAT DOES "YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION

WHAT DOES "YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION: ? "YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION"? THERE IS NO ORGANIZATION ASSOCIATED WITH THIS LAPTO… (read more)

WHAT DOES "YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION: ?

"YOUR BROWSER IS BEING MANAGED BY YOUR ORGANIZATION"? THERE IS NO ORGANIZATION ASSOCIATED WITH THIS LAPTOP.

HOW DO I GET MICROSOFT OUT OF MY COMPUTER?

EXAMPLE: I NEVER SIGNED UP/IN FOR ONE DRIVE. IT MEANS THAT THINGS SUCH AS DOWNLOADS HAS A MICROSOFT TOOL IN THE FILE LOCATION.

HOW DO I QUICKLY FIND THINGS LIKE MOZ VPN TO DOWNLOADS? I RECEIVE VPN FOR FREE. IS THERE A SIGNIFICANT DIFFERENCE THAT JUSTIFIES THE COST OF FIREFOX'S VPN?

THANKS FOR THE HELP,

DAVID MARSHALL

Archived 1 330

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I h… (read more)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Archived 3 330

Sync between macbooks does not work

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. N… (read more)

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Archived 1 320

UNWANTED POP UPS!!!!!!

Everyday I get pop ups usually for car parts, all for ICE cars and I have an EV these days . . . . . Please stop sending them. Is that possible? Regards, [edited email … (read more)

Everyday I get pop ups usually for car parts, all for ICE cars and I have an EV these days . . . . . Please stop sending them. Is that possible? Regards, [edited email from community support forum]

Archived 5 320

Sync passwords and bookmarks on two different laptops

Hi there, I just got a new work laptop and tried to sync my firefox browsers so I could keep my passwords and bookmarks from my old laptop. Unfortunately I forgot my pass… (read more)

Hi there, I just got a new work laptop and tried to sync my firefox browsers so I could keep my passwords and bookmarks from my old laptop. Unfortunately I forgot my password, so I had to reset it on my new device. I logged in again on my old laptop but it's still not syncing or updating the bookmarks on the new laptop. Is there any way to move my bookmarks and passwords over to my new laptop? Thanks!

Archived 2 320

Website logo not displayed

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefo… (read more)

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

Archived 5 310

Issue with incorrect Japanese font on 135

Hello, I have encountered an issue on some websites where the Japanese text is using the font "Microsoft YaHei" when it should be using "Meiryo." Some examples are on the… (read more)

Hello,

I have encountered an issue on some websites where the Japanese text is using the font "Microsoft YaHei" when it should be using "Meiryo." Some examples are on the website bluesky, and bold text on Twitter such as in usernames.

I originally thought it was an issue on my end or in Windows, but when checking other programs and websites such as dengekionline and the non-bold text on Twitter it is using the correct font which I have confirmed via the inspector under the font section. When starting Firefox in safe mode it seems to use the correct font on the previously mentioned websites, so I disabled all my extensions and themes and this did not resolve the issue. I did a Firefox Refresh and this also did not resolve the issue.

I am not familiar with the intricacies on the Firefox about:config to really delve into the exact cause, so I ended up just reverting back to Firefox 134. On Firefox 134 with my same extensions previously the font is now back to Meiryo as it should be which leads me to believe it is something that was changed in Firefox 135. One thing I am considering is that the Japanese text is being recognized as Simplified Chinese by Firefox 135 as Simplified Chinese uses the Microsoft YaHei font as a default.

I have attached some photos that shows my Japanese font settings, and the same post by a user one on Firefox 135 which is using Microsoft YaHei and another on Firefox 134 which is using the correct Meiryo. I have also tried disabling the "Allow pages to choose their own fonts, instead of your selections above" and then restarting on 135, but this did not resolve the issue. Thank you for your consideration.

Archived 1 310

Can't Alt+Tab or otherwise use keyboard to switch between multiple Firefox windows

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot… (read more)

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.

Solved Archived 2 310

Why Firefox lacks having right click option (context menu) for multiple search engines like Chrome (Chromium browsers) and Edge has somewhat "Chrome-like omnibar in Mozilla Firefox"?

Why Firefox lacks having right click option (context menu) for multiple search engines like Chrome (Chromium browsers) and Edge has somewhat "Chrome-like omnibar in Mozil… (read more)

Why Firefox lacks having right click option (context menu) for multiple search engines like Chrome (Chromium browsers) and Edge has somewhat "Chrome-like omnibar in Mozilla Firefox"?

If I am using a certain search engine as default but don't use it all the time or want to use another without changing the default search engine or want to search a term or sentence via any search engine, then Firefox has no such option or addons (yes, checked thoroughly for latter).

Opera has from day one, Vivaldi also has it, Chrome allows it via extensions, Edge does via addons, Brave as chrome does via addons, Naver Whale (South Korean browser, underrated, seriously) has options to put more than 1 search engine for search results.

Adding images below for reference.

Why Firefox is seriously so old and outdated and nowhere close to standards of 2024 and 2025?

Somebody made a post 10 years ago around 2014 🤯🤯🤯 and Firefox, as usual went their way as they are doing now.

https://connect.mozilla.org/t5/ideas/why-firefox-lacks-having-right-click-option-context-menu-for/idi-p/81175

https://superuser.com/questions/776139/chrome-like-omnibar-in-mozilla-firefox

https://www.reddit.com/r/firefox/comments/vpffu/can_i_get_something_like_chromes_omnibar_for_ff/?rdt=48216

https://chromewebstore.google.com/detail/search-with-duckduckgo/amkahembcklobdkoaaepgfpmdnobmdkh

https://chromewebstore.google.com/detail/Brave%20Search/jojedekgcncccnjhilimdojbfnfamkda

https://chromewebstore.google.com/detail/duckduckgo-search-context/fepjgbgflmnaieiodmkkclhjfihdhoid

Locked Archived 3 300

Sync Setup Stalls

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, … (read more)

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, allows me to choose 'ready to scan' and presumably successfully scans the QR code displayed on the laptop (the laptop prompts me to approve the new device). Then the laptop indicates I need to wait to approve it on my phone, and the whole process stalls. The phone continues to display the mostly blank white screen with only the "moz://a" at the top and the spinning blue circle in the center. Eventually the whole thing seems to time out and I receive an error message on the laptop saying "websocket unexpectedly closed" and "device pairing failed".

My two hypotheses are that either still having my old phone (which is being retired to at-home use only, and I'd rather not de-sync) still synced is somehow interfering (seems unlikely), or that something about the new phone's software is interfering in the sync (seems unlikely and way out of my league in terms of troubleshooting around).

Help please?

Archived 5 290

Printer Default

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without … (read more)

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without prompting. Firefox (134.0.2) always defaults to the Xerox. The HP is available in the drop down box. Restarting the PC or reloading Firefox makes no difference, Firefox always defaults to the (non existent) Xerox. MS Edge defaults to the HP. Any ideas? Regards - Andrew

Solved Archived 3 289

Google translate not working in Firefox 2025

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the languag… (read more)

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the language to any other than English it still only shows the English translation (or whatever language it got "stuck" on).

I have signed out and in of my google account, have the latest version of Firefox (134.0.2), refreshing the pages doesn't help. I don't have this issue in other browsers.

Archived 1 280

Firefox: Reader View shows the wrong text

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page: https://www.britannica.com/biography/Pee… (read more)

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page:

    https://www.britannica.com/biography/Pee-Wee-Russell

where Reader View shows the text from:

    https://www.britannica.com/art/clarinet

(which is linked inside).

I am using Firefox 134.0 on MacOS (Sequoia 15.2)

Solved Archived 4 270

Unable to sign in to Mozilla account for Firefox Sync.

I'm trying to log into this page: https://accounts.firefox.com The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click ag… (read more)

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Solved Archived 15 270

On a certain website, when I try to fill out their webform, Firefox tells me to enter a valid e-mail address even though the e-mail address I have entered is valid

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in t… (read more)

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

Archived 2 260