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  • Archived

downloaded documents from other apps appear in binary text

this is a relatively new issue. I have been using the combination of firefox to Commbak and Xero for 10 years. it is only the last couple of months that I have been encou… (read more)

this is a relatively new issue. I have been using the combination of firefox to Commbak and Xero for 10 years. it is only the last couple of months that I have been encountering this.

Asked by John979 12 months ago

Last reply by John979 11 months ago

  • Archived

Access to secure websites

Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always s… (read more)

Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always seem to work on Microsoft Edge. Is there a security setting in Firefox that is preventing these secure sites from working? I do use the NoScript and Adblock Plus extentions but if I turn them off and reload the page, it still will not load. Thanks.

Asked by troubles52101 12 months ago

Last reply by zeroknight 12 months ago

  • Archived

Exporting (not copying) a digital certificate

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it… (read more)

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

Asked by adrianpadina 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Shortcut on mac not working

On MacOS Sonoma, ctrl+cmd+space opens a pop up for special characters. It was working fine until last week. Now it works everywhere on my computer, except for Firefox. Wh… (read more)

On MacOS Sonoma, ctrl+cmd+space opens a pop up for special characters. It was working fine until last week. Now it works everywhere on my computer, except for Firefox. What gives? Can you guys fix that, please?

Asked by cadir66737 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Random boxes appear when highlighting text

Recently random boxes (black, grey or white) started appearing when highlighting text. The problem started occurring after the most recent Windows 11 update (2023-09 Cum… (read more)

Recently random boxes (black, grey or white) started appearing when highlighting text. The problem started occurring after the most recent Windows 11 update (2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)).

Asked by usama.alshiraida 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

I need "Never Ask Agian" to update password when i login in website by "Saved user-name and password"

Every time i login in website by "Saved user-name and password",the Explorer will advise me to update saved password.Once i click "UPDATE",my saved password will be overr… (read more)

Every time i login in website by "Saved user-name and password",the Explorer will advise me to update saved password.Once i click "UPDATE",my saved password will be override by Random Strong Password and makes me can not login in next time. no matter how i click"update"or"not",the advise will show every time when i login in websites. ps: "Suggest and generate strong passwords" in setting is not chioced.

Asked by yucong1989 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 1 year ago

Last reply by zeroknight 11 months ago

  • Archived

i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (read more)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 1 year ago

Last reply by JohnQ Public 1 year ago

  • Archived

why is everything so needlesly comlicated

why is literally every setting on this horse [redacted] browser over the top complicated? trying to watch a show but I can't because I dont know how to disable ad block f… (read more)

why is literally every setting on this horse [redacted] browser over the top complicated? trying to watch a show but I can't because I dont know how to disable ad block for one site, what was wrong with the pause button? why do I need a super secure password just to come on here and get help? why cant I use mozillasucks as a password? are y'all trying to make chrome look user friendly? why have my saved log ins moved to pop up tab where I have to copy and paste them? what was wrong with the drop down menu when you click the box to type your sign in info? as someone who genuinely doesn't care for or understand the IT side of things you make using this browser a nightmare.

Asked by ironchair13 12 months ago

Last reply by Paul 12 months ago

  • Archived

How to restore / migrate profile from Linux to Mac?

Hi, the official Firefox docs recommend copying and restoring the entire profile directory. That doesn't work when restoring a profile created on Linux, on Mac, it seems.… (read more)

Hi, the official Firefox docs recommend copying and restoring the entire profile directory. That doesn't work when restoring a profile created on Linux, on Mac, it seems. Neither for Thunderbird, by the way.

Is there a proper way to do this, or should I experiment with each of the files (databases, configurations, etc.) one by one? Thanks!

Asked by samtuke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

XPCOM error

Have used Firefox many years w/o incident. Now I'm dealing with "Can't load XPCOM error". I have done everything as far as troubleshooting or stopping this with no result… (read more)

Have used Firefox many years w/o incident. Now I'm dealing with "Can't load XPCOM error". I have done everything as far as troubleshooting or stopping this with no results. ? is if I just ignore it will that be ok or cause problems in the future. My newly re-installed version is working fine, but I still get the error message. (I already lost all my book marks) THx!

Asked by songsungblue 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Factory Reset For Firefox

Hello, I accidentally transferred my Google Chrome data to Firefox, and as a result, all my bookmarks, passwords, email addresses, and everything else ended up in Firefox… (read more)

Hello, I accidentally transferred my Google Chrome data to Firefox, and as a result, all my bookmarks, passwords, email addresses, and everything else ended up in Firefox. I do not want this, and I want a fresh installation of Firefox with no bookmarks or saved passwords. Please help me with this.

Asked by Oğuzhan 12 months ago

Last reply by Terry 12 months ago

  • Archived

Upon update to v118 lost all Bookmarks, no restore

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks" See attached: Only see one real profile (current, new) in … (read more)

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

Asked by srih4 1 year ago

Last reply by srih4 1 year ago

  • Archived
  • Archived

bookmarks sync from browser into subfolder on another browser

Is it possible to perform partial bookmarks sync? Let's say, bookmarks from machine A that are synced to the server completely would be then synced from the server to a… (read more)

Is it possible to perform partial bookmarks sync?

Let's say, bookmarks from machine A that are synced to the server completely would be then synced from the server to a bookmarks subfolder on machine B, is it possible? The rest of the bookmarks on machine B would need not to sync to the server in such case.

Alternatively, both machines sync to the server but the user would need to specify which bookmark sections (folders) need to be synced and which not, thus avoiding duplication and maintaining consistency.

Asked by alexei.gusev 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My Browser Keeps Getting Reset

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then star… (read more)

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then starts a new profile that everything has been reset. It keeps break my profile and starts a new profile. I lose everything... It's enough for me. I could not find any solution for it. If It's not fixed, I'll stop using this beautiful browser :'(

Asked by Z 1 year ago

Last reply by James 1 year ago