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  • Archived

Cannot drag files from download list

I am working on a new computer with Kubuntu and have FF installed via .deb. On my previous computer, I could drag files from the downloads dropdown (eg download a file a… (read more)

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

Asked by yves 1 year ago

Last reply by yves 1 year ago

  • Archived

Unrequested adverts

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequa… (read more)

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequate virus protection installed and this is recognised by Firefox. How do I stop these small messages that appear at the bottom right of the screen?

Asked by joebarr 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox not working properly

My firefox is presenting some malfunction on many features that are not working as they should. I tried to updated to it the last version to solve. It did not work. So I … (read more)

My firefox is presenting some malfunction on many features that are not working as they should. I tried to updated to it the last version to solve. It did not work. So I tried to restore it. which should work as I dont think its problems has to do with cookies or saved personal info. It did not work as well. So here some of the problems:

1- My firefox's home page is suppose to show my most visted sites. But it shows only empty/blank space. (image ) 2- I cant add any extension to my toolbar. They simply dont appear when I try to edit it. 3- I cant remove/edit any favorites (changes are not applied). 4- Some extension are just not working. for no reason. Betterttv for example. (Tried to reinstall, reset permission. ). they were working normally before. 5- autofill are not working. Does not show the options.

All this does not make any sense to me. As I've tried to solve restoring the firefox. Only cookies, passwords and personal info should have being kept and I dont think they are the cause of all this. I dont wanna to fully clean reinstall it as there are many logins, passwords and other info saved that I dont even remember. In additon it does not make any sense to me at all.

Asked by fernando100zxy 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 1 year ago

Last reply by Paul 1 year ago

  • Archived

Two of the same bookmark in bookmark toolbar location

I inserted a pic of my problem. I want to save a twitter bookmark in my twitter folder in the toolbar but it comes up with TWO different folders! When I save to one it … (read more)

I inserted a pic of my problem. I want to save a twitter bookmark in my twitter folder in the toolbar but it comes up with TWO different folders! When I save to one it shows up in the toolbar folder, if I choose the other it does not and I have no idea where it goes. How do I remove the second twitter location?

Asked by pathomeon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox doesnot display blur effect in some websites

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firef… (read more)

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firefox ) Image 4 : twitter.com ( Chrome) It also happens in telegram where right click menu shows blur effect

Asked by firemistkrishna 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Possible fix for black screen videos with fine audio

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I co… (read more)

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I could view videos in other browsers. Tried several things I saw suggested on threads having the same issues, but ultimately I uninstalled firefox and then reinstalled it and it seemed to have fixed the issue. Hopefully this helps others having the same issue. I tried to suggest it on a few of those threads but they were locked.

Asked by dogscouts 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox increasingly becoming unstable.

Keeps freezing. Keep getting "not responding" message. Typically I can have several tabs open on two screens but now after using Firefox for a while I start having issues… (read more)

Keeps freezing. Keep getting "not responding" message. Typically I can have several tabs open on two screens but now after using Firefox for a while I start having issues. Really just want my favorite browser back.

Asked by Blackwell Soundz & Entertainment 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Can't open first pinned tab when FF window maximized

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.… (read more)

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

Asked by ozhamlet 1 year ago

Answered by ozhamlet 1 year ago

  • Archived

cant get right shasums

Downloaded from: https://www.mozilla.org/en-US/firefox/all/#product-desktop-developer 698d39fdb1ae810e8e43051ba78ff47ff57a22ca28dd3889805a938907fbb90f Firefox Setup 114.… (read more)

Asked by XyX 1 year ago

Last reply by XyX 1 year ago

  • Archived

zecurity

I have passwords stored in Dashlane. 1. Would i be anymore secure if i followed your prompts and disabled Dashlane in order to use Firefox relay; 2. If i disabled Dahlan… (read more)

I have passwords stored in Dashlane. 1. Would i be anymore secure if i followed your prompts and disabled Dashlane in order to use Firefox relay; 2. If i disabled Dahlane to use Relay would i loose all the passwords saved in Dashlane?

Asked by Doug's Computer 1 year ago

Last reply by Terry 1 year ago

  • Archived

I get this message only with Firefox - MAILER-DAEMON@yahoo.com

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver. Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER. SINCE YO… (read more)

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver.

Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER.

SINCE YOUR ANSWERS ARE INCOHERENT TO ANYONE OVER 25, SOMEONE NEEDS TO FIX THIS AND/OR GIVE VERY CLEAR STEP BY STEP INSTRUCTIONS AS YOUR SOLUTIONS ARE USELESS.

INEXCUSABLE LE THAT YOU TREAT OLDER PEOPLE WITH SUCH DISRESPECT!

Asked by 4johnherman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

request to access my cox e-mail was bloked for security reason.

No problem getting my cox e-mails yesterday morning but was blocked in the afternoon and still today. Contacted Cox and they say that firefox is responsible. Need help ge… (read more)

No problem getting my cox e-mails yesterday morning but was blocked in the afternoon and still today. Contacted Cox and they say that firefox is responsible. Need help getting into my cox e-mails. Why did firefox bloc me?? No virus per McAffee.

Asked by Gisele Cyr 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Can't use my other email address to make a new account

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome. t

Asked by MikeSr 1 year ago

Last reply by MikeSr 1 year ago