Showing questions tagged: Show all questions
  • Archived

browser managed

I have avg vpn. My firefox settings have a notice that "your browser is being managed by you organization. Can you please confirm this is avg vpn and not an unauthorized … (read more)

I have avg vpn. My firefox settings have a notice that "your browser is being managed by you organization. Can you please confirm this is avg vpn and not an unauthorized third party?

Asked by Excellere IP 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (read more)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper 1 year ago

Answered by dee_veloper 1 year ago

  • Archived

recaptcha

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an in… (read more)

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Asked by bill340 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks etc not Syncing w/ FF Sync to Mac OS

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging … (read more)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Asked by darintenb 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sound continues to play after pressing the back button when watching videos

Windows 10 Home 22H2 Firefox 125.0.3 For quite awhile I have had an intermittent problem when watching YouTube videos. To watch a video I right click on it and sele… (read more)

Windows 10 Home 22H2 Firefox 125.0.3

For quite awhile I have had an intermittent problem when watching YouTube videos. To watch a video I right click on it and select "open link in new window". If I just click on the video to watch it, the main page may reload when I click on the back arrow and some of the videos I was interested in are no longer displayed. Sometimes my touchpad doesn't recognize the right click and opens the video in the current window. After it starts playing, if I click the back arrow, the video returns to the previous page (which may be reloaded), and sometimes the audio from the video keeps playing, so I have audio for a video that is no longer visible. When this happens, if I click on another video, the audio from both are played. Today I had the same thing happen when I was streaming a TV program from the Spectrum website.

1. If I click on a YouTube video from the main page, should the main page be rebuilt when I click on the back arrow? 2. How do I resolve the audio continuing to play problem? i don't know if this is a Firefox problem but I have no idea where to start to fix it.

Asked by taherte 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_… (read more)

Secure Connection Failed

An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid.

Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

This seems to be caused by Firefox. I don't have this problem with Edge, Chrome or Opera

Asked by rpurch 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

New computer problems

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan… (read more)

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan

p.s. I am at work, the new computer is at home., The version of Firefox was downloaded yesterday and the operating system is Windows 11

Asked by Susan Gatewood 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Login problem to the The Guardian Newspaper site/ hangs after clicking "sign in"

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventPar… (read more)

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventParams=componentType%3Didentityauthentication%26componentId%3Dguardian_signin_header and https://profile.theguardian.com/signin? )

The problem is that after I click "Sign In", that little circling line becomes the Energizer Bunny, circling away and circling away, but not logging me in.

I have no problem logging in using those login pages on Edge, so confident of username/password combo

I have (repeatedly) turned off tracking protection, Adblock Plus & Privacy Badger for the site, cleared history (cookies and cache, as well as all), followed the complete set of instructions at https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords, and refreshed Firefox. Still the same problem.

HELP - I don't want to be forced to use Edge :)

Asked by PaulWermer 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Login problem

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser. I tried t… (read more)

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Asked by chcats 1 year ago

Last reply by chcats 1 year ago

  • Archived

how to change firefox default search engine?

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=… (read more)

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=%25s&sca_esv=cd9a55a255ee4ca7&source=lnt&tbs=cdr%3A1%2Ccd_min%3A2022%2Ccd_max%3A&tbm=

but how can i change this in firefox? where i need to put this or how?

Asked by moderndefender 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Etrade problems

I can open the main Etrade page but when I then click on anything else all I get is the hour glass which does not go away. This is ANY other page I try to go to in Etra… (read more)

I can open the main

Etrade page but when I then click on anything else all I get is the hour glass which does not go away.  This is ANY other page I try to go to in Etrade.

I go to Edge and have no problems but I have used FF for many years and would like to continue doing so.

Tks for the help - jb

Asked by jim 1 year ago

Last reply by cor-el 1 year ago

  • Archived

hero ware games not load now and work on chrome browser

when open games not loading until close " enhanced tracking protection" switch and next time even it is close not open until make " enhanced tracking protection" switc… (read more)

when open games not loading until close " enhanced tracking protection" switch

and next time even it is close not open until make " enhanced tracking protection" switch open and reload page and then closed and reload page again to open and every time like that

Asked by mohammed 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Network Protocol Error

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I r… (read more)

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

Asked by mrhend 1 year ago

Last reply by cor-el 1 year ago

  • Archived

password manager

heb.com i can login, but my password manager takes me to accounts.heb.com, & it gives me the error message. I went to heb.com, logged in & saved it. When I … (read more)

heb.com i can login, but my password manager takes me to

accounts.heb.com, & it gives me the error message. I went to

heb.com, logged in & saved it. When I looked at passwords again it had

accounts.heb.com, & I cant edit that. I don't know if its Firefox or HEB.

Asked by Theodore Ojevich (Ted Ojevich) 1 year ago

Last reply by cor-el 11 months ago

  • Archived

Disable Automatic Updates In Firefox Version 125.0

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to … (read more)

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to update.

Asked by jhughey 1 year ago

Last reply by roger.noble2021 1 year ago

  • Archived

Autofilled forms not recognized - recent occurrence

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't le… (read more)

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

Asked by guymadison 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

firefox updates

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by t… (read more)

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by the update process. I dont want that. when I open the browser I want to go straight to what i am doing. I dont want to have to sit there and wait while the browser updates. If it did updates once a month or less it wouldnt be such an issue but the damn browser is updating every few days or even every day and it always wants to do it when I want to do my own work. IS there not a way for the browser to update while im asleep at 3 am? When Im not wanting to use it. Its so irritating. It causes me to not bother with updates. I dont want to comply. When IM given a choice for any updating I set updates to install in the early hours when Im not inconvenienced by it. How can I do this with firefox?

Asked by uncleresry 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Virginmedia

In the last couple of days I've been unable to login to my virginmedia accounts using firefox, all other browers work fine, I can enter details no trouble but as soon as … (read more)

In the last couple of days I've been unable to login to my virginmedia accounts using firefox, all other browers work fine, I can enter details no trouble but as soon as I press the blue button on their page nothing happens, cleared cookies and data for virgin but didnt help.

Asked by mwck64 1 year ago

Last reply by Paul 1 year ago