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  • Archived

Secure connection failed

My companies website is www.aoneengraving.com. You have been able to open it on Fire Fox for years. After Network Solutions , my provider reissued my SSL certificate you … (read more)

My companies website is www.aoneengraving.com. You have been able to open it on Fire Fox for years. After Network Solutions , my provider reissued my SSL certificate you can not open it on Fire Fox. You can open it on any other browser. This is the message you get

Secure Connection Failed

An error occurred during a connection to www.aoneengraving.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


Network Solutions has spent days trying to figure it out and they can not. They gave up and told me I should contact you.

This is costing me money every day it is down. I need to get it back up as quickly as possible. Can you help? Bob Monette

Asked by bob345 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

how to add bookmarks to right-click context menu?

I am wondering if there is a way to get a menu of bookmarks to show up in the context menu when you right-click within a webpage in Firefox. Chrome has this extension, (… (read more)

I am wondering if there is a way to get a menu of bookmarks to show up in the context menu when you right-click within a webpage in Firefox.

Chrome has this extension, (and others that are similar) : https://chrome.google.com/webstore/detail/context-bookmarks/ednnkpljcbpjcoplcooifiblghkephlh?hl=en

and I am wondering if there is a native way to achieve the same thing in Firefox? And if not, perhaps an extension? I've searched for extensions like this but haven't found any.

Asked by intrikrakin 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox is scanning Power Point slide for viruses in LinkedIn which breaks the Powerpoint slide

When I see a power point slide on LinkedIn I get this Tab above the slide saying "Scanning for Viruses". It has the options "accessibility mode", "Download Document", "Ex… (read more)

When I see a power point slide on LinkedIn I get this Tab above the slide saying "Scanning for Viruses". It has the options "accessibility mode", "Download Document", "Exit Full Screen", "Skip", "Cancel", "Download", "Proceed anyways". (See picture). Normally it's just a Power Point Slide and I can just click on the right to see more but I can't anymore and I can't make the tab go away.

I looked at this post from Chrome and it works without issue. I disabled all my extensions and it is still happening.

Please let me know what i need to do for this to stop. My only guess is that I updated my Firefox recently, so maybe some new update caused this?

Thank you!!

Asked by jason.merran.brisbois 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox won't stick to taskbar when it is pinned to it

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it. … (read more)

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

Asked by M. Hellingman 1 year ago

Last reply by M. Hellingman 1 year ago

  • Archived

Firefox will not load pages the first couple of attempts.

When i start up Firefox, or go to a new website, i get a "Cannot Load Page" message for the first 1-3 attempts. It can take several minutes to access the internet every d… (read more)

When i start up Firefox, or go to a new website, i get a "Cannot Load Page" message for the first 1-3 attempts. It can take several minutes to access the internet every day. No other devices, or Thunderbird have any difficulties. I have the latest versions, completely removed my firewalls, installed a new Arris wi-fi system (my desktop is hard-wired,) and uninstalled my Norton - there has been no changes. Its getting very frustrating because i am dealing with new life issues, and trying to research documents is like pulling teeth. I need this fixed or i will need to try a new browser.

Asked by type3particle 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Tab goes to firefoxview and then a set sequence, before coming back into excel or intellij as it should have been in first place

Hi, I have had an issue for a couple of weeks now, very annoying, when say in excel or intellij, I am pressing the tab button, and for example, it doesnt indent as it sho… (read more)

Hi, I have had an issue for a couple of weeks now, very annoying, when say in excel or intellij, I am pressing the tab button, and for example, it doesnt indent as it should 4 spaces, instead it goes outside of what I am working on, and goes to firefoxview in top left, and if I press tab about 10-12 times, after this specific and exact sequence, it will end up back in excel for example, in the correct place, and then will work properly, but only after it has completed the first 10-12 steps. It is not specific to one laptop, but also applies to desktop, both are apple, one laptop is 9 years old desktop is newish fwiw.

Tried resetting keyboard to default settings on both etc, no change.

Help appreciated.

Asked by andrewmurphy555 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I cannot stop two step verification only on Firefox

Hi, When I try to sign on to my bank, PNC, I always get annoying two step verification. The problem is with Firefox. When I use troubleshoot, this does not happen. When … (read more)

Hi,

When I try to sign on to my bank, PNC, I always get annoying two step verification. The problem is with Firefox. When I use troubleshoot, this does not happen. When I use Chrome it does not happen. It does not happen on mobile. Help!

Thank You, Leslie

Asked by flash913 1 year ago

Last reply by Terry 1 year ago

  • Archived

The history must be deleted so that Facebook can display the images

It happened for the first time a few months ago, now it has to be repeated several times in a row, now this error appears one after another,after i deleted the history,th… (read more)

It happened for the first time a few months ago, now it has to be repeated several times in a row, now this error appears one after another,after i deleted the history,then again and again

long ago, when I did not allow Firefox to update(i deleted all update exe etc...) then never had any problems with it

Asked by gordonfreeeeman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to access a website

I'm unable to access a website on Firefox DDG but I can on Google. Somehow I got to a page somewhere that says "Element.releaseCapture() is deprecated. Use Element.releas… (read more)

I'm unable to access a website on Firefox DDG but I can on Google. Somehow I got to a page somewhere that says "Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:160:13". I'm guessing this is telling me the website address is incorrect. I don't know how to find a different "pointer" nor do I know how to enter the correct pointer into a phrase I can't find. Can someone please tell me what to do? Thanks.

Asked by Marsha 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

bookmarks manager

I am having trouble deleting Folders in Bookmarks Manager. When I search I get untold # of links, many of which do NOT relate to the topic. I'm sure the answer is some… (read more)

I am having trouble deleting Folders in Bookmarks Manager. When I search I get untold # of links, many of which do NOT relate to the topic. I'm sure the answer is somewhere but I can't find it. Can someone point me to the info?

Is there a way to refine the results from a large list? I'm a retired librarian so I have a lot of experience searching.

Thanks for your help

Asked by 2TorchL 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

When I paste any text, Firefox will crash, help plz!

When I use CTRL+V or even right-click to paste any text, Firefox crashes and displays an error. My Firefox version is the latest, 113.0.1. I tried entering safe mode and … (read more)

When I use CTRL+V or even right-click to paste any text, Firefox crashes and displays an error. My Firefox version is the latest, 113.0.1. I tried entering safe mode and disabling all plugins, but the error still occurs. I also tried reinstalling Firefox, but the issue persists. However, other browsers work fine. I would greatly appreciate your assistance. Here is my error report:


AdapterDeviceID: 0x1d01 AdapterDriverVersion: 30.0.14.7381 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de Add-ons: %7B2e17e2b2-b8d4-4a67-8d7b-fafa6cc9d1d0%7D:2.1.1,%7B4a313247-8330-4a81-948e-b79936516f78%7D:3.0.12,juraj.masiar%40gmail.com_ScrollAnywhere:9.2,tongwen%40softcup:2.2.0,glitterdrag%40harytfw:1.56.11,s3download%40statusbar:5.12,uBlock0%40raymondhill.net:1.49.2,%7B506e023c-7f2b-40a3-8066-bc5deb40aebe%7D:3.2.7,hotfix-update-xpi-intermediate%40mozilla.com:1.0.6,weautopagerize%40wantora.github.io:1.7.6,addon%40darkreader.org:4.9.63,helper%40savefrom.net:9.91,FirefoxColor%40mozilla.com:2.1.7,%7B7be2ba16-0f1e-4d93-9ebc-5164397477a9%7D:0.6.3.3,pixivadhide%40hayami.servehttp.com:0.37,%7B036a55b4-5e72-4d05-a06c-cba2dfcc134a%7D:9.7.2.1,webpconverter%40hilberteikelboom.nl:1.2.9,the-content-farm-terminator%40hyperbola.me:4.2.0,%7Bf6cad17e-f1e1-4512-ab72-adb4e12e9daa%7D:1.0,select-after-closing-current%40qw.linux-2g64.local:5.3,default-zoom%40jamielinux.com:1.1.3,customscrollbars%40computerwhiz:4.2.2,%7Babb0d505-379c-486f-8ada-abbcb0dc9ab0%7D:0.1.7,%40hideyoutubecontrolls:3.1.4,personal_blocklist%40wildsky.cc:3.4.0,right_next%40t7yang:2.0.2,%7Bccc02f4b-ecc2-4b21-932c-041d59bd40de%7D:0.9.1,admin%40fastaddons.com_SearchResultPreviews:3.5,%7B5a898e4e-6b5c-4acf-9e29-4c791d3b5f2e%7D:0.4.2.4,%7B27376da4-366d-4549-878e-5934e0114107%7D:1.9.1,%7B58204f8b-01c2-4bbc-98f8-9a90458fd9ef%7D:0.3.37,avi6106%40gmail.com:1.7.9,clearcache%40michel.de.almeida:3.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:113.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,google%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.4,readmoo%40search.mozilla.org:1.2,wikipedia%40search.mozilla.org:1.3,firefox-compact-dark%40mozilla.org:1.2,addons-search-detection%40mozilla.com:2.0.0 AppInitDLLs: %ProgramFiles%\MacType\MacType64.dll AvailablePageFile: 9808240640 AvailablePhysicalMemory: 3343482880 AvailableVirtualMemory: 8792887980032 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20230511191846 CPUMicrocodeVersion: 0x28 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Operating system not supported CrashTime: 1684683469 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: accessibility.cache.enabled,devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1684127100 LauncherProcessState: 1

Throttleable: 1 TotalPageFile: 17089462272 TotalPhysicalMemory: 8545705984 TotalVirtualMemory: 8796092891136 UptimeTS: 2249.70381867 User32BeforeBlocklist: 1 UtilityProcessStatus: Running Vendor: Mozilla Version: 113.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4

MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP TCPv6 服務提供者 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP 服務提供者 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 服務提供者 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP 服務提供者 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: zh-TW

Asked by REI 1 year ago

Last reply by REI 1 year ago

  • Archived

Videos washed out.

Videos on Firefox like YouTube videos and others look washed out like they've been put through a filter. When I play the page through safe mode it solves the problem. How… (read more)

Videos on Firefox like YouTube videos and others look washed out like they've been put through a filter. When I play the page through safe mode it solves the problem. However disabling all my plugins, themes and extensions makes no difference at all! What other options do i have. I have deleted the app from my pc and reloaded twice and that hasn't changed anything.

Asked by metalmick 1 year ago

Last reply by metalmick 1 year ago

  • Archived

asking primary password

Hi, since v.112 the firefox sometimes asks the primary password, seemingly for no reason. There are no stored passwords on the concerned pages, and it asks not on the pag… (read more)

Hi, since v.112 the firefox sometimes asks the primary password, seemingly for no reason. There are no stored passwords on the concerned pages, and it asks not on the page opening, but after many seconds or minutes. It occurs me on various OS's and machines, but mostly with the same add-ons. Have you ever heard of such a problem? Or is it a new "service" of the firefox or same add-on? Regards: mzee

Asked by nukudelongo 1 year ago

Last reply by nukudelongo 1 year ago

  • Archived

Fout bij het vervangen van reserve-authenticatiecodes

Bij het vervangen van de authenticatiecodes meld Mozilla een probleem. Bekijk het de schermafbeelding. Wat nu? (in het nederlandse forum ontbreekt de ask now knop. daa… (read more)

Bij het vervangen van de authenticatiecodes meld Mozilla een probleem. Bekijk het de schermafbeelding.

Wat nu?


(in het nederlandse forum ontbreekt de ask now knop. daarom hier)

Asked by johannes 1 year ago

Last reply by johannes 1 year ago

  • Archived

desktop browser not saving logins or passwords

Im using Firefox desktop version 113 with win 7 Browser will not save logins or passwords either saved by me manually or by importing from chrome. Below you will see the… (read more)

Im using Firefox desktop version 113 with win 7 Browser will not save logins or passwords either saved by me manually or by importing from chrome.

Below you will see the screen from my settings after saving. Strangely, I do get the prompt to save them. See other image below.

I do not want to use sync. I only want firefox to store this locally as the earlier versions did without any issues.

Thanks

Asked by jenna 1 year ago

Last reply by jenna 1 year ago