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  • Archived

File preview for Downloads not updating

To preface this, I am not sure if this is caused by my OS (Ubuntu 24.04) or by the way Firefox tends to work on Linux as other issues have been (and therefore, might be r… (read more)

To preface this, I am not sure if this is caused by my OS (Ubuntu 24.04) or by the way Firefox tends to work on Linux as other issues have been (and therefore, might be resolved with a change in about:config).

Problem: When I download a file and download another one right after that one, the window showing the folder I am choosing to download to won't show the file/image preview of the file I just downloaded before; it only shows the correct preview once I have opened the file manager on my OS; after doing that the file preview is up to date again. (basically, it only shows the correct file preview when I viewed the files on my desktop before opening the download window and will not keep up to date with the most recent changes on its own like it does on Windows for example)

Asked by Menosgada 8 months ago

Last reply by jonzn4SUSE 8 months ago

The file names of the downloaded files in Firefox are automatically garbled

Whether the file is opened internally or directly downloaded to the desktop, the file name will be automatically changed to garbled text。This led to me manually correctin… (read more)

Whether the file is opened internally or directly downloaded to the desktop, the file name will be automatically changed to garbled text。This led to me manually correcting the file name to be correct every time I downloaded, and my installation of the "Download File Name Encoding" plugin was also ineffective.

Asked by qyhiixx 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved
  • Archived

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 7 months ago

Answered by TyDraniu 7 months ago

  • Archived

Downloaded file is deleted when close Web window

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was clos… (read more)

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was closed and the file was there. After closing the window the file is no longer in the folder. Also it is not in the trash.

Asked by Techie99 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

"save image as" behaviour in dialogue window

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order,… (read more)

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order, rather than my preferred order (sorted alphabetically by name, followed by sorting by type).

I can see no rhyme or reason to the way Firefox lists files and folders in the dialogue window, so every time I am saving an image I have to sort things by name and type before I can find what I want.

This is not permanent so I have to repeat this action every time I save an image.

How do I, please set application preferences? to make this setting permanent?

Asked by bambukouk 5 months ago

Last reply by bambukouk 4 months ago

  • Archived

Duplicate downloads

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know… (read more)

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know if it is connected. FF version 138.0.3 (64-bit). How can I prevent this please?

Asked by simon.c.lord 9 months ago

Last reply by James David 6 months ago

FF 140.4.0 - Paths shown in save window (toolbar at top, folder in navigation panel) are wrong

What follows describes what I think is an annoying bug, and as I'm writing a draft of the bug report, I thought I'd post it here first to make sure it's understandable, a… (read more)

What follows describes what I think is an annoying bug, and as I'm writing a draft of the bug report, I thought I'd post it here first to make sure it's understandable, and if possible to get others to confirm the bug.

In Tools - Settings - Files and Applications, with the following settings: - Always ask you where to save files is ON - What should Firefox do with other files? is set to Ask whether to open or save files

If a file type is not defined in the Applications list/grid, Firefox 140.4.0esr displays the Open or Save box (only Save for .exe files) If you click Save, FF opens a save window according —logically— to the path defined in Tools - Settings - Files and Applications - Downloads, so - The list of files shown to the right is correct, - But the path shown in the toolbar above it is wrong (> ComputerName > C:\ > in my case), - And the selected folder in the navigation column to the left is also wrong (ComputerName in my case)

and that always throws me off.

The bug appeared before FF v140.4.0

Test downloads - Go to https://openexr.com/en/latest/test_images/TestImages/AllHalfValues.htm and click the link below the AllHalfValues.exr title - Go to https://www.picsellia.com/post/tiff-tag-image-file-format and right-click on one of the pictures at the top, select Save Image as from the context menu.

Please post a brief message below to confirm or invalidate my finding. Thanks!

Asked by PR101 4 months ago

Last reply by Sebastian Becker 4 months ago

  • Archived

Can't download anything (including extensions). Wont work in safe mode, wont with extensions disabled

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googl… (read more)

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

Asked by Andy Wallisch 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Firefox does not ask me where I want to save my downloads.

I have my Firefox browser set to ask me where I would like to save my downloads. However, it never asks me. It just automatically sends everything to my downloads folder … (read more)

I have my Firefox browser set to ask me where I would like to save my downloads. However, it never asks me. It just automatically sends everything to my downloads folder then opens the file in a new window. I then have to go into my downloads folder and save it where I want to save it. So I must go through the saving process twice. Given that I download a lot of files for my business, this gets real old real quick. I don't have this problem with Chrome. I would like to stick with Firefox, but I'm going to have to make a change if I can't get this issue fixes.

Asked by mattymoe 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

Mac option-click to download linked file?

Hi — I used to be able to option-click (on a mac) a link in a firefox window to download the linked file directly to my selected downloads folder. This has seemed to stop… (read more)

Hi — I used to be able to option-click (on a mac) a link in a firefox window to download the linked file directly to my selected downloads folder. This has seemed to stop working. Can you help me get it going again?

Many thanks, Mark

Asked by srsmark 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Download Error for Adobe Illustrator (.ai) Files Change to .pdf

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downlo… (read more)

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

Asked by Brian Sauriol 1 month ago

Last reply by Brian Sauriol 1 month ago

  • Archived

Can't uncompress download of Firefox 135.0

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing. curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product… (read more)

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing.

curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" && tar -C /tmp -xjf /tmp/firefox.tar.bz2 firefox

Starting with 135.0 the tar command fails with:

bzip2: (stdin) is not a bzip2 file.
tar: Child returned status 2
tar: Error is not recoverable: exiting now 

134.0.2 works: curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-134.0.2....

A couple questions: - What has changed? Is there some other way we need to download and uncompress? - Is there any documentation of the supported query params for https://download.mozilla.org

Thanks, Paul

Asked by pwbennet 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

CSV-file downloaded with PDF-extension

Hi, I'm running into an issue where when I download a CSV-file from a website it's downloading as a pdf when it should be downloading as a csv. If I after the download re… (read more)

Hi, I'm running into an issue where when I download a CSV-file from a website it's downloading as a pdf when it should be downloading as a csv. If I after the download rename the file back to the csv-extension, I can open it in Excel. Any ideas? I run Linux on my laptop.

Asked by henrik41 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago