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  • Archived

Lastpass Extension not active on browser window.

Got a bit of an issue. There seems to be a change to functionality of Mozilla's Firefox browser and its affected one of my extensions; Lastpass. Previously, clicking th… (read more)

Got a bit of an issue. There seems to be a change to functionality of Mozilla's Firefox browser and its affected one of my extensions; Lastpass.

Previously, clicking the jigsaw icon for extensions would show extensions such as Lastpass. If I click this now, it takes me to the extensions page for managing extensions.

I had previously had lastpass installed. But it seemed to disappear without me uninstalling it. This isn't the first time where there has been an update to Firefox and the plugin extensions has been broken so I downloaded the Lastpass extension and installed it again. It now appears in my extensions page. However, there doesnt appear to be any way for me to access it. Log into to it. Nor do websites get the autofill I would expect from Lastpass. So I have no access to its functionality.

I cant seem to find a way to get around this.

I feel that the extension icon (jigsaw icon) has now had its navigation changed during an update where it no longer points to where it should when you click it.

To access Lastpass, I can log in through the Lastpass website but this fiddly and time consuming. Can anyone suggest how I can get The Lastpass icon to appear in the top right of the window or to get it as an option that would drop down where I would normally expect it; by clicking the extension icon in the top right?

Clicking it is currently taking me to the "Personalise Your Firefox" page in the main browser window.

Thanks

Asked by Detritus 1 year ago

Last reply by Detritus 1 year ago

  • Archived

Lost Bookmarks After Syncing Firefox on New Mac Device

Hello Firefox Community, I'm experiencing a significant issue with my Firefox bookmarks after migrating to a new Mac device. Background: 1 I recently switched to a n… (read more)

Hello Firefox Community,

I'm experiencing a significant issue with my Firefox bookmarks after migrating to a new Mac device. Background:

  1. 1 I recently switched to a new Mac and installed Firefox.
  2. 2 Before the switch, I was using Firefox on another Mac, and I had synced all my bookmarks and other data with my Firefox account.
  3. 4 The old Mac has since been formatted, and unfortunately, I no longer have access to it.
  4. 5 After signing in to my Firefox account on the new Mac, I noticed that none of my previously synced bookmarks appeared. It’s as if the sync didn’t bring over any of my old data.

TL;DR: Despite having synced my bookmarks with Firefox on my old Mac, they did not transfer to my new Mac after syncing. I’m worried that these bookmarks might be lost forever.

Is there any way to recover my old bookmarks from the Firefox Sync servers or through any other means?

Thank you in advance for your help!

Asked by k1t 1 year ago

Last reply by k1t 1 year ago

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  • Archived

SIR I AM HELP FOR THIS SOLVED TROUBLESHOOTING

https://pcc.police.gov.bd/ords/pcc2/r/pcc/apply?clear=12&session=6402485961689&cs=[url trimmed] Secure Connection Failed An error occurred during a connection… (read more)

https://pcc.police.gov.bd/ords/pcc2/r/pcc/apply?clear=12&session=6402485961689&cs=[url trimmed]


Secure Connection Failed

An error occurred during a connection to pcc.police.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Boi Bitan 1 year ago

Last reply by Boi Bitan 1 year ago

  • Solved
  • Archived

login inforamtion location on linux

Hi there! My linux crashed and I only have an access to the terminal now. I'm trying to save login information and bookmarks that were saved in the browser. I didn't use … (read more)

Hi there! My linux crashed and I only have an access to the terminal now. I'm trying to save login information and bookmarks that were saved in the browser. I didn't use an account. So I'm trying to find a location in the linux system where it was saved. I used 'find' command with key words 'mozilla' and 'firefox' to find possible locations but I'm not sure that I covered everything. Maybe someone here knows exactly where I should look. Thank you for you help and advance :)

Asked by problemcreator 1 year ago

Answered by ThePillenwerfer 1 year ago

  • Archived

Puzzling question

Signed into Wall Street Journal. Clicked on a subject. Got this on a screen Application error: a client-side exception has occurred (see the browser console for more inf… (read more)

Signed into Wall Street Journal. Clicked on a subject. Got this on a screen Application error: a client-side exception has occurred (see the browser console for more information). Tried to ask the question at WSJ, Their trees are hard to get through. What is a browser console?

Asked by Charlie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Adobe Acrobat Add-On Extension Corrupt

The Adobe Acrobat Add-On Extension for Firefox was missing so I attempted to add it from Adobe Acrobat Pro 2017. I have had to do this manually by installing from the ad… (read more)

The Adobe Acrobat Add-On Extension for Firefox was missing so I attempted to add it from Adobe Acrobat Pro 2017. I have had to do this manually by installing from the adobe_acrobat-1.0-windows.xpi file. This usually has worked. When i tried to add it this time is said the add-on file was corrupt.

I tried uninstalling and redownlading AdobeAcrobatPro 2017 thinking this would add an uncorrupted file and got the same the same message. Unfortunately, because I had used the Adobe license key too many times for Acrobat 2017 on my computer I had to upgrade to Adobe Acrobat Pro 2020. i had hoped this would solve the problem. But no, I get the same message corrupt file message even with a new copy of the Acrobat Pro 2020.

What is going on? Can anyone help with this?

Asked by gkbergen 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

409 errors and reload loop when logged in to a wordpress website - only in firefox

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop. https://imgur.com/hnjbGGe Sometimes if I clear the browser history or open… (read more)

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop.

https://imgur.com/hnjbGGe

Sometimes if I clear the browser history or open a private window, I can successfully log in and load a page - once. The page seems to load normally but there are 409 errors shown for many of the files in the developer tools.

https://imgur.com/uTugRTC

If I reload the page again, it goes back to the endless loop.

This started when I installed a wordpress caching plugin, but the problem is specific to firefox, so I don't really know whether firefox or the plugin is actually responsible.

How could firefox be getting 409 errors when other browsers get normal 200 responses for the same resources?

Why is firefox triggering this reload loop, and is there a way I can stop it?

Asked by avery5 1 year ago

Answered by avery5 1 year ago

  • Archived

I keep getting this most annoying "SIGN IN WITH GOOGLE ACCOUNT" box and cant get rid of it

I cant get rid of this unsolicited "sign in with google" prompt which has cost me untold lost time having to type things over because it pops up when im looking at the ke… (read more)

I cant get rid of this unsolicited "sign in with google" prompt which has cost me untold lost time having to type things over because it pops up when im looking at the keyboard while typing , getting noplace ! It is deliberate harassment !

I DO NOT HAVE ANY GOOGLE ACCOUNT AND WILL NEVER HAVE A GOOGLE ACCOUNT .

Therefore I can't sign in using any google account ! Why then do I get this trash ? All the recommended ways to shut it off don't work ! They all talk about going to google account settings ! As I've said , I do not have any google account ! Therefore I can't go to any settings ! I can't get rid of this unwanted harassment !

I want to get rid of this garbage and never want it to come back after any BS "updates"

Asked by ronaldchampagne49 1 year ago

Last reply by ThePillenwerfer 1 year ago

  • Archived

Firefox 129.0.2 has bugs

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then… (read more)

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then it starts to malfunction again. I have to restart my PC. Could you release a patch that works as well as before FireFox 129.0? On the other hand, Canal+ works perfectly Thanks. Kind regards.

Asked by Igor 1 year ago

Last reply by steven.copias 11 months ago

  • Archived

Captcha

Hi guys, Just wanting to know why the Captcha is so hard. I sometimes need to do the captcha 30-40 times. Can't there be a simpler way to do this. it's very frustrating w… (read more)

Hi guys, Just wanting to know why the Captcha is so hard. I sometimes need to do the captcha 30-40 times. Can't there be a simpler way to do this. it's very frustrating when I google an address that I need to go to but it takes 15 minutes to get through the captcha. I end up closing Firefox & opening Chrome or Edge. Can something be done about this? Also, Captcha is not clear.. When it comes up with "Motorcycles" is the rider included in this? Or "Stairs" is the hand rail included in that? Please change it to make it simpler so I can continue using Firefox. I'm using Windows 10 on a computer.

Thanks guys

Asked by Joe 1 year ago

Last reply by cor-el 1 year ago

  • Archived

While using firefox as browser and roboform to make passwords upgrades, I had my usbank signed in. did not change any password/user id on this. Now I can't sign in to it.

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or passwor… (read more)

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or password. However, ever since then I am unable to sign in to my us bank site. It brings up the site but as soon as I click to sign in, it greys the screen. I am able to sign in to every other site I have tried on the firefox browser. I am also able to sign in to my us bank site on at least two other browsers without issue. What has happened and how can I fix firefox to allow me to use it? The us bank site is not an app. Thank you.

Asked by PLAYTIME306 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

Posting comments on New York Post

Firefox does not allow me to post comments on New York Post. The comment section says I must log in to post, but I am already logged in. I can log out and log back in… (read more)

Firefox does not allow me to post comments on New York Post. The comment section says I must log in to post, but I am already logged in. I can log out and log back in again, but still not allowed to post as it says I need to log in. When I change browsers there is no difficulty posting after logging in. What setting on Firefox is preventing me from posting on NY Post?

Asked by pkronfield 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Opening Many Pages from History

Is there a way to open many pages quickly from history? Whenever I'm in history and I open a page, the history window closes. In order to open another page from the hist… (read more)

Is there a way to open many pages quickly from history?

Whenever I'm in history and I open a page, the history window closes. In order to open another page from the history I need to go back to menu > history, search through history again, and go from there. I want to open like 5 tabs real quick, as I imagine it 5 quick middle clicks in the history window without the history window closing. Is there any preference for this or extension?

Asked by eric.t.hanley 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

system alerts popping up - system error, 3 viruses, click to remove etc

messages pop up, 3 at a time, showing from Mozilla Firefox: - system alert click okp4 ......, 3 viruses, click to remove etc etc see attached screen shot. Is this legit? … (read more)

messages pop up, 3 at a time, showing from Mozilla Firefox: - system alert click okp4 ......, 3 viruses, click to remove etc etc see attached screen shot. Is this legit? I doubt it. How to stop them popping up?

Asked by 6j7qk7qpxb 1 year ago

Last reply by James (doing minimal support) 1 year ago

  • Archived

This Still Hasn't Been Resolved For Me ImportEnterpriseRoots

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win … (read more)

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

Asked by Jan Klassan 1 year ago

Last reply by rayny 9 months ago

  • Archived

Remove Imported Chrome Bookmarks From Firefox

Hello, I recently bought a new computer and it imported the bookmarks that I had from my chrome account to Firefox after installing it. I already had a firefox account o… (read more)

Hello,

I recently bought a new computer and it imported the bookmarks that I had from my chrome account to Firefox after installing it. I already had a firefox account on my old computer and I signed into the new computer with my firefox account thinking it would make a difference but I am still unable to see my old bookmarks that were on my old firefox. Now the issue is even the firefox on my old computer was also updated with the imported bookmarks from Chrome. Please let me know how to solve this issue and get back my old firefox bookmarks back, please attach screenshots if possible.

Thank you!

Asked by Sophiaaaaa 1 year ago

Last reply by cor-el 1 year ago

  • Archived

General Problems with speed and loading pages after latest update

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and af… (read more)

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and after refresh. when can I expect improvement?

Asked by truex14 1 year ago

Last reply by truex14 1 year ago