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Firefox Tab keeps crashing on certain sites (tested mostly on twitch)

The tab keeps crashing: bp-6ab50b7b-01af-46cd-a55d-313f70221019 Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do? … (read more)

The tab keeps crashing:

bp-6ab50b7b-01af-46cd-a55d-313f70221019

Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do?

Asked by Mrs_Puffington 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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private browsing window is a different color now

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to … (read more)

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?

Asked by Sterrence 1 year ago

Answered by cor-el 1 year ago

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Not Easy to Move Tabs to Other Windows

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me … (read more)

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me a little uncomfortable. In the images and video I have sent, you can see that an unnecessary thumbnail of the tab pops up even when I move the tabs inside the window. This makes it harder to know if I am even moving the tab in the first place. Then it takes like 2-5 seconds for the new window of the individual tab I moved to appear. If whatever I said is quite confusing which I apologize for, I would very much recommend taking a look at Google Chrome, the browser I don't prefer, however, try moving the tabs around and outside one window and creating more windows with individual tabs. It feels more fluid or swift and easy to handle. Compare that to Firefox and a big difference is to be seen. I am concerned about this issue really because I am replacing my previous browsers, not only Google Chrome but browsers like Edge too which are capable of not having that issue, with Firefox instead and hopefully Firefox can have this capability. I also multitask a lot so I usually encounter this problem on Firefox. I hope this is fixed and am sure it will help a lot of users! Thank you! Here is a YouTube video link for to provide a further understanding of the issue: https://youtu.be/jRuBDH32hPI

Asked by ShriviShine 1 year ago

Answered by ShriviShine 1 year ago

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Opening new tabs

Hello, I just recently went from Brave browser back to the old days on Firefox but there is one thing that I miss and I cant find any information anywhere about that whe… (read more)

Hello,

I just recently went from Brave browser back to the old days on Firefox but there is one thing that I miss and I cant find any information anywhere about that when I opened new tabs on Brave it didnt switch to the new tab directly. Sometimes I wanna open alot of links from a page but its a real hazzle here when I need to go back to the old tab again everytime. Is there a setting for that anywhere?

Kind regards

Asked by Naughty Princess 1 year ago

Answered by Terry 1 year ago

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Missing Firefox View button

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and s… (read more)

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Asked by pmoffe 1 year ago

Answered by pmoffe 1 year ago

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Which version of portable firefox would be most secure getting updated once a month?

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while a… (read more)

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while at work, from a thumb drive. While using that portable verison, I usually just go to google image search, and a work site that would definitely be secure.

My question: I don't like to update the installation on my thumb drive very often, and occasionally work computers are very slow anyways. So if I were to update it no more often than once a month, which version of firefox would be most secure: Release, Beta, or Nightly?

If doing this is just dumb, then which version gets updated less often--it would be Release, correct?

Asked by prr 1 year ago

Answered by cor-el 1 year ago

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Helvetica font not displaying properly with greek language, in various applications, including Firefox and Thunderbird

Hi everyone! I come back for a problem that I faced some months ago and I think is getting worse, meaning that it looks like it is affecting more applications. I fi… (read more)

Hi everyone!

  I come back for a problem that I faced some months ago and I think is getting worse, meaning that it looks like it is affecting more applications. 
  I first noticed that there are some greek websites, that are loading pop-up cookies settings with corrupted greek characters. The rest of the site displays greek properly. When I open the Inspector and check the font, it is Helvetica family font that is not appearing correctly (image 1). This is the case when in Settings->General->Fonts->Advanced, the "Allow pages to choose their own fonts, instead of your selections above" checkbox is selected-ticked. When the checkbox is de-selected/unticked, the same pop-up cookies settings is displaying properly (image 2). The problem remains using Chrome, but Firefox is my main browser. 
  The same issue exists with Thunderbird as well, where again in Settings->General->Fonts->Advanced, the checkbox "Allow messages to use other fonts" changes the way emails appear in greek language (images 3 and 4). 
  I have also noticed that with Discord application, there is a similar issue (image 5). Some greek characters are not displaying properly. I uninstalled and reinstalled Discord (in greek), but the problem remains the same. When installing english version of Discord, it is ok. 
 The problem also seems to be with greek language versions of websites, like facebook homepage in english and in greek language (images 6 and 7). 
 I have tried to search for similar problems and suggested solutions on the internet, but there is no permanent solution so far for my PC. I have followed https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi... solution, running Firefox in Troubleshoot mode, which resolves the problem temporarily, but not permanently. According to the above solution, "the likely cause is an extension, theme or hardware acceleration", but when I follow every step to determine which one of these (extension, theme or hardware acceleration) is the problem, all of these prove to work properly (supposing I'm following steps correctly). 
 I'm not sure if this is a Mozilla or a Windows issue. Therefore, any suggestions for a permanent solution would be much appreciated.

Asked by iliastolos 1 year ago

Answered by iliastolos 1 year ago

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right-clicking on an image now has no options to do anything with the image (copy image / copy image location / save image are gone)

I use Firefox for my work and that involves working with a lot of images online. For some reason, this option has been completely removed from Firefox for me. Now when I… (read more)

I use Firefox for my work and that involves working with a lot of images online. For some reason, this option has been completely removed from Firefox for me.

Now when I right-click on an image, there is no longer any option to copy the image, copy the image's location or save the image.

Like I said, I use this browser for work and if I can't interact with images I'll have to start using some other browser.

Thanks in advance.

Asked by jbdastardly 1 year ago

Answered by jbdastardly 1 year ago

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Using 1Password 8 with the latest Firefox browser Version 106.0.1 (64 bits)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a su… (read more)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a sudden my 1Password manager stopped filling in my usernames and passwords for me into my logins. How do I get this functionality back so my 1Password manager works with Firefox again? Is there some setting that I failed to update in Firefox? Thanks. MR

Asked by MJR3 1 year ago

Answered by MJR3 1 year ago

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i can't play some (but not all) youtube videos with firefox 106.0.3

i can't play some (but not all) youtube videos. they do play on other web browsers. the message is "an error occured, please try again later. playback ID is ... " i'… (read more)

i can't play some (but not all) youtube videos. they do play on other web browsers.

the message is "an error occured, please try again later. playback ID is ... " 

i'm using firefox 106.0.3 on linux suse tumbleweed. Before I upgraded to both of these the same videos were playing ok.

Asked by ruthtoby 1 year ago

Answered by ruthtoby 1 year ago

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Pop up blocker

I have been a user of a particular website for awhile now. it is thingiverse.com . This website continually tells me that I need to disable my pop-up blocker in order … (read more)

I have been a user of a particular website for awhile now. it is thingiverse.com . This website continually tells me that I need to disable my pop-up blocker in order to download a file from their website. 1. I DO want to download from their site. 2. I have not got the pop up blocker enabled on firefox 3. I do not have another pop up blocker enabled on my computer. 4. If I use a Microsoft Edge to get on the web, I can download from that website. 5. I have tried to actually enable pop up blockers on firefox and then say the pop ups are fine on thingiverse.com and that doesnt work either

6. I don't want to use a different browser to go on that website but can't figure out what to do.

Please offer any kind of insight you may have.

Thanks so much.

Asked by tlatchaw01 1 year ago

Last reply by Terry 1 year ago

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Some .MSI Files Downloaded as Garbled Plain/Text in Firefox v106.0.x

I am trying to download a .msi installer from the Dell servers at https://dl.dell.com/serviceability/catalog/SupportAssistx64-3.12.3.5.msi using Firefox v106.0.1 but whe… (read more)

I am trying to download a .msi installer from the Dell servers at https://dl.dell.com/serviceability/catalog/SupportAssistx64-3.12.3.5.msi using Firefox v106.0.1 but when I click on that link it opens in a new tab as garbled plain/text (see attached image). If I right click that link and choose "Save Link As" then I am able to correctly download the .msi file.

I have no problem downloading this .msi installer using MS Edge v106.0.1370.52.

I don't think there is a universal problem downloading all .msi installers with Firefox since I can download the latest 64-bit .msi installer for Firefox (Firefox Setup 106.0.1.msi) from https://www.mozilla.org/en-US/firefox/all/ without a problem.

I found a comment by jsche2000 in rkm's July 2017 thread clicking on msi link displays garbage rather than download msi file that "usually the problem is that the server is not set up with a specific content-type for .msi so it sends a default content type such as text/html or text/plain that Firefox dutifully displays in a tab... Unfortunately, there's no built-in way to tell Firefox 'when you see a .msi extension, ignore the content-type indicated by the server and just save it' ".

Before I contact Dell and ask them to fix this problem on their download server, is there any possibility that Firefox v106.0.x has introduced a bug in the way this browser recognizes the specific content-type of some .msi installers? I'm not sure, but there seems to be a change in way that Firefox downloads files in v106.0.x. For example, when I download the latest 64-bit .msi installer for Firefox from https://www.mozilla.org/en-US/firefox/all/ my Firefox prompt now specifically declares that I'm downloading a Windows Installer Package (see attached image), which I don't recall seeing with previous versions of Firefox.

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64-bit Win 10 Pro v21H2 build 19044.2130 * Firefox v106.0.1 * Microsoft Defender v4.18.2209.7-1.1.19700.3 * Malwarebytes Premium v4.5.16.217-1.0.1792 * Macrium Reflect Free v8.0.6979 * Dell SupportAssist v3.12.3.5 * Dell Update Windows Universal v4.6.0 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Asked by lmacri 1 year ago

Answered by TyDraniu 1 year ago

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White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom… (read more)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

Asked by lianalynn13 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How can I locate the cookie (or cookies) used by a specific website and delete them (not all cookies)?

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them. Thanks. … (read more)

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them.

Thanks.

Asked by Sue 1 year ago

Answered by Balázs Meskó 1 year ago