Showing questions tagged: Show all questions

Printing problem--been getting a printing error the last couple days this message "error occurred while printing".

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying … (read more)

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying to print copies of tax forms ( 11 pages)?? page that print shows Firefox in top left corner of page. Today same problem with a four page email print job.

Asked by kmfa1 1 week ago

Last reply by Paul 1 week ago

Not able to sync my browsing data

Hello! I synced my browsing data yesterday by signing in to firefox account and reset my OS(window 10) to improve my laptop's speed. When I am trying to get back my brow… (read more)

Hello! I synced my browsing data yesterday by signing in to firefox account and reset my OS(window 10) to improve my laptop's speed. When I am trying to get back my browsing data back after resetting and installing firefox by signing in to my firefox account and pressing the Sync Now button then its not giving me my browsing data back. Why is it so? Need Help. Thank You!!

Asked by htmailcollector 1 week ago

Last reply by jonzn4SUSE 1 week ago

I can't get access to my camera on Spelltable.com

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.… (read more)

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.com by selecting either from the dropdown "allow" menu. One day, I was no longer able to select my webcam. I could only select the obs virtual camera. I switched to MS Edge which worked as normal. I've uninstalled OBS and all plug-ins. Same result I've reinstalled firefox. Same result. I've been using MS Edge for websites that need my camera.

Asked by clffrd.ava 1 week ago

Last reply by clffrd.ava 6 days ago

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (read more)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Asked by maple22 1 week ago

Last reply by cor-el 1 week ago

Firefox session memory was lost in the old version

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS. I encountered a phenomenon like this: When I logged in to the application, in the tab I was workin… (read more)

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

  • When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

What is the cause of this phenomenon? How can I fix it?

Asked by HIEN LE THI THUY 1 week ago

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

can't find to remove Grow print popup

I accepted this the other day but now don't want it. It is a Print popup & at bottom says Grow I can not find how to remove this. Popup shows this: Unlock the Print… (read more)

I accepted this the other day but now don't want it. It is a Print popup & at bottom says Grow I can not find how to remove this. Popup shows this: Unlock the Print Button!

Sign up to our mailing list to gain access to print this page. Email * I consent to receiving emails and personalized ads. Already have a Grow Account? Switch to Login

Asked by jcluvu22 1 week ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 1 week ago

Last reply by zeroknight 1 week ago

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (read more)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Is there a way I can get my Add-Ons BACK after "upgrading" to a version that keeps Cloudflare happy?

I did an Upgrade to a version of Firefox that would bypass those "Your Browser Is Not Supported" messages that apparently come from "Cloud-flare." I figured [naievely!] … (read more)

I did an Upgrade to a version of Firefox that would bypass those "Your Browser Is Not Supported" messages that apparently come from "Cloud-flare." I figured [naievely!] that my addons would "port" to the upgrade. They didn't. Is there any way [e.g., a putative backup file, perhaps] that would allow this?

Thanks in advance...!

Please reply to --- The Gray Cat << tmc@att.net >>

Asked by The Gray Cat 1 week ago

Last reply by cor-el 5 days ago

  • Locked

Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (read more)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Asked by rpm3110 1 week ago

my bookmark is not syncing after logging on another win-10 machine

bold textDear Firefox team. My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account. how can i get the syncing bookma… (read more)

bold textDear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

Asked by Sheraz Ali 1 week ago

Last reply by Sheraz Ali 1 week ago

Viewport in the devtools going out of bounds when resizing the viewport

Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-b… (read more)

Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-based Edge browser due to one specific feature in its DevTools. In Edge, when I resize the viewport, it stops at a certain limit. If I want to resize it further, I can zoom out and then continue resizing. I find this feature very useful. Is there a way to have similar functionality in Firefox? I’m currently using the Firefox Developer Edition.

Asked by Aditya 1 week ago

  • Solved

Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (read more)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 1 week ago

Answered by nayrdrofwarc 1 week ago

website shows a Mozilla error

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla… (read more)

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be updated. Would you kindly assist me with updating Mozilla? For example, I receive an error notification when I try to open (https://pdfmedicalbooks.com/).

Asked by Alvit Ubit 1 week ago

Last reply by zeroknight 1 week ago