Firefox Community Forum

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting and spent an hour trying to find solutions, which either don't apply to my problem or the solutions appear so complicated I can't follow them. I am 76, and just want to be able to do the most basic use of my computer.

Everything started when I was fed up with ads on youtube. I purchased ad blocks. Then I had troubles with ad blocks. Ad blocks keeps breaking down. It will work for a few weeks then cracking. This went on for a long time until finally they said I had an old version, that I have to download the current version and they sent me a link. I tried it and then the link said I have to choose a paying option. I knew that's not a special link. They just sent me the same link for buying a new adblocks. I subscribed a 5 year program. And their service didn't even last a year.

In the mean time google keep flashing the ad of subscribing to youtube with a prime service.

But I started to download Firefox. I had a terrible time downloading it. I failed a couple of times. I finally managed to download and install Firefox. In the mean time the suspicion about google is messing around with my account started.

I haven't been happy with google for a long time, ever since they started to monitor people's comments on youtube. So after I deleted my videos and then I went into troubles of making comments on youtube. Finally I succeeded changing the code they gave me to a name I can remember. In the mean time they discontinued my account. All kind of things happening to me. I finally shrugged them off as a matter of miscommunication. But the flashing ads became a flashing warnings, something like you must choose google or discontinue adblocks. Then I started searching if there's a battle between google and adblocks. Finally firefox came through, and I was still troubled by annoying ads. Finally I got so mad, I just deleted adblocks completely out of my computer. And somehow I found firefox has an option I can turn on to block the ads. Ever since then I was enjoying watching youtube again. And google's warning became more frequent and I just close the window without choosing any options.

All through this period, I ran into troubles with my computer on and off. I keep telling myself it's because my grandson is playing with my computer. But I cannot help thinking things are really getting out of hand. I need some help.

My grandson finally getting used to using my daughter's computer. I really shouldn't have that much trouble any longer. This morning when the stock market started trading. My Robinhood page didn't update and showing the durrent stock prices. It went on for a while. I googled if the market is on holiday. It's not a holiday. Then I tried to refresh the page, and nothing works. I finally deleted the page and started a new page. Then it worked. This went on for about an hour. It seriously disturbed me a great deal. I chatted with Robinhood, and they said they didn't have any trouble with their internet. I know it's time to ask help from Firefox. It's google messing up with my account. Can anyone tell me otherwise? Please help.

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings - General (see attachment)

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is D-flip. I have attached .jpg files made using the Fireshot extension both FF and Chrome browsers. I also saved the page as an .htm format file which when displayed does not appear the same as the original page.

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this server"

My computer needed to be updated so I click on update without closing any programs because the computer usually does it. At this time I was in the School Library well the update was completed so I open up Firefox usually when i open firefox after a shutdown or some other reason. I can go to Open Application Menu>History>RestorePreviousSession but before I clicked on Restore Previous Session I realize that I need to go to class, so I closed my computer. once in class I open my computer up and I try to restore my previous session but by the time that I tried to restore it my session was deleted and my question is if anyone at FIREFOX can help restore that deleted session because I was working on my research project which is due this week, and in that particular session I had tabs open that I need so i can finish my project. Please reach out as soon as possible. This happen on Tuesday. Thank You

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time.

Even when I go to about:memory, click Load, the path selection window appears - regardless of whether I select a file or close the window, the browser hangs and the window stops responding. I tried waiting for several hours - to no avail. Only restarting helps. Same with the upload selection window - regardless of whether I selected a file to upload or closed the selection window, the browser hangs. Before freezing permanently, the mouse cursor stops moving, then lags around a bit before recovering.

I tried cleaning download history, cache, recreated profile, restarted without extensions, in safe mode, disabled antivirus - always the same result.

Please advise me, maybe someone has encountered something like this - I really don't want to start using Chrome. My OS is Windows 11. Thanks in advance.

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have used does this so I dont know if it is intentional but if it is please tell me how to make it go away, thank you.

I posted here the other day and no help came my way.

I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked.

What do they all have in common?

Their log in and password were saved in my Firefox.

The other gmail accounts I have that are not saved were NOT hacked.

Is it just a coincidence?

Can anyone at Mozilla care to respond?

Thank you

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Firefox allows when you're in Manage Passwords or Manage Bookmarks. After the formatting, I sign into my Firefox account, and it Syncs almost immediately. When I go into my appdata, the profile has been overwritten by the new sync, meaning all my passwords and bookmarks are now no longer available. Is there legitimately anything I can do??

I have the same issue as this guy https://support.mozilla.org/en-US/questions/1402931#question-reply Exceptions. I have a new Dell pc and my Mozilla browser is 118. I have had this issue from the time that I purchased the new pc and attached it to my old Dell monitor. I've had Dell and Geek Squad involved both before and after I found this guy's fix in the Mozilla faq's. Before finding that I have had the new pc checked, the old and new monitor checked. All turned out fine system wise. So first suggestion from Dell - new cord - HDMI to VGA - didn't help. New monitor. Didn't help. Finally after much purchasing of technology and no changes a Dell tech was on using Edge browser. I realized that the monitor was perfect and told them so. So they tried Chrome and still the monitor text was fine. Firefox - back to blotchy. That's when I did the search in Mozilla faq's and found this other issue and "fix". I talked a Geek Squad tech into changing my display setting to "Extend Display" in Windows. Text totally disappeared from the monitor. So I've run out of options other than to set up everything under Chrome or Edge which I really don't want to do. But I may have to. In the meantime I've proved that I didn't need a new monitor or a new cord.

The image below is a camera picture of text on the monitor.

Help!!!

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

Hello!

I have the problem that every of my most visited sites are loading normal fast except for YouTube.

YouTube needs about 2 to 3 seconds to load the site itself and the thumbnails like "lagging" pictures which are rendering real slow while my other most visited sites like Twitch, Reddit or Twitter are loading in about 1 second or less. (i have installed the "Page Load Time" addon to check that).

I have only installed uBlock and nothing else.

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

Hello, i used to watch betfair live videos on firefox, but since the last update, some of the videos simply don't work. Was there any changes made to the videos player?

Sadly im forced to use another browser to see the videos.

If u have any info on that problem please let me know.

Thanks

Email from a specific site is not showing in my yahoo email inbox. I can do a search for it and a list of emails from that site shows up. What do I have to do and how do I do it to make the email show up in my inbox?? Is there a way I can add it to firefox so its not blocked>>