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I cannot open my downloaded POCKET LIST EXPORT file

The downloaded file name is: part_000000(5),csv The small window that appears asks: "What should Firefox do with this file?" I clicked on "Open with Firefox", then clicke… (read more)

The downloaded file name is: part_000000(5),csv The small window that appears asks: "What should Firefox do with this file?" I clicked on "Open with Firefox", then clicked "OK", but the window just vibrates and doesn't open the file. The file contains the URL's of all the pocket saves that will be lost after October 8th.

Asked by timothycunningham 5 months ago

Last reply by Paul 5 months ago

  • Archived

S Mode

Anyone know if the Firefox app will be in the Microsoft Store soon for download? I bought a new computer and if I download the app from the website I will permanently be… (read more)

Anyone know if the Firefox app will be in the Microsoft Store soon for download?

I bought a new computer and if I download the app from the website I will permanently be taken out of S mode (I’m sure you guys are aware of this issue).

Im hoping the app will be available through the Microsoft Store very soon because I only use the Firefox browser on all of my other devices.

Is there a way around it other than permanently switching out of S mode and downloading? I’m aware I can do that but prefer not to.

Thank you!

Asked by TwinNicole 9 months ago

Last reply by James 9 months ago

  • Archived

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't use my own script as an application for a given media type.

I need to call an executable script that I wrote when I click on a link to a file of a certain file type. I used to be able to browse to my script in order to set it as … (read more)

I need to call an executable script that I wrote when I click on a link to a file of a certain file type. I used to be able to browse to my script in order to set it as the desired application, but now I can't find any way to persuade Firefox to call my script when, for example, the linked-to file's name ends in '.dng'. Where is the list of such applications, and how do I add my script to it?

Asked by srn4 7 months ago

Last reply by srn4 7 months ago

  • Archived

PDF documents converted to "Firefox HTML Documents" by Firefox without my permission

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my lapt… (read more)

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my laptop File dropdown menu to "export" and convert six new Word documents into six PDFs, which were saved on my Toshiba laptop and intended for uploading and filing with a governmental body. My Toshiba laptop runs Windows 10. This error and unauthorized action by Mozilla Firefox affects many dozens of PDF documents that I have created and saved over the last decade and causes me great inconvenience and harm.

How can I restore my PDFs to their correct form and format as PDFs, not "Firefox HTML Documents", which may not be uploadable or usable with court, government or other website portals?

How can I prevent Mozilla Firefox from making this unauthorized error and conversion of PDF document again?

Additional Edit of my question - After reading comments from numerous others that had the same problem of unauthorized change of PDFs to Firefox HTML Documents, I have the following additional question. How can we contact someone at Mozilla to make them stop their destructive highjacking of people's documents? I'm a lawyer, so in my world tampering with someone's document, that is required by law to be submitted as a PDF, can have serious real world consequences. I'm sure this is true of many other people's documents in many other fields and businesses. Who can we contact at Mozilla to insist that Mozilla's tampering with PDFs has to stop immediately? If Mozilla will not stop misappropriating control and tampering with documents, people should be compensated for any harm that Mozilla causes to such a large number of people.

Asked by simon.taylor 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved

FF auto saves files I click on like PDFs

Mint 147.0.4 64 bit I click on a pdf, it opens in qpdfview. It also saves in wherever my default save folder is. I later have to go remove all these junk PDFs from Downlo… (read more)

Mint 147.0.4 64 bit I click on a pdf, it opens in qpdfview. It also saves in wherever my default save folder is. I later have to go remove all these junk PDFs from Downloads or wherever because I either didn't want them or saved them elsewhere.

Please stop "helping me". I do not want to be "helped". How can I stop this auto-save """feature"""?

I think this started back in 98.

from Mint: [code] System:

 Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.6.7 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble

Machine:

 Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
 Mobo: ASUSTeK model: ROG STRIX Z790-E GAMING WIFI v: Rev 1.xx serial: <superuser required>
   part-nu: SKU uuid: <superuser required> UEFI: American Megatrends v: 3107 date: 11/28/2025

CPU:

 Info: 24-core (8-mt/16-st) model: 13th Gen Intel Core i9-13900K bits: 64 type: MST AMCP
   smt: enabled arch: Raptor Lake rev: 1 cache: L1: 2.1 MiB L2: 32 MiB L3: 36 MiB
 Speed (MHz): avg: 1439 high: 5500 min/max: 800/5500:5800:4300 cores: 1: 4602 2: 800 3: 800
   4: 800 5: 5500 6: 800 7: 5500 8: 4920 9: 2666 10: 800 11: 800 12: 800 13: 800 14: 800 15: 800
   16: 800 17: 2088 18: 800 19: 800 20: 799 21: 802 22: 798 23: 800 24: 800 25: 800 26: 800
   27: 798 28: 800 29: 800 30: 800 31: 800 32: 799 bogomips: 191692
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx

Graphics:

 Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate] vendor: Gigabyte driver: nvidia
   v: 580.126.09 arch: Ampere pcie: speed: 16 GT/s lanes: 16 ports: active: none off: DP-1
   empty: DP-2,HDMI-A-1,HDMI-A-2 bus-ID: 01:00.0 chip-ID: 10de:2489 class-ID: 0300
 Device-2: Logitech Brio 100 driver: snd-usb-audio,uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
   lanes: 1 bus-ID: 1-5.1:11 chip-ID: 046d:094c class-ID: 0102 serial: <filter>
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: nvidia
   unloaded: fbdev,modesetting,nouveau,vesa gpu: nv_platform,nvidia,nvidia-nvswitch display-ID: :0
   screens: 1
 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.00x11.26") s-diag: 583mm (22.95")
 Monitor-1: DP-1 mapped: DP-0 note: disabled model: Dell S3221QS serial: <filter> res: 1920x1080
   hz: 60 dpi: 70 size: 697x392mm (27.44x15.43") diag: 806mm (31.7") modes: max: 3840x2160
   min: 640x480
 API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2 drv: swrast gbm:
   drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia inactive: wayland,device-1
 API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 580.126.09 glx-v: 1.4
   direct-render: yes renderer: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
 API: Vulkan v: 1.3.275 layers: 9 surfaces: xcb,xlib device: 0 type: discrete-gpu driver: N/A
   device-ID: 10de:2489 device: 1 type: cpu driver: N/A device-ID: 10005:0000

Audio:

 Device-1: Intel Raptor Lake High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
   bus-ID: 00:1f.3 chip-ID: 8086:7a50 class-ID: 0403
 Device-2: NVIDIA GA104 High Definition Audio vendor: Gigabyte driver: snd_hda_intel v: kernel
   pcie: speed: 16 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:228b class-ID: 0403
 Device-3: ASUSTek USB Audio driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0
   speed: 480 Mb/s lanes: 1 bus-ID: 1-4:5 chip-ID: 0b05:1a52 class-ID: 0300
 Device-4: Logitech Brio 100 driver: snd-usb-audio,uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
   lanes: 1 bus-ID: 1-5.1:11 chip-ID: 046d:094c class-ID: 0102 serial: <filter>
 Device-5: Arturia KeyLab Essential 61 driver: snd-usb-audio type: USB rev: 2.0 speed: 12 Mb/s
   lanes: 1 bus-ID: 1-8:10 chip-ID: 1c75:028a class-ID: 0103 serial: <filter>
 API: ALSA v: k6.17.0-14-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: Intel Wi-Fi 6E AX210/AX1675 2x2 [Typhoon Peak] driver: iwlwifi v: kernel pcie:
   speed: 5 GT/s lanes: 1 bus-ID: 06:00.0 chip-ID: 8086:2725 class-ID: 0280
 IF: wlo1 state: down mac: <filter>
 Device-2: Intel Ethernet I226-V vendor: ASUSTeK driver: igc v: kernel pcie: speed: 5 GT/s
   lanes: 1 port: N/A bus-ID: 07:00.0 chip-ID: 8086:125c class-ID: 0200
 IF: eno2 state: up speed: 1000 Mbps duplex: full mac: <filter>

Bluetooth:

 Device-1: Intel AX210 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1
   bus-ID: 1-14:16 chip-ID: 8087:0032 class-ID: e001
 Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
   hardware: no software: yes address: <filter>

RAID:

 Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel driver: vmd v: 0.6
   port: N/A bus-ID: 00:0e.0 chip-ID: 8086:a77f rev: class-ID: 0104

Drives:

 Local Storage: total: 2.73 TiB used: 576.74 GiB (20.6%)
 ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 PRO 1TB size: 931.51 GiB speed: 63.2 Gb/s
   lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 34.9 C scheme: GPT
 ID-2: /dev/nvme1n1 vendor: Samsung model: SSD 990 PRO 1TB size: 931.51 GiB speed: 63.2 Gb/s
   lanes: 4 tech: SSD serial: <filter> fw-rev: 4B2QJXD7 temp: 32.9 C scheme: GPT
 ID-3: /dev/nvme2n1 vendor: Western Digital model: WD Blue SN570 1TB size: 931.51 GiB
   speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 234110WD temp: 30.9 C scheme: GPT

Partition:

 ID-1: / size: 96.36 GiB used: 35.1 GiB (36.4%) fs: ext4 dev: /dev/nvme0n1p6
 ID-2: /boot/efi size: 96 MiB used: 37 MiB (38.5%) fs: vfat dev: /dev/nvme0n1p1

Swap:

 ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Hub-2: 1-1:2 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   power: 100mA chip-ID: 174c:2074 class-ID: 0900
 Device-1: 1-1.2:4 info: Trust 2.4G Speed Mouse type: keyboard,mouse driver: hid-generic,usbhid
   interfaces: 2 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 145f:01c1 class-ID: 0301
 Hub-3: 1-2:3 info: Realtek 4-Port USB 2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   chip-ID: 0bda:5420 class-ID: 0900
 Device-1: 1-2.1:6 info: Cyber Power System CP1500 AVR UPS type: HID driver: hid-generic,usbhid
   interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 50mA chip-ID: 0764:0501 class-ID: 0300
 Device-2: 1-2.3:7 info: HP HP LaserJet Pro 4001 type: printer driver: usbfs interfaces: 4
   rev: 2.0 speed: 480 Mb/s lanes: 1 power: 2mA chip-ID: 03f0:0274 class-ID: 0701 serial: <filter>
 Device-3: 1-2.4:8 info: HP HP ColorLaserJet M253-M254 type: printer driver: usbfs interfaces: 5
   rev: 2.0 speed: 480 Mb/s lanes: 1 power: 2mA chip-ID: 03f0:ac2a class-ID: 0701 serial: <filter>
 Device-4: 1-4:5 info: ASUSTek USB Audio type: audio,HID
   driver: hid-generic,snd-usb-audio,usbhid interfaces: 8 rev: 2.0 speed: 480 Mb/s lanes: 1
   power: 100mA chip-ID: 0b05:1a52 class-ID: 0300
 Hub-4: 1-5:9 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   power: 100mA chip-ID: 174c:2074 class-ID: 0900
 Device-1: 1-5.1:11 info: Logitech Brio 100 type: video,audio driver: snd-usb-audio,uvcvideo
   interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 046d:094c class-ID: 0102
   serial: <filter>
 Device-2: 1-5.2:13 info: Corsair K70 CORE RGB Mechanical Gaming Keyboard
   type: keyboard,HID,mouse driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s
   lanes: 1 power: 500mA chip-ID: 1b1c:1bff class-ID: 0301 serial: <filter>
 Hub-5: 1-5.3:15 info: VIA Labs USB2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   chip-ID: 2109:2817 class-ID: 0900
 Device-1: 1-8:10 info: Arturia KeyLab Essential 61 type: audio driver: snd-usb-audio
   interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 1c75:028a class-ID: 0103
   serial: <filter>
 Hub-6: 1-10:12 info: Genesys Logic Hub ports: 2 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 05e3:0608 class-ID: 0900
 Device-1: 1-13:14 info: ASUSTek AURA LED Controller type: HID driver: hid-generic,usbhid
   interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 16mA chip-ID: 0b05:19af class-ID: 0300
   serial: <filter>
 Device-2: 1-14:16 info: Intel AX210 Bluetooth type: bluetooth driver: btusb interfaces: 2
   rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 8087:0032 class-ID: e001
 Hub-7: 2-0:1 info: super-speed hub ports: 8 rev: 3.1 speed: 20 Gb/s lanes: 2 chip-ID: 1d6b:0003
   class-ID: 0900
 Hub-8: 2-1:2 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0 speed: 5 Gb/s lanes: 1
   power: 8mA chip-ID: 174c:3074 class-ID: 0900
 Hub-9: 2-2:3 info: Realtek 4-Port USB 3.0 Hub ports: 4 rev: 3.2 speed: 10 Gb/s lanes: 1
   chip-ID: 0bda:0420 class-ID: 0900
 Hub-10: 2-4:4 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0 speed: 5 Gb/s lanes: 1
   power: 8mA chip-ID: 174c:3074 class-ID: 0900
 Hub-11: 2-4.3:5 info: VIA Labs USB3.0 Hub ports: 4 rev: 3.2 speed: 5 Gb/s lanes: 1
   chip-ID: 2109:0817 class-ID: 0900

Sensors:

 System Temperatures: cpu: 37.0 C mobo: N/A gpu: nvidia temp: 35 C
 Fan Speeds (rpm): N/A gpu: nvidia fan: 0%

Repos:

 Packages: pm: dpkg pkgs: 2491
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
   1: deb http: //packages.linuxmint.com zena main upstream import backport
   2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
   3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
   4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
   5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse

Info:

 Memory: total: 32 GiB note: est. available: 31.03 GiB used: 4.52 GiB (14.6%)
 Processes: 534 Power: uptime: 1h 14m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34

/code

Asked by krislema2 1 week ago

Answered by Agent virtuel 1 week ago

  • Archived

Simple LRU for download seems to be complicated

Long time ago it was the only thing we had: if you saved a file, you selected the folder. If you saved the next file, you selceted the folder, but the LRU (last recently … (read more)

Long time ago it was the only thing we had: if you saved a file, you selected the folder. If you saved the next file, you selceted the folder, but the LRU (last recently used) was the default.

Now download folders depend on the domain, the filetype, the age of the user and the color of the T-shirt he wears. At least that's what I guess. Its so complicated, my IQ is not sufficient to understand it. And if you refuse to have it this way, its always stored to the Download folder.

After long research, opening the low level config page, identifying cryptic names of configuration properties and clicking away warnings I was able to deactivate domain specific download folders. It was so annoying, I immediately forgot how I did it.

Still I have to select the same path again and again and again for each filetype I want to store.

And the FileSelector has its own history, but the last folder I selected does not show. Why? Obviously its a fake history.

Asked by firefox3118 7 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Solved

Download History won't save between sessions even after reinstalling

Hello, Firefox won't save my download history between sessions, history is set to remember. I tried doing the refresh on the installer and even reinstalling firefox and d… (read more)

Hello, Firefox won't save my download history between sessions, history is set to remember. I tried doing the refresh on the installer and even reinstalling firefox and deleting all mozilla folders in %localappdata% and %appdata% before reinstalling. it just forgets all downloads once I close firefox.



Video Link

Asked by Daroka 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Archived

Downloads not working????

I can't download ANYTHING on Firefox I've been tempted to switch to Chrome again because of this like why can I not download I don't THINK I did anything wrong either and… (read more)

I can't download ANYTHING on Firefox I've been tempted to switch to Chrome again because of this like why can I not download I don't THINK I did anything wrong either and it's really becoming frustrating I'm sorry

Asked by ibadallahmuhammad 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox 139.0.1 (64-Bit)

Hello to everybody, I repeat my question and hope it can besolved persistantly: Opening local .mdb files (MS Access database) does no longer work in Firefox 139, but was … (read more)

Hello to everybody, I repeat my question and hope it can besolved persistantly: Opening local .mdb files (MS Access database) does no longer work in Firefox 139, but was ok in previous releases. The only choice is to save the file rather than opening it with the application MS access. Under Firefox settings/applications the file type .mdb does not appear, nor do I have a choice to decide how to open it. I expect to find an entry for .mdb files where to choose "always ask" as was the case earlier. Please help! Regards Volker Zipp

Asked by vozi 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Locked

Cannot access information

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some re… (read more)

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some reason I download the files and it should take me to view the file in FireFox. I cannot view it at all. I wanted to be able to view the files in FireFox and then I can sync it with Google Docs and then open some of my files into google docs and I do not have to deal with LibraOffice. Why can I not view my files?

Asked by SuMo Bot 4 months ago

Last reply by Paul 4 months ago

  • Archived

always creates a Download Directory

so I personally never use the Download Directory, because I anyway always select the Download location. but even though I set the location to XYZ it creates a ~/Download … (read more)

so I personally never use the Download Directory, because I anyway always select the Download location. but even though I set the location to XYZ it creates a ~/Download Directory. I Also tired to set the default download location directly to my Home directory, but it still creates the ~/Download Directory.

I am not sure if it's a bug or if I can disable it, or if Firefox need too do it. but it becomes annoying to always delete the ~/Download Directory.

maybe it is an OS septic problem? (ArchLinux btw) but I highly doubt that.

so why does it always, and I mean always create a ~/Download Directory when I download, even though I never selected it, it's Just empty e.c.t.

Asked by nonamed duck 8 months ago

Last reply by jeff-g 8 months ago