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  • Archived

account sign in & dashlane

I have to load my bank's website several times before I can sign in. I cannot edit a dashlane item. I am not great at using a computer. Thinking I should just change b… (read more)

I have to load my bank's website several times before I can sign in.

I cannot edit a dashlane item.

I am not great at using a computer. Thinking I should just change browsers. Very unhappy that I can't reach out to the company to resolve my issues.

Asked by Mimi Osiason 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

History not syncing across devices

I use Firefox on two different Windows machines, my Android phone, and my Android tablet. I am signed in to the same sync account on all of them. I would like to be abl… (read more)

I use Firefox on two different Windows machines, my Android phone, and my Android tablet. I am signed in to the same sync account on all of them. I would like to be able to see the history from other devices, or preferably, a chronological list of sites that I have visited in a single list.

I'm currently using Firefox on my home PC and when I click on the "Firefox Account" button, I can see a list of tabs that are open on the various devices. But when I go into History/ManageHistory, I mostly see the history of just this PC. I see some items from other devices, but a very small percentage.

Asked by sanjosanjo 11 months ago

Last reply by sanjosanjo 11 months ago

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translator button is not available

upgraded to the latest version today, firefox shows that translator function is now available, try now, I clicked the link to the french page and nothing, there is no tra… (read more)

upgraded to the latest version today, firefox shows that translator function is now available, try now, I clicked the link to the french page and nothing, there is no translate button in the address bar, nor in the 3 dashes menu.

Asked by igs1000 1 year ago

Last reply by igs1000 1 year ago

  • Archived

clipboard api doesn't work in Firefox v117 for Windows 10

I'm not really sure how to categorize this question, so I labeled it Other. I use Firefox v118.0b9 with Windows 11 and the clipboard api works as expected. However, I ha… (read more)

I'm not really sure how to categorize this question, so I labeled it Other.

I use Firefox v118.0b9 with Windows 11 and the clipboard api works as expected. However, I have a friend in Denmark that uses Firefox v117.0.1 with Windows 10. He tells me that the copy to clipboard function that works for me doesn't work for him.

Anyone using the same version as he is can check it out here:

https://wayneca.neocities.org/Sokoban/DATA/Original/O01.html

There are 5 buttons with copy icons. Each copies a specific puzzle solution or the puzzle itself. Is there a reason it does not work with that version of Firefox but does work with the version I use?

Asked by Wayne 1 year ago

Last reply by Wayne 1 year ago

  • Archived

Location ... Location ... Location ......

Hello, The answer to the three most important questions in Real Estate is: Location, Location, Location! The most important answer to my question is: How do I prevent… (read more)

Hello,

The answer to the three most important questions in Real Estate is: Location, Location, Location!

The most important answer to my question is: How do I prevent my physical location from being discovered while using the internet?

Recently, I received an email from Moz://a and my physical location was identified. How do I prevent anyone, especially Banks, from knowing where I am physically located?

I've used many VPNs and they work work surprisingly well on many websites but recently I've been denied access to my bank accounts: "Your user name has been disabled." I am not in a position to call their "customer service number".

Do VPNs use only one IP address to substitute for my IP address?

Is it probable that banks know these substituted IP addresses and block them simply becasue they are associated with a VPN?

Thank you in advance for your Kindness.  :-}

Asked by joedoksjr 1 year ago

Last reply by Dropa 1 year ago

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  • Archived

dont you have any support for me

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password emai… (read more)

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password email does not work; foxfire password does not work. there is not way to make a primary password.

Asked by cbihon 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox browser will not display pages within a company's website. This only happens with Firefox.

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download free… (read more)

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download freezes the page, site and my computer at a credit card company- requiring end task and complete shut down of computer. This has been occurring for 2 months. I do not have any issue loading these sites or sections via Edge or Chrome. Will this be corrected with the name change? Will there be another browser page that is more reliable?

If not, you don’t need to change your name on Firefox browser. You can just close it down and I will move to Edge or Chrome.

None of your Troubleshooting answers on your Support page covers my situation. I have cleared history, verified settings based on internet articles from others with this issue. Please have someone contact me directly. I’m tired of trying to fix this issue with your browser.

Asked by Katy Beauford 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

Site preview function not working

The preview function (loading a preview web page) in Wordpress is now generating an 'Oops that page not found error.' A relatively recent problem. My Enhanced Tracking Pr… (read more)

The preview function (loading a preview web page) in Wordpress is now generating an 'Oops that page not found error.' A relatively recent problem. My Enhanced Tracking Protection is set to Standard, but I get the same problem when set to Strict. I do not have this problem with Chrome or Microsoft Edge.

Asked by RandyGibbons 12 months ago

Last reply by RandyGibbons 12 months ago

  • Archived

"Did Not Connect: Potential Security Issue" for certain websites after return from China

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China … (read more)

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

Asked by Tim Pagella 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

Very slow loading website "Pubmed Central"

Pubmed Central (https://www.ncbi.nlm.nih.gov/pmc/) is a commonly used website for literature reading in life sicences research. I found that it takes a lot of time to lo… (read more)

Pubmed Central (https://www.ncbi.nlm.nih.gov/pmc/) is a commonly used website for literature reading in life sicences research. I found that it takes a lot of time to load the PMC web page, and even worse to access an aricle in it, always more than 10 seconds (for example, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1234567/). These pages access smoothly in other browsers on my computer (MacBook Pro with M1, macOS Sonoma 14.0). I've tried the troubleshoot mode, and clearing all the cookies and cache, but it just doesn't work.

Hoping to get some useful feedback on this!

Asked by sabiaceae 11 months ago

Last reply by sabiaceae 6 months ago

  • Archived

Open address bar url / searches in background

Hello, I've set FF to open addresses and search from the url bar in a new tab. I want to set that tab to open in the background, which is something I've managed to do in … (read more)

Hello, I've set FF to open addresses and search from the url bar in a new tab. I want to set that tab to open in the background, which is something I've managed to do in the past, but I can't find this option now.

What's the about:config parameter for this? Thanks

Asked by tanin 1 year ago

Last reply by tanin 1 year ago

  • Archived

extensions

when i try to use my banking app the payment section shows page not found. bank chat person said it was extensions in my browser. i downloaded firefox , i guess it has … (read more)

when i try to use my banking app the payment section shows page not found. bank chat person said it was extensions in my browser. i downloaded firefox , i guess it has extensions too. can i disable the extension or extensions that cause this and which ones do this

Asked by William Vance 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox starting to be cold-shouldered by commercial IT departments?

Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and manageme… (read more)

Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and management of an "account" at the website - to just Google’s Chrome or Microsoft’s Edge.

At the websites of the two following companies (one, a major health insurance company, and the other, a major waste disposal company), I had previously navigated to my account with Firefox without trouble ... until up-dates or revisions to the website rendered access to accounts impossible with Firefox. In each case, I called to ask for help with my problem, only to be told that the website's accounts were no longer configured to work with browsers other than Chrome or Edge, and to try using one of them rather than Firefox!

-- Blue Shield of California – by 2022, the change being made sometime in 2021 or early 2022 (a year when I had to be with another insurer) -- WM (formerly "Waste Management") – mid-2023.

As a result of my loyalty to Mozilla Firefox's promise of privacy and disdain for Chrome and Edge, I have lost access to the utility and convenience of an on-line account with both my insurer and my garbage collection service - irritating to say the least.

I am uneasy, moreover, that this might signal the beginnings of a trend if greater resistance is not raised to failing to accommodate the use of Firefox as an internet browser. Neither company's customer service representative was impressed by my personal objection; clearly it will take more concerted, organized pressure not to blow off those netizens who use Firefox rather than its data-sucking competitors.

Please, what can "we", Firefox users & Mozilla, do to resist being squeezed out by IT departments who cannot be bothered with extra configuration labor required to include accommodating Firefox?!

Asked by Howie 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

Why do we have to "learn" where to find a new Home Button?

It's sometimes difficult enough keeping up with changing internet but going to rely on home button and it's not there, nor is it in the customize toolbar area. So, in thi… (read more)

It's sometimes difficult enough keeping up with changing internet but going to rely on home button and it's not there, nor is it in the customize toolbar area. So, in this-this is yet another procedure to hunt and read.

Asked by leis1 1 year ago

Last reply by zeroknight 1 year ago